Customer reviews from Samsung US
Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Average customer rating
3.9
(2,454 Reviews)
Rating breakdown 2,454 reviews
5 Stars
1,314
4 Stars
401
3 Stars
277
2 Stars
181
1 Star
281
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Customer Rating
5
Threw my airpods in the trash
on July 1, 2025
Posted by: GalaxyEcosystemLover
[This review was collected as part of a promotion.] I've had a few pairs of wireless earbuds over the years, but these Galaxy Buds3 really stand out. As someone who just wants to listen to music, podcasts, and take calls without any fuss, they've been excellent.
The sound quality is fantastic – everything sounds clear and full, whether I'm listening to my favorite songs or catching up on a podcast. What I really appreciate is how comfortable they are. They fit well in my ears without feeling like they're going to fall out, even when I'm moving around. I can wear them for hours without any discomfort, which is a huge plus.
The battery life is good too; I rarely have to worry about them dying on me during the day. And connecting them to my phone is always seamless. Plus, the little charging case is compact and easy to carry in my pocket. If you're looking for a solid pair of everyday earbuds that sound great and are easy to use, these are definitely an excellent product.
The sound quality is fantastic – everything sounds clear and full, whether I'm listening to my favorite songs or catching up on a podcast. What I really appreciate is how comfortable they are. They fit well in my ears without feeling like they're going to fall out, even when I'm moving around. I can wear them for hours without any discomfort, which is a huge plus.
The battery life is good too; I rarely have to worry about them dying on me during the day. And connecting them to my phone is always seamless. Plus, the little charging case is compact and easy to carry in my pocket. If you're looking for a solid pair of everyday earbuds that sound great and are easy to use, these are definitely an excellent product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
They don't come out of my ear
on July 1, 2025
Posted by: Arcangel
[This review was collected as part of a promotion.] I love this model because they don't come out of my ear, they sound great and the battery lasts a long time, they are the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good quality
on June 30, 2025
Posted by: Marvin
[This review was collected as part of a promotion.] Good quality and design and the quality sounds good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Buds 3 Wonderful Journey
on June 30, 2025
Posted by: Samsungeek
[This review was collected as part of a promotion.] Galaxy Buds 3 bring compelling AI-enhanced audio, ANC fine-tuning, voice commands, and live translation that elevate them beyond standard true wireless buds. They’re wonderful for Samsung users who want seamless integration with Galaxy AI and enjoy dynamic sound.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This product is not good
on June 30, 2025
Posted by: Obadeh
[This review was collected as part of a promotion.] When buying the buds were very excellent, the sound is clear, no noise, but soon it changed and became bad, Bluetooth stops working, suddenly and back , as well as the microphone and the headset stop working and then re-suffer a lot when receiving a call or making a call through the buds .
Value
1
Response from Samsung USBy R&R Team, July 1, 2025
Thank you for sharing your experience with the Galaxy Buds3, Obadeh. It’s great to seevthat you enjoyed the clear sound quality initially. We understand how disappointing it can be if the Bluetooth connection and if the buds fail during calls. We want to ensure you get the most out of your Galaxy Buds3, so we will be adding links to help you in resolve the challenges you’ve mentioned. If this continues, please remember that Samsung offers a 12-month limited warranty for manufacturer defects, and you also have the option to consider Samsung Care+ for additional coverage and support. If you have any further concerns or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001339/ (Bluetooth Connection)
https://www.samsung.com/us/support/troubleshooting/TSG01111323/ (Mic Audio)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10001339/ (Bluetooth Connection)
https://www.samsung.com/us/support/troubleshooting/TSG01111323/ (Mic Audio)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Love my earbuds
on June 30, 2025
Posted by: MsPerd
[This review was collected as part of a promotion.] I absolutely love my Samsung Galaxy earbuds the "Galaxy AI" feature is a life saver and can come in handy when needing assistance the noise canceling features as well as the long lasting battery life makes this a great buy!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall good
on June 30, 2025
Posted by: Courtney
[This review was collected as part of a promotion.] Overall the sound is good, however the buds are pretty uncomfy and I wish there was a way to customize ear plugs.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
My galaxy buds are the best
on June 30, 2025
Posted by: Abraham69
[This review was collected as part of a promotion.] The noise cancelation is great when there's to much noise
Value
4
Written by a customer while visiting Samsung US