Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.8 out of 5
3.8
(2,026 Reviews)
Open Ratings Snapshot
Rating breakdown 2,026 reviews
5 Stars
1,036
4 Stars
325
3 Stars
242
2 Stars
158
1 Star
265
50%of customers recommend this product. 
(
332 out of 667
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
3 out of 5
3
Sound good
on November 26, 2024
Posted by: KWal
from Tarpon Springs, Fl
Expertise:Expert
Verified Purchase:Yes
I traded in my galaxy buds 2pro. They sound very good , no complaints on sound. Fit is a little loose. I think if I were to do it again I would go with the Galaxy Buds 3pro!
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
3 out of 5
3
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, November 26, 2024
Hi there KWal, thank you for your feedback on your Samsung Galaxy Buds3. We are so happy to hear you were pleased with the features and audio quality of your new earbuds. We have provided a link to an article to help you with the placement, and recommend doing a fit test in your Samsung Wearables App. We have also provided a link to the Samsung Support Team if you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Buds 3 silver
on November 27, 2024
Posted by: Budman
I HAVE USED A pair before that worked great. I WOULD LOVE TO HAVE A PAIR.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it!
on November 28, 2024
Posted by: Vadim Di
from Atlanta, GA
Expertise:Expert
Verified Purchase:Yes
Great sound quality and very comfortable. Highly recommend.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Earbuds not for small ears
on November 30, 2024
Posted by: Joann
from Texas
Expertise:Intermediate
Verified Purchase:Yes
I'd like an option for ear bud silicone ear tips. They fit big and fall out constantly.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, December 4, 2024
Hi there Joann, thank you for your feedback on your Samsung Galaxy Buds3. We completely understand how valuable the ideal comfortable fit of your earbuds is to you every day. If you do prefer earbuds that have the silicone tip for the fit, we recommend the Samsung Galaxy Buds3 Pro. We have provided a link to the Samsung Support Team if you have any questions about your Samsung products, and a link to an article to help you with the fit of your earbuds. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Expected better
on November 30, 2024
Posted by: Heppy Kem
from Pennsylvania
Expertise:Intermediate
Verified Purchase:Yes
I am not satisfied with the overall performance of this device, it disconnect very often during calls and sometimes slip from my ears. Other than that battery life is average.
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy Social Commerce, December 4, 2024
Hey there Heppy Kem, we appreciate your feedback on your Samsung Galaxy Buds3. We completely understand how important the uninterrupted listening experience is for you every day especially during your phone calls. We have provided a link to an article to help you with the connection of your earbuds. We have also shared a link to an article to help you with the battery life as well. Lastly, we have shared a link to the Samsung Support Team if these frustrations continue or you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Challenging when active
on November 30, 2024
Posted by: Dawn
Verified Purchase:Yes
Great battery life and sound. The only issue is that if your active they tend to fall out or disconnect due to being dislodged from its resting spot.
I would recommend this to a friend!
Response from Samsung USBy Social Commerce, December 2, 2024
Hi Dawn, thank you for sharing your experience with your Samsung Galaxy Buds3 with us. We are happy to hear you are pleased with the audio quality and battery life of your new earbuds. We have provided a link to an article to help you with the ideal fit of your earbuds, and recommend following up with the fit test you can perform in the Samsung Wearables App. We have also shared a link to the Samsung Support Team if you have any questions or continue to experience any frustrations with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Hurts while wearing
on November 30, 2024
Posted by: Past
Verified Purchase:Yes
Somtimes it hurts when wearing a long period of time.
Response from Samsung USBy Social Commerce, December 2, 2024
Hi there Past, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 with us. We completely understand how important the comfort of your earbuds is to you for continued wear and usage throughout the day. We have provided a link to a great resource to help you with the comfort of your earbuds and the ideal placement. We also recommend performing a fit test in the Samsung Wearables App at your convenience. We have lastly provided a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent product
on November 30, 2024
Posted by: Lokesh Kumar
from St louis MO
Expertise:Expert
Verified Purchase:Yes
Excellent voice, good noise cancellation, great design
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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