Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.8
(2,026 Reviews)
Rating breakdown 2,026 reviews
5 Stars
1,036
4 Stars
325
3 Stars
242
2 Stars
158
1 Star
265
50%of customers recommend this product.
(
332 out of
667)
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
5
great features
on December 9, 2024
Posted by: JinzoLord
Expertise:Expert
lovely sound and bass amazing features Progressive security.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Rose
from California
Expertise:Expert
Verified Purchase:Yes
It is not as snug in the ear as it should be.The roundness is too big and it falls ogg. Maybe it needs to be slimmer a bit.
Features
4
Performance
5
Design
2
Value
4
Response from Samsung USBy R&R Team, December 11, 2024
Hey Rose! Thank you for your honest review of the Galaxy Buds3. The Buds3 features immersive audio and an adaptive equalizer. It also includes live translation and a revolutionary all-new design. We hate to see that they don’t fit as snugly as you expected. Just to clarify, the Galaxy Buds3 are open-type buds, meaning they do not have earbud tips. To use them, simply place them in your ears by checking the bottom for directional marks—look for an "L" for the left bud and an "R" for the right bud. Insert the "R" bud into your right ear with the "R" facing you, and the "L" bud into your left ear with the "L" facing you. Make sure to angle the microphone on the bottom towards your mouth for optimal use, and you can adjust the fit by rotating the buds until they are comfortable. Once again, we appreciate your feedback! If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung buds 3
on December 10, 2024
Posted by: Coffeelover
Been using almost a month glad I got these. I did want the pros but don't like the ear tips. These are great!
Written by a customer while visiting Samsung US
Customer Rating
1
Bad case
on December 10, 2024
Posted by: Jordan
from Florida
Expertise:Expert
Case does charge device , have to keep pressing down on ear buds to get a proper charge
I would recommend this to a friend!
Features
4
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R Team, December 11, 2024
It's great to hear from you, Jordan. We always appreciate hearing from our valued customers. It looks like you reached out to share your feedback on the Galaxy Buds3. The Buds3 features long-lasting batteries that keep your music and audio playing, whenever and wherever you go. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. All eligible mobile devices can be enrolled on Samsung.com at the time of device purchase, or within 60 days of device purchase at samsungcareplus.com. If you are experiencing difficulty charging your earbuds without applying pressure, please ensure that the charging contacts on both the earbuds and the case are touching properly, confirm that the charger is securely connected to the charging case, and clean any dirty contacts with a dry cloth before trying to charge them again. If these solutions do not resolve the issue, we recommend contacting a Samsung Service Center or an authorized service center for further assistance. If this persists, please be sure to reach out to us at Samsung Support for additional assistance. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Edward
from Rhode Island
Expertise:Intermediate
Verified Purchase:Yes
volume seems low, they slip out of my ears extremely easily. nothing beats the stick of the Buds+. I have both these and the 3 Pros and even though I struggle with the Pros they still sit in my ear better then these.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
2
Value
3
Response from Samsung USBy R&R Team, December 11, 2024
Thank you for sharing your experience with the Galaxy Buds3, Edward. The Galaxy Buds3 and Galaxy Buds3 Pro can enhance your understanding of real-time conversations in different languages, thanks to Galaxy AI! With the Interpreter app, you can listen to continuous in-person conversations or lectures and receive quick translations directly through your earbuds. Additionally, the Interpreter app provides a text transcript to accompany the translations. We see that you're having challenges with how they fit and the volume. It's worth noting that the Galaxy Buds3 are open-type earbuds, which means they don't have traditional ear tips, making them easier to place in your ears. To ensure a proper fit, be sure to check for the directional marks on the earbuds; there should be an “L” for the left earbud and an “R” for the right. Insert the R bud into your right ear with the R facing you, and the L bud into your left ear with the L facing you. Make sure to angle them slightly so that the microphone is pointing toward your mouth rather than straight down. You can also adjust the angle by rotating them forward and backward until they feel comfortable. This might help improve both comfort and volume performance. Also, make sure your buds are charged, as the sound may be lower when they are not fully charged, and install updates if they are available for your buds. If you have any other concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Gabe G
Verified Purchase:Yes
Overall, I can't recommend these ear buds. The good: they are easy to connect and use. The sound quality is fine. The bad: these ear buds don't sit securely in the ear. Over the course of a 90 minute plane trip, they fell out or nearly fell out multiple times. Even when they didn't fully fall out, they would come loose, which diminished the sound quality.
Response from Samsung USBy R&R Team, December 11, 2024
It's great to hear from you, Gabe. We appreciate you taking the time to share your thoughts about the Galaxy Buds3. We understand that fit is crucial to your experience with these earbuds. The Galaxy Buds3 features a brand-new design that enhances audio quality in a shape that your ears will love. With fresh finishes and a new clear charging case, they stand out among other options. Since the Galaxy Buds3 are open-type earbuds, they do not include ear tips. To begin using them, simply place them in your ears. Make sure to check the bottom of the earbuds for directional marks indicating left (L) and right (R). Insert the R bud into your right ear with the R facing you and the L bud into your left ear with the L facing you. Adjust the angle slightly so that the microphone on the bottom points toward your mouth instead of straight down. You can rotate the buds forward and backward until they fit comfortably. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Kari
Verified Purchase:Yes
I have buds 3 few weeks now and it works just fine
I would recommend this to a friend!
Features
5
Performance
5
Value
5
Response from Samsung USBy R&R Team, January 9, 2025
Hey Kari! Thank you for sharing your experience with the Galaxy Buds3. We're glad to hear they’re working well for you. The Buds3 are designed to provide a rich sound experience with their premium audio quality, balanced by enhanced bass response. With their ergonomic design, they offer all-day comfort, making them perfect for extended use. Plus, features like Active Noise Cancellation help you stay focused and engaged with your music while blocking out distractions. If you haven't yet, check out the Galaxy Wearable app to personalize your audio settings and take full advantage of what the Buds3 has to offer. If you have any questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Buds3 - Fit Well, Good Purchase
on December 12, 2024
Posted by: cLock
from Detroit
Expertise:Intermediate
I research all products extensively before purchasing just a habit I guess. I ran across a ton of criticism about comfortability, fit, staying in place.
First impressions are the fit is great. Not falling out or moving around. Sound is above average but I have to keep the volume high. Probably better for my health.
Coming from GalaxyBuds+ so it's been a while since a new pair. With the trade in and sale I couldn't pass these up.
The 360 sound is cool especially with head movement activated. The buds make a faint click sound when you pinch so you know your hitting them right. It's almost like pressing a button. Sleek design, carebeaner case is cool and free. Don't care if they look like airpods or not...I bought the silver.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US