Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.8 out of 5
3.8
(2,026 Reviews)
Open Ratings Snapshot
Rating breakdown 2,026 reviews
5 Stars
1,036
4 Stars
325
3 Stars
242
2 Stars
158
1 Star
265
50%of customers recommend this product. 
(
332 out of 667
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
1 out of 5
1
Not worth it
on November 18, 2024
Posted by: Vh78
from San antonio Texas
Expertise:Expert
These are by far the worst buds I've ever owned and I've owned all of them, no volume and the constantly fall out of my ears, it's a struggle. My buds 2 pro are far superior by sound and comfort
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, November 19, 2024
Hi there Vh78, thank you for sharing your thoughts about your Samsung Galaxy Buds3 with us. We understand how frustrating it can be to have a brand new device that is not operating as expected. We would love nothing more than to help you maximize your experience and troubleshoot any of these frustrations. We have provided a link to an article to help you with the placement for a secure fit. You can also use the Samsung Wearables App to perform a fit test for any recommendations on adjustments. We have also shared a link to an article to help you troubleshoot the volume of your earbuds. We have also provided links to the full device manual and the Samsung Support Team to help you best align the settings of your earbuds to your preferences, and resolve any frustrations that may be ongoing. We appreciate you being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Horrible buy bud plus 2
on November 18, 2024
Posted by: Matt
Horrible update to the bud plus 2 these 3's constantly fall out due to the new leg and have ton of charging problems.
Response from Samsung USBy Social Commerce, November 19, 2024
Hi Matt, thank you for sharing your thoughts about your Samsung Galaxy Buds3 with us. We completely understand how important the features and fit of your earbuds are to you every day. We have provided a link to an article to help you with the fit of your earbuds, and recommend performing a fit test in the Samsung Wearables App if your earbuds do not feel secure. We have also provided a link to the Samsung Support Team to offer assistance with the charging and help you have the best possible experience with your earbuds. We appreciate you being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good, but
on November 18, 2024
Posted by: CWB1
from Fairfax, VA
Expertise:Intermediate
Verified Purchase:Yes
The Buds3 are nice, but my Bud2 Pro have better noise canceling properties.
Features
3 out of 5
3
Performance
5 out of 5
5
Design
3 out of 5
3
Value
5 out of 5
5
Response from Samsung USBy Social Commerce, November 20, 2024
Hi there CWB1, thank you for sharing your thoughts about your Samsung Galaxy Buds3 with us. We completely understand how important specific features of your earbuds are to you every day. We have provided a link to an article to help you with the ANC setting, and another to the Samsung Support Team if you believe your earbuds are not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Look good
on November 19, 2024
Posted by: Anonymous
from Kentucky
Expertise:Intermediate
Verified Purchase:Yes
Not different from buds 2, difficult to use. I liked
I would recommend this to a friend!
Features
3 out of 5
3
Performance
3 out of 5
3
Design
4 out of 5
4
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very impressed
on November 19, 2024
Posted by: Anonymous
from Virginia
Expertise:Intermediate
Verified Purchase:Yes
GREAT sound, long lasting battery, convenient battery charging case, stays in ears easily
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Bud 2 pro 4evr
on November 20, 2024
Posted by: Duane
from Dallas Texas
Expertise:Expert
Verified Purchase:Yes
Theses are the worst ear buds I have owned my bud 2 pros are better fitting and sound better
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, November 20, 2024
Hi there Duane, we appreciate your feedbak on your Samsung Galaxy Buds3. we completely understand how important the fit and audio quality of your earbuds are to you every day. We have provided links to articles to help you with the fit and the audio quality. We have also provided links to the full device manual and the Samsung Support Team to help you best align the settings to your listening preferences and offer additional help if you believe your earbuds are not operating as intended. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Bad shape
on November 20, 2024
Posted by: Syed Abdul Basit
Verified Purchase:Yes
They keep falling out of the ear. Not a good fit at all
Response from Samsung USBy Social Commerce, November 20, 2024
Hello Syed Abdul Basit, we appreciate your feedback on your Samsung Galaxy Buds3. We completely understand how important the ideal fit of your earbuds are to you every day, and we would love to help you troubleshoot this experience. We have provided below a link to an article to help you with the placement. We also recommend following up with a fit test that you can do in the Samsung Wearables App. We have also shared a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
New but happy
on November 22, 2024
Posted by: Anonymous
Verified Purchase:Yes
They sound great but sometimes don't stay in my ear. I am getting use to them though
Response from Samsung USBy Social Commerce, November 26, 2024
Hi Gerald Keast, thank you for your feedback on your Samsung Galaxy Buds3. We are so happy tohear you are pleased with the audio quality of your new earbuds. We have provided a link to an article to help you with the placement to help you with a secure fit. We also recommend using the Samsung Wearables App to perform a fit test at your convenience. We have lastly provided a link to the Samsung Support Team if you have any questions or would like one on one assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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