Customer reviews from Samsung US
Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Average customer rating
3.9
(2,454 Reviews)
Rating breakdown 2,454 reviews
5 Stars
1,314
4 Stars
401
3 Stars
277
2 Stars
181
1 Star
281
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Customer Rating
5
I like it a lot
on June 13, 2025
Posted by: AG8888
[This review was collected as part of a promotion.] This is my third galaxy bud. I like everything. Good battery and sound quality is good
Value
5
Response from Samsung USBy R&R Team, June 13, 2025
Thank you for sharing your experience with the Galaxy Buds3! We’re more than happy to see that you appreciate the battery life and sound quality. It’s incredible to know that you’re enjoying your third pair! We also hope you’ve had a chance to experience some of the amazing Galaxy AI features that enhance sound quality and adapt to your listening environment. If you have any questions or concerns, don’t hesitate to reach out to us at Samsung Support. We’re here to help and ensure you have the best experience possible! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Michelle
from California
Expertise:Expert
Verified Purchase:Yes
I find the design of the Galaxy Buds3 to be far inferior to the Galaxy Buds2 for the following reasons:
First of all, the feel of the fit in the ear on the Buds3 is much worse. It doesn't feel as secure in my ear and I don't like the danging bit, which the Buds2 did not have. The Buds2 fit much more snugly and securely in my ear.
Second, related to the fit issue, the noise cancelling feature on the Buds3 does not work nearly as well as the noise cancelling on the Buds2. This is a HUGE downside for me as I really appreciate the noise cancelling feature and it's super ineffective on the Buds3. The Buds2 were also much better in this regard, and this feature is very important to me.
Third, the controls for pausing / next track / previous track worked SO MUCH BETTER on the Buds2, because with those I just tapped on the bud to activate them. Because the Buds3 require squeezing the dangling bit to use this feature, I feel like doing that repeatedly tends to somewhat dislodge them / adjust the fit, which again is far inferior to the way it worked with the Buds2 (which were not physically dislodged by being tapped). The tactile sensation of squeezing the dangling part (which has hard, triangular edges) also just doesn't feel good at all.
Also, although minor, I really liked that I could buy the Buds2 in lavender color, but only white and grey are options for the Buds2. This point alone wouldn't be a dealbreaker for me, but it's just another reason the Buds3 are worse than the Buds2.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, June 13, 2025
Thank you for sharing your detailed thoughts on the Galaxy Buds3 Pro, Michelle! We truly appreciate your feedback, especially regarding the fit and noise cancellation. We want to highlight the new blade-style design of the Buds3 Pro, which not only enhances the look of the earbuds but also improves the touch controls. Our new Pinch and Swipe Control system is designed to make managing your music and calls smoother than ever. You can easily pinch to play or pause your music, switch between Active Noise Cancelling (ANC) and Ambient modes, and swipe to adjust the volume, all while keeping the buds securely in place during use. For noise cancellation, we’ve incorporated Adaptive Noise Control powered by Galaxy AI. This technology optimizes the strength of the Active Noise Cancelling based on your environment, ensuring you get the best balance between reducing distractions and being aware of important ambient sounds whenever needed. We’re committed to improving your audio experience, and we hope you’ll give the Galaxy Buds3 Pro another look to see how these improvements might address your concerns! If you have any further concerns or questions, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Exponential upgrade from airbuds
on June 12, 2025
Posted by: Kingkoopa
[This review was collected as part of a promotion.] GalaxyPro Buds 3: Fantastic sound, comfy fit! ANC is impressive, calls are clear, and the new design feels great.
Value
5
Response from Samsung USBy R&R Team, June 13, 2025
Hi Kingkoopa! We love to see that you're enjoying the Galaxy Buds3! It’s fantastic to know that the sound quality, comfortable fit, and impressive Active Noise Cancelling are enhancing your listening experience. We designed these features with our customers in mind, and it’s exactly the kind of experience we strive to deliver. If you have any questions or need assistance, please don’t hesitate to reach out to Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3
Going back to my Buds2
on June 12, 2025
Posted by: Dorkasaurus69
[This review was collected as part of a promotion.] Samsung kind of dropped the ball here. They sound a little flat and they are NOT comfortable to wear! You can buy silicone covers for a fit, but they are a real hassle to put on, and they will not fit in the case and have to be removed. And you would have to do this every..single..time. If you want the set with ear tips they significantly cost a lot more. They should have offered the ear tips for both sets. And finally, with the smaller design, the batteries are too, and they get used up a little too quickly.
To make calls, it works perfect with Galaxy Ai and Bixby. And I have been told they sound better than through the phone itself.
The blade design is rather unique and takes a little getting used to. They still look like airpods to me.
If I could ask for a refund, I would. They need to go back to the drawing board. I love my Buds2, and will be keeping them for a while longer.
To make calls, it works perfect with Galaxy Ai and Bixby. And I have been told they sound better than through the phone itself.
The blade design is rather unique and takes a little getting used to. They still look like airpods to me.
If I could ask for a refund, I would. They need to go back to the drawing board. I love my Buds2, and will be keeping them for a while longer.
Value
3
Response from Samsung USBy R&R Team, June 12, 2025
Thank you for sharing your thoughts on the Galaxy Buds3! It's great to see that you appreciate the call quality with Galaxy AI and Bixby, as well as the unique blade design. For sound customization, the Galaxy Wearable app offers an Equalizer feature that allows you to adjust the audio profile to better suit your preferences. If the sound feels flat, selecting a different preset or customizing the equalizer settings can help enhance your listening experience. Regarding battery life, the Buds3 are designed for extended use. Storing them in the charging case when not in use will help optimize their battery performance. You can check the battery level through the Galaxy Wearable app to ensure you're getting the most out of each charge. Your feedback is valuable, and we appreciate you taking the time to share your experience! If you have any further concerns or questions, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome clarity in sound for talk and music
on June 11, 2025
Posted by: Jetc33
[This review was collected as part of a promotion.] Use of galaxy buds 3 are used for school and work... audio for videos are crisp and clear. Audio for voice calls are clear as well sound control is great...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Stays in place!
on June 11, 2025
Posted by: Armyte
[This review was collected as part of a promotion.] I especially love my Samsung Galaxy buds. They are easy to pair. Fits comfortably in my ear and they stay in place even while I'm doing my morning run. Definitely worth the purchase beyond satisfied!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ariana Flores
on June 11, 2025
Posted by: Anonymous
Dear vanesa Flores
Questions help SAMSUNG
Money thanks
Questions help SAMSUNG
Money thanks
Written by a customer while visiting Samsung US
Customer Rating
3
Bluetooth to iPad Mini 6 Issues
on June 11, 2025
Posted by: cammons
[This review was collected as part of a promotion.] Unable to connect to my iPad Mini. Works with my Galaxy S23 Ultra fine. Would like to see seamless connectivity across platforms.
Value
3
Response from Samsung USBy R&R Team, June 11, 2025
Thank you for sharing your experience with the Galaxy Buds3, Cammons! We understand that you're trying to connect them to your tablet and want to ensure you have a seamless experience. The great thing about the Galaxy Buds3 is that they can be used just like any other Bluetooth headphones. To pair them, start by placing your earbuds in the charging case and closing the lid. After about 5-6 seconds, reopen the case, and the earbuds will automatically enter pairing mode. If they're already connected to another device, you'll need to press and hold the Connect button on the bottom of the case for three seconds while the buds are still inside. For the best results, make sure to refer to your device's manual for any specific instructions. We hope this helps you enjoy your Galaxy Buds3 with your tablet! If you have any further questions, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US