Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.8 out of 5
3.8
(2,026 Reviews)
Open Ratings Snapshot
Rating breakdown 2,026 reviews
5 Stars
1,036
4 Stars
325
3 Stars
242
2 Stars
158
1 Star
265
50%of customers recommend this product. 
(
332 out of 667
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
5 out of 5
5
Just perfect
on November 16, 2024
Posted by: 22GG
from Miami Gardens, FL
Expertise:Intermediate
Verified Purchase:Yes
Perfect great just what I needed will buy again,,,
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Buds 3 review noise canceling
on November 16, 2024
Posted by: Steve A
from Rockland, MA
Verified Purchase:Yes
Sound quality is great, but the noise canceling does not do well as previous Buds, as they do not seal with silicone tips, these just sit in your ear. Also with most activites they will fall out
Response from Samsung USBy Social Commerce, November 18, 2024
Hi Steve A, we appreciate your feedback on your Samsung Galaxy Buds3. We completely understand how important the audio and fit of your earbuds are to you every day, and we would love to help you in any way possible maximize your usage and experience. We are so happy to hear you are overall pleased with the audio quality, and we have provided a link to an article about the ANC setting directly. We have also provided a link to an article to help you with the fit, and recommend following up with a fit test you can do in the Samsung Wearables App. Lastly, we have provided a link to the Samsung Support Team to offer additional assistance if you have interest, or have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice, but.....
on November 16, 2024
Posted by: Beth
from Lauderdale by the Sea, FL
Expertise:Intermediate
Verified Purchase:Yes
The sound quality is great. Having said that, I highly recommend them. Voice calls are clear, and they're relatively easy to use. But, yes, there's a but, they do not fit my ears. Im so disappointed. Other than that, i like them.
I would recommend this to a friend!
Performance
5 out of 5
5
Design
2 out of 5
2
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to use, customizable, great fit!
on November 16, 2024
Posted by: Sheena
[This review was collected as part of a promotion.] These buds work seamlessly. The noise-cancelling is amazing and the fit is perfect. They keep me motivated and entertained from working out, to going to work, and also just relaxing. The pinch features are so easy to use and I love how they can be customized. Upgrading to the buds 3 was so worth it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Upgrade to the pros
on November 17, 2024
Posted by: Anonymous
Verified Purchase:Yes
Fit wasn't what I was expected...so I upgraded to the pros and am glad I did.
Response from Samsung USBy Social Commerce, November 18, 2024
Hi there Leonard Washington, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 with us. We understand how important the fit of your earbuds is to you every day. We have provided a link to help our customers troubleshoot the fit of your earbuds, and always recommend performing a fit test if the earbuds do not feel right when placed in your ears. We are soh appy tohear you are enjoying the Galaxy Buds3 Pro, and hope you'll reach out to us againwith any additional questions or feedback about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
incredible sound
on November 17, 2024
Posted by: Ket228
[This review was collected as part of a promotion.] These headphones amazed me with their sound. I really like that they have noise cancellation. Now music has reached a new level.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
The previous ones were better
on November 17, 2024
Posted by: Headbuds
Expertise:Expert
This has almost no volume and it is more difficult to control pause and no/off
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, November 18, 2024
Hi there Headbuds, we appreciate your feedback on your Samsung Galaxy Buds3. We completely understand how important your earbuds are to you every day, and we would love to help you maximize your daily usage. We have provided a link to an article to help you troubleshoot the volume of your earbuds. We have also shared a link to the full device manual to help you with the settings for controls. We have also shared a link to the Samsung Support Team to offer additional assistance if these frustrations continue or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
My buds sound
on November 18, 2024
Posted by: Happyazkenb
[This review was collected as part of a promotion.] They just don’t have sound the way I feel it should be.
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, November 19, 2024
Hello Happyazkenb, we appreciate your feedback on your Samsung Galaxy Buds3. We understand how important specific features of your earbuds are to you every day during usage. Without knowing the specifics of your experience with the overall audio quality, we have provided a link to the full device manual to help you adjust the audio settings to best align to your preferences. We have also shared a link to the Samsung Support Team if you believe your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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