Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.9 out of 5
3.9
(2,187 Reviews)
Open Ratings Snapshot
Rating breakdown 2,187 reviews
5 Stars
1,126
4 Stars
351
3 Stars
258
2 Stars
174
1 Star
278
49%of customers recommend this product. 
(
343 out of 696
)
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Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
3 out of 5
3
Next Model will be better
on December 27, 2024
Posted by: Graves
from Louisiana
Expertise:Intermediate
I purchased these in October for my birthday. Great sound. The buds are too large for my ears but I make do. I just keep adjusting. Another thing is the connectivity from my Samsung phone to buds is automatic but from Samsung tablet to buds is not automatic. I have to set it up each time. I was very excited when I saw these. I'm a little disappointed but ill manage. Like anything else it has to be perfected.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
4 out of 5
4
Response from Samsung USBy R&R Team, December 29, 2024
Thank you for sharing your feedback about the Galaxy Buds3! We're thrilled to hear that you enjoy the great sound quality they provide. We understand that comfort and convenience are crucial, and we're committed to perfecting our products. Our wireless connectivity is designed for seamless use, and we appreciate your patience with the setup process on your tablet. If you continue to experience challenges trying to connect to your tablet, we recommend reaching out to us at Samsung Support so that we can look into what may be causing this. Your insights are valuable to us, and we hope to continue exceeding your expectations in the future! For any questions or concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great replacement for Airpods or Pixel Buds
on December 27, 2024
Posted by: Wilson
from Denver, CO
Expertise:Expert
Verified Purchase:Yes
I hate earbuds that go into the actual ear canal, and have used Airpods and the original Google Pixel Buds. The Airpods were great but broke pretty quickly. Pixel Buds lasted a long time and were loud, but the design was strange and the shape gave me a headache after awhile. The Samsung Buds3 are the best of both worlds.
Only thing I'd change is I'd make them a bit louder, but that's about it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
They don't fit your ear well
on December 28, 2024
Posted by: Tebin
I have the Buds 3 and I don't recommend them, they are a little thick and they come out of the ear and fall out on their own. They don't fit the ear. I hope Samsumg makes them a design like the AirPods.
Response from Samsung USBy R&R Team, December 30, 2024
Thanks for sharing your candid feedback on the Galaxy Buds3, Tebin. We always look forward to hearing from our customers and getting your insights. The Galaxy Buds3 comes with features such as sound detection, seamless connectivity with other Galaxy devices, neck stretch reminders, and a Game mode when using experimental Labs features. We understand that achieving the perfect fit is essential for your overall listening experience. Since the Galaxy Buds3 are open-type and do not have earbud tips, simply place them in your ears. To insert them correctly, check the bottom of the earbuds for directional marks indicating "L" for left and "R" for right. Insert the right (R) bud into your right ear with the "R" facing you, and the left (L) bud into your left ear with the "L" facing you. Angle the bud slightly so that the microphone points towards your mouth rather than downwards, and adjust the buds by rotating them forward and backward until you find a comfortable fit. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Uncomfortable
on December 28, 2024
Posted by: LBoogie
from North Carolina
Expertise:Beginner
Verified Purchase:Yes
The buds don't stay in my ear. I think I've passed the return deadline
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
3 out of 5
3
Design
1 out of 5
1
Value
3 out of 5
3
Response from Samsung USBy R&R Team, December 30, 2024
Hey LBoogie! We appreciate you taking the time to share your honest feedback on the Galaxy Buds3. The Buds3 comes with an open-type design with a single speaker and amplifier, providing a compact and effective audio solution. They are equipped with a 43mAh battery and have an IP57 water resistance rating, ensuring durability during use. You'll also find sound accessibility options such as Active Noise Cancelling and 360 Audio for an immersive listening experience. Additionally, the real-time AI features include a translation interpreter and quick voice memos for added convenience. The touch controls support various gestures like touching, swiping, and pinching, enhancing user interaction. We understand how important it is to have a comfortable fit when using your buds. To achieve a comfortable fit, simply place the buds in your ears, noting the directional markers for left (L) and right (R). Adjust the buds as needed, ensuring the microphone is pointing towards your mouth for the best experience. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great Sound, Bad Fit.
on December 28, 2024
Posted by: Irish McMahon
Expertise:Expert
Verified Purchase:Yes
The sound quality is extraordinary, but it's difficult to keep the buds in my ear with any kind of significant head movement.
