Thanks for sharing your honest feedback on the Galaxy Buds3. We always love getting insights from our customers. We truly appreciate your feedback regarding the fit. We designed the Galaxy Buds3 with a brand-new open-type style that prioritizes comfort, so they do not feature traditional earbud tips. This allows for a more relaxed fit in your ears, making them ideal for extended use throughout the day. To ensure the best experience, make sure to check the directional indicators on the earbuds. The “R” should be placed in your right ear and the “L” in your left, both facing towards you. You can also adjust the angle of the buds slightly, so the microphone points towards your mouth, which can enhance your call quality. To find the fit that feels right for you, don’t hesitate to rotate them slightly forwards or backwards. We’re here to help you get the most out of your Galaxy Buds3, so if you have any further questions or need assistance, feel free to reach out to us at Samsung Support! -Kelvin
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Thank you for sharing your thoughts about the Galaxy Buds3, Cami! We’re glad to see you loved the Buds 2 and appreciate your feedback on the new design. We understand that having a secure fit is important for an enjoyable listening experience. The Galaxy Buds3 are open-type earbuds, which means they do not have tips like canal-type earbuds. To get started, simply check the bottom of the earbuds for directional markings; you will see an "L" for the left ear and an "R" for the right ear. Insert the right bud (R) into your right ear with the "R" facing you, and do the same with the left bud (L) for your left ear. Angle the bud slightly so that the microphone on the bottom points towards your mouth rather than straight down. You can also adjust the fit by rotating the buds forwards and backwards until they feel comfortable. Regarding color options, while the Buds3 may not be available in purple, we constantly look for ways to expand our color range to cater to our users' preferences. We appreciate your input on this! As for the design, the Buds3 features a unique stem design that enhances active noise cancellation and overall sound quality, providing you with an immersive audio experience. This design choice was made to ensure that our products deliver exceptional performance. If you have any other questions or need further assistance, feel free to reach out to us at Samsung Support. We're here to help you get the most out of your Galaxy Buds3! -Kelvin
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Thanks for taking the time to share your experience with the Galaxy Buds3, Pamela. The Buds3 has a new 11mm speaker and a 1.5x amp-enhanced diaphragm, significantly improving sound quality and transforming it from dull to dynamic. You can enjoy exceptional audio quality regardless of how the Buds fit in your ears. We understand that having a comfortable fit is crucial in order to have the best experience with your buds. Since the Galaxy Buds3 are open-type earbuds, they do not have earbud tips. All you need to do is place them in your ears. Be sure to check the bottom of the earbuds for directional marks indicating left (L) and right (R). Insert the R bud into your right ear with the R facing you and the L bud into your left ear with the L facing you. Angle the microphone on the bottom slightly so that it points toward your mouth rather than straight down, and adjust the buds by rotating them forward and backward until you find the right fit. We hope that this helps you achieve a better fit with your Buds3. If you have any questions or concerns, please be sure to reach out to us at Samsung Support, and we'll be more than happy to assist you further. -Kelvin
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