Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.8 out of 5
3.8
(2,026 Reviews)
Open Ratings Snapshot
Rating breakdown 2,026 reviews
5 Stars
1,036
4 Stars
325
3 Stars
242
2 Stars
158
1 Star
265
50%of customers recommend this product. 
(
332 out of 667
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
5 out of 5
5
The Best
on November 30, 2024
Posted by: Ronald Cassell
from New York City
Expertise:Expert
Verified Purchase:Yes
Excellent Product Made For Exactly All The Things I Love To Do
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Very bad design.
on December 1, 2024
Posted by: Anonymous
Not one of there best design. The fit is very bad I have done everything, just not good fit. Especially when working out or doing a lot of movement. I love samsung product, whish I could turn this one back in. Samsung FE was 10× better.
Response from Samsung USBy Social Commerce, December 3, 2024
Hi there Keon Mccoy, thank you for your feedback on your Samsung Galaxy Buds3. We understand how important the secure and comfortable fit of your earbuds is to you every day, and we would love to help you in any way we can to resolve this matter. We have a great article available online that we have linked below, and recommend doing a fit test in the Samsung Wearables App. If you have previously done these things, we have also shared a link to the Samsung Support Team if you would like to explore additional options available to you. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
it slippery and drop it all the time
on December 2, 2024
Posted by: Sheena C
Verified Purchase:Yes
Its so slippery, drop it a lot and comes off from ear
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Response from Samsung USBy Social Commerce, December 5, 2024
Hello Sheena C, thank you for sharing your thoughts about your Samsung Galaxy Buds3 with us. We would love to help you troubleshoot the fit of your earbuds as you adjust to the change in material. We also recommend using the Samsung Wearables App as a follow up to perform a fit test with your earbuds. We have lastly, provided a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Galaxy bud3
on December 2, 2024
Posted by: Carban
Verified Purchase:Yes
Sound quality is great, but they tend to fall out when moving around.
Response from Samsung USBy Social Commerce, December 4, 2024
Hi there Carban, thank you for your feedback on your Samsung Galaxy Buds3. We love hearing you are overall pelased with the audio quality, and we would love nothing more than to help you maximize your experience and troubleshoot a secure fit with your device. We have provided a link to an article to help you with the placement of your earbuds, and recommend using the Samsung Wearables App as a follow up with a fit test. We have also shared below a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Yes it's great features
on December 3, 2024
Posted by: Posey
from Ny
Expertise:Beginner
I brought this 2 weeks now and I am loving it so far
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
If I could get then to stay in ear
on December 3, 2024
Posted by: Lupillo
from Utah
Expertise:Intermediate
I have to give it low stars only due to craftsmanship. When I find the right position in my ear it sounds amazing. But I find i have to adjust them very frequently. Not too happy with that. If I smile they come loose from my ear. I can't run or they come loose. I lean forward they come loose. Not sure how to make them stay in place.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
4 out of 5
4
Design
2 out of 5
2
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, December 5, 2024
Hi there Lupillo, we appreciate your feedback on your Samsung Galaxy Buds3. We are happy to hear you are overall pleased with the audio quality of your earbuds, and we would be more than happy to help you troubleshoot the fit to maximize your experience. We have provided a link to an article to help you with the placement, and recommend performing a fit test in the Samsung Wearables App. Lastly, we have provided a link to an article to help you if this experience continues or answer any questions you may have about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great.
on December 4, 2024
Posted by: Shameca 36
from Chicago Illinois.
Expertise:Beginner
Been brought mines I really love mines.😃😃😃😃 they are the best earbuds ever.😀😀😀😀
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great earbud
on December 5, 2024
Posted by: Aaevril
Verified Purchase:Yes
Worth every penny! I really like this earbud. The sound is great!
Written by a customer while visiting Samsung US
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