Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.8 out of 5
3.8
(2,026 Reviews)
Open Ratings Snapshot
Rating breakdown 2,026 reviews
5 Stars
1,036
4 Stars
325
3 Stars
242
2 Stars
158
1 Star
265
50%of customers recommend this product. 
(
332 out of 667
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
1 out of 5
1
Terrible Features
on December 27, 2024
Posted by: Ruining the earbuds
Why do they have the long piece it fits unwell in the ear the older ones were better.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, December 29, 2024
Thanks for reaching out! Your feedback on the Galaxy Buds3 is invaluable. We appreciate your thoughts and want to assure you that these earbuds are designed to deliver exceptional sound quality and a comfortable fit. The Buds3 are designed to deliver exceptional sound quality and a comfortable fit, featuring improved Active Noise Cancellation and a long-lasting battery for an enhanced audio experience. As open-type earbuds, the Galaxy Buds3 do not have ear tips. To start using them, simply place them in your ears. Check the bottom of the earbuds for directional markers: an "L" for the left earbud and an "R" for the right. Insert the R bud into your right ear with the "R" facing you and the L bud into your left ear with the "L" facing you. Angle the earbud slightly so that the microphone is pointing toward your mouth instead of straight down, and feel free to rotate the buds forward and backward until they fit comfortably. Your input is invaluable as we continue to innovate and improve our products. If you have any other questions or concerns, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love them
on December 27, 2024
Posted by: Kong 89th
from South Chicago
Expertise:Intermediate
Verified Purchase:Yes
Great sound very lightweight. Recommend them.price was reasonable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Too big
on December 27, 2024
Posted by: hm05
Verified Purchase:Yes
Too big for my ear. Doesn't fit at all. Not able to use it.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, December 29, 2024
Thank you for sharing your feedback! The Buds 3 features immersive audio, an adaptive equalizer, live translation, and an all-new design. We understand that fit is crucial when it comes to earbuds, and we’d like to highlight that the Galaxy Buds3 are designed as open-type buds rather than traditional canal-type earbuds, which means they don’t come with earbud tips. To get started, simply place the earbuds in your ears. Make sure to check the bottom of the earbuds for directional marks, where you'll find an "L" for the left and an "R" for the right. To wear them correctly, insert the R bud into your right ear with the "R" facing you, and the L bud into your left ear with the "L" facing you. For optimal comfort, angle the bud slightly so the microphone is pointing toward your mouth, rather than straight down. You can also adjust the buds by rotating them forward or backward until you achieve a comfortable fit. We want you to enjoy the exceptional sound quality and features of the Galaxy Buds3, so if you have any more questions or concerns, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Downgrade
on December 27, 2024
Posted by: Rusty
from Crown Point, Indiana
Verified Purchase:Yes
The galaxy buds 3 dont fit as comftorably as the first gen and lack touch controls
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
4 out of 5
4
Design
3 out of 5
3
Value
4 out of 5
4
Response from Samsung USBy R&R Team, December 29, 2024
Thank you for sharing your thoughts on the Galaxy Buds3, Rusty. The Buds3 features stunning speakers equipped with a new 11mm speaker and an amp-enhanced diaphragm that is 1.5 times larger. This allows the Galaxy Buds3 to elevate your sound from dull to dynamic. These buds are designed as open-type buds, which means they don’t have traditional ear tips, allowing for a more comfortable fit for many users. To get started, simply place them in your ears, making sure to check the directional markings on the bottom of each bud—look for the “L” and “R.” Insert the right bud into your right ear with the “R” facing you, and do the same for the left. For optimal performance, angle the microphone slightly towards your mouth, and feel free to adjust the earbuds by rotating them until you find the perfect fit. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Next Model will be better
on December 27, 2024
Posted by: Graves
from Louisiana
Expertise:Intermediate
I purchased these in October for my birthday. Great sound. The buds are too large for my ears but I make do. I just keep adjusting. Another thing is the connectivity from my Samsung phone to buds is automatic but from Samsung tablet to buds is not automatic. I have to set it up each time. I was very excited when I saw these. I'm a little disappointed but ill manage. Like anything else it has to be perfected.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
4 out of 5
4
Response from Samsung USBy R&R Team, December 29, 2024
Thank you for sharing your feedback about the Galaxy Buds3! We're thrilled to hear that you enjoy the great sound quality they provide. We understand that comfort and convenience are crucial, and we're committed to perfecting our products. Our wireless connectivity is designed for seamless use, and we appreciate your patience with the setup process on your tablet. If you continue to experience challenges trying to connect to your tablet, we recommend reaching out to us at Samsung Support so that we can look into what may be causing this. Your insights are valuable to us, and we hope to continue exceeding your expectations in the future! For any questions or concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great replacement for Airpods or Pixel Buds
on December 27, 2024
Posted by: Wilson
from Denver, CO
Expertise:Expert
Verified Purchase:Yes
I hate earbuds that go into the actual ear canal, and have used Airpods and the original Google Pixel Buds. The Airpods were great but broke pretty quickly. Pixel Buds lasted a long time and were loud, but the design was strange and the shape gave me a headache after awhile. The Samsung Buds3 are the best of both worlds.
Only thing I'd change is I'd make them a bit louder, but that's about it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
They don't fit your ear well
on December 28, 2024
Posted by: Tebin
I have the Buds 3 and I don't recommend them, they are a little thick and they come out of the ear and fall out on their own. They don't fit the ear. I hope Samsumg makes them a design like the AirPods.
Response from Samsung USBy R&R Team, December 30, 2024
Thanks for sharing your candid feedback on the Galaxy Buds3, Tebin. We always look forward to hearing from our customers and getting your insights. The Galaxy Buds3 comes with features such as sound detection, seamless connectivity with other Galaxy devices, neck stretch reminders, and a Game mode when using experimental Labs features. We understand that achieving the perfect fit is essential for your overall listening experience. Since the Galaxy Buds3 are open-type and do not have earbud tips, simply place them in your ears. To insert them correctly, check the bottom of the earbuds for directional marks indicating "L" for left and "R" for right. Insert the right (R) bud into your right ear with the "R" facing you, and the left (L) bud into your left ear with the "L" facing you. Angle the bud slightly so that the microphone points towards your mouth rather than downwards, and adjust the buds by rotating them forward and backward until you find a comfortable fit. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Uncomfortable
on December 28, 2024
Posted by: LBoogie
from North Carolina
Expertise:Beginner
Verified Purchase:Yes
The buds don't stay in my ear. I think I've passed the return deadline
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
3 out of 5
3
Design
1 out of 5
1
Value
3 out of 5
3
Response from Samsung USBy R&R Team, December 30, 2024
Hey LBoogie! We appreciate you taking the time to share your honest feedback on the Galaxy Buds3. The Buds3 comes with an open-type design with a single speaker and amplifier, providing a compact and effective audio solution. They are equipped with a 43mAh battery and have an IP57 water resistance rating, ensuring durability during use. You'll also find sound accessibility options such as Active Noise Cancelling and 360 Audio for an immersive listening experience. Additionally, the real-time AI features include a translation interpreter and quick voice memos for added convenience. The touch controls support various gestures like touching, swiping, and pinching, enhancing user interaction. We understand how important it is to have a comfortable fit when using your buds. To achieve a comfortable fit, simply place the buds in your ears, noting the directional markers for left (L) and right (R). Adjust the buds as needed, ensuring the microphone is pointing towards your mouth for the best experience. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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