Features
4 out of 5
4
Performance
3 out of 5
3
Design
1 out of 5
1
Value
3 out of 5
3
Response from Samsung USBy R&R Team, December 30, 2024
Thank you for sharing your thoughts on the Galaxy Buds3, Irish! The Buds3 features Crystal Sound Experience, which enhances your audio experience. Whether you're making phone calls or listening to a new playlist during your morning workout, the Samsung Seamless Codec ensures high-quality streaming across devices with support for up to 24-bit/96kHz audio. We’re glad to see you’re impressed with the sound quality, but we understand your concern about the fit. The Galaxy Buds3 has a tipless design for a more streamlined profile, which may feel different from other earbuds with traditional ear tips. To improve the fit and keep the earbuds secure during movement, ensure they are positioned correctly in your ears. Start by checking the bottom of the earbuds for directional markings; you'll see an "L" for the left earbud and an "R" for the right. Insert the R bud into your right ear with the "R" facing you, and the L bud into your left ear with the "L" facing you. Angle the microphone on the bottom of the earbud slightly towards your mouth instead of pointing straight down, and adjust by rotating them forwards and backwards until they feel comfortable. We appreciate your feedback and hope these suggestions enhance your experience. If you need further assistance, please reach out to Samsung Support.
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good
on December 28, 2024
Posted by: Dani
from Boston, MA
Verified Purchase:Yes
I have been using this product for about one month. It took off so easily,, That could be a problem but generally I am satisfied with it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
3 out of 5
3
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Don't buy buds 3
on December 29, 2024
Posted by: adenan
I have been consistently dissatisfied with these earbuds; they frequently fall out of my ears. My attempt to exchange them was unsuccessful, leaving me with no alternative but to continue using them. I strongly advise against purchasing this model; given the opportunity, I would opt for the Pro version.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
1 out of 5
1
Value
3 out of 5
3
Response from Samsung USBy R&R Team, December 30, 2024
Thanks for sharing your honest feedback on the Galaxy Buds3, Adenan. Your feedback is greatly appreciated as we continue to make constant improvements. We hate to see that you’ve been dissatisfied with your experience with the Galaxy Buds3 so far and that they’re not staying secure during use. The Galaxy Buds3 are designed without ear tips for a streamlined fit, and achieving the right comfort depends on individual ear shapes. To ensure a proper fit, check the bottom of the earbuds for directional markings; you'll see an "L" for the left earbud and an "R" for the right. Insert the right earbud into your right ear with the "R" facing you, and the left earbud into your left ear with the "L" facing you. Angle the microphone slightly toward your mouth and adjust the fit by rotating the earbuds forwards and backwards until they feel comfortable. We hope this guidance enhances your experience! If you have any further concerns or questions, don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Don't buy this kind
on December 30, 2024
Posted by: Vals
from Utah
Expertise:Expert
Don't stay in my ears, already buying a different kind of ear bud.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, December 31, 2024
Thanks for sharing your honest feedback on the Galaxy Buds3, Vals. Your feedback is crucial as we continue to make improvements. The Buds3 features an open-type design with a 1-way speaker and single amp, providing a compact yet robust audio solution. With a battery capacity of 43mAh, they are designed to offer decent usage time. They also boast an impressive water resistance rating of IP57, making them suitable for various environments. You can enjoy sound accessibility options like Active Noise Canceling and 360 audio, which significantly enhance your listening experience. Additionally, real-time AI features such as a translation interpreter and quick voice memos add to their functionality. For ease of use, the blade controls support various motions, including touching, swiping, and pinching, allowing for a seamless interaction with the device. We understand you might be having some difficulty achieving the right fit with your buds. It's important to note that the Galaxy Buds3 are open-type earbuds, meaning they do not have ear tips. To get started, check the bottom of the earbuds for directional markings: "L" for left and "R" for right. Insert the right bud into your right ear with the "R" facing you, then insert the left bud into your left ear with the "L" facing you. Slightly angle the blade so that the microphone on the bottom points toward your mouth, rather than straight down, and adjust the buds by rotating them forward and backward until they fit comfortably. Feel free to reach out to us at Samsun Support if you have any further questions or concerns! -Kelvin
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Written by a customer while visiting Samsung US
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