Customer reviews from Samsung US
Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Average customer rating
3.9
(2,454 Reviews)
Rating breakdown 2,454 reviews
5 Stars
1,314
4 Stars
401
3 Stars
277
2 Stars
181
1 Star
281
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Posted by: Daniel
Verified Purchase:Yes
They work okay, but the right ear bud refuses to connect.
Response from Samsung USBy R&R Team, June 30, 2025
We appreciate your honest feedback on the Galaxy Buds3, Daniel. Your feedback is invaluable as we continue to make improvements. We see that you may be facing some challenges getting your right bud to connect to your device. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. We recommend checking out the link attached for troubleshooting options to help you resolve this. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01111318/#:~:text=Restart%20the%20earbuds.%20Put%20the%20buds%20back,then%20try%20to%20connect%20the%20earbuds%20again.
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https://www.samsung.com/us/support/troubleshooting/TSG01111318/#:~:text=Restart%20the%20earbuds.%20Put%20the%20buds%20back,then%20try%20to%20connect%20the%20earbuds%20again.
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Written by a customer while visiting Samsung US
Customer Rating
2
Buds too big for ear
on June 28, 2025
Posted by: CalebL
[This review was collected as part of a promotion.] They don't fit in my ears and easily fall out. The material is too smooth and doesn't grip
Value
2
Response from Samsung USBy R&R Team, June 30, 2025
Thank you for sharing your thoughts on the Galaxy Buds3, Caleb. We love getting insights from our customers. We hate to see that you've had difficulty getting your buds to fit properly. The Galaxy Buds3 are open-type earbuds and do not have silicone tips. To get started, simply check the bottom of each earbud for directional marks, where you will see "L" for left and "R" for right. Insert the R bud into your right ear with the "R" facing you, and the L bud into your left ear with the "L" facing you. Angle the earbud slightly so that the microphone points toward your mouth instead of straight down, and adjust the fit by rotating the earbuds forwards and backwards until they feel comfortable. We hope this helps! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Alabama
Expertise:Intermediate
Verified Purchase:Yes
Only had three weeks and my speaker on the left side already went out
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
5
Response from Samsung USBy R&R Team, June 30, 2025
It's great to hear from you, Mequine. Thank you for sharing your experience with the Galaxy Buds3. We want to ensure that you can enjoy your audio without interruptions. Please know that our products are backed by a limited 12-month warranty against manufacturing defects in materials and workmanship, so you’re covered in situations like this. Additionally, if you're interested in extended protection, we offer Samsung Care+ for eligible devices, which provides extra support and peace of mind. You can enroll in Samsung Care+ at the time of purchase or within 60 days at samsungcareplus.com. To better assist you with the left speaker, we’d like to gather more information about what you’re experiencing. Please reach out to us at Samsung Support so we can help you further. Your satisfaction is our priority, and we’re here to assist! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Best Earbuds Yet
on June 28, 2025
Posted by: SKEETER
[This review was collected as part of a promotion.] Having used ear buds for years delm other manufacturers, these are a clear step.above the rest for many reasons. First sonicly the are very.good with deep base, clear.mods and the highs are oh so sweet. The head tracking, adaptive sound, and AI integration take these buds to the next level.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice ear buds.
on June 28, 2025
Posted by: Diydad
[This review was collected as part of a promotion.] I purchased my ear buds for my birthday. I absolutely love the sound quality and the voice command feature. Honestly, the only problem I have is they keep falling out of my ears. They're oddly shaped...or maybe my ears are oddly shaped. I would definitely recommend these to anyone looking for great quality ear buds. I wear mine at work and the noise canceling is great too. I've been a Samsung fan since 1989 when I bought my first 13 inch Samsung TV from the PX in Germany. Never had a problem with any Samsung product I've owned. In fact, all my applications are Samsung too.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
These are Great!!
on June 28, 2025
Posted by: JonaHea
[This review was collected as part of a promotion.] These things are amazing.I also have the galaxy watch.Seven, these things pair so great.Together with my galaxy twenty four plus all trump, I just couldn't believe it.The sound quality is amazing, and the battery life is even more astounding
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonder buds
on June 27, 2025
Posted by: JusLoveReveiws
[This review was collected as part of a promotion.] Quality buds making it worth the price. Volume sound quality all perfect. Cant wait to see what's next.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great buds
on June 27, 2025
Posted by: jro2002
[This review was collected as part of a promotion.] Bought these off in November, one of the cool features it had was its galaxy AI translation. Used it with a Korean friend to see how it worked and it was very accurate. The touch features are simple and easy to use as well, and it doesnt hurt to wear it while sleeping on the side of the plugged ear btw.
Value
4
Written by a customer while visiting Samsung US