Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.9 out of 5
3.9
(2,185 Reviews)
Open Ratings Snapshot
Rating breakdown 2,185 reviews
5 Stars
1,125
4 Stars
350
3 Stars
258
2 Stars
174
1 Star
278
49%of customers recommend this product. 
(
343 out of 696
)
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Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
4 out of 5
4
Amazingly Nice
on November 3, 2024
Posted by: Neolives
[This review was collected as part of a promotion.] I switched from Buds Pro 2 to the 3 and what a difference style can make. I was fine with the buds in but the new ones hangs out the ear is much more comfortable.
I don't fear them falling out accidentally either. The sound quality is just as great and in many ways better because of the it contends with ambient noise.
The comfort and quality of sound allows me to wear them for hours, around the house and at work. Shhh, my boss doesn't know.
The only thing I wish was easier was the touch control. This might be different in the Pro version.
Overall, these are great win for Samsung and me!
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, November 6, 2024
Hey there Neolives, thank you for your feedback on your Samsung Galaxy Buds3. We love hearing you are enjoying the use of these earbuds and find them comfortable for prolonged wear during the day. We have provided a link to the Samsung Support Team to help you with all the settings and features to help you best align them to your needs and preferences. We appreciate you being a Samsung customer. -Elizabet
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phenomenal
on November 3, 2024
Posted by: Reghalin
Verified Purchase:Yes
Excellent comfort and sound. The battery life is great as well as the fitment. Perfect for the gym.
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Ear infection
on November 3, 2024
Posted by: Jeff
Verified Purchase:Yes
Will never buy again. It gave me ear infection everytime I wear it
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, November 4, 2024
Hi there Jeff, we appreciate your feedback on your Samsung Galaxy Buds3. We completely understand how frustrating it must be to have a brand new pair of earbuds that are causing such discomfort with usage. We have provided a link to the Samsung Support Team if you would like to discuss your experience further one on one and see what options may be available to you. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Charging is TERRIBLE
on November 4, 2024
Posted by: Lew123
from Temecula CA
Expertise:Intermediate
The charging on these headphones are TERRIBLE!!! I have problems getting my earbuds to charge ALL THE TIME! I have a friend that had to return his buds because his left earbud would not charge at all. It's a shame because I like the sound and fit on these headphones. But the hassle I have to go through in order to get my buds to charge is a real pain the the you know what.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
1 out of 5
1
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, November 5, 2024
Hey there Lew123, we appreciate your feedback on your Samsung Galaxy Buds3. We completely understand how important easy charging of your earbuds is to you every day. We would love to help you troubleshoot this experience, and have the best experience possible with your device. We have provided links to the Samsung Support Team and warranty information for one on one assistance and resolution. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Do not drop this Galaxy Bus 3 Pro
on November 4, 2024
Posted by: Fnguyen
The sound quality on this Galaxy Buds 3 Pro is great, but quality is very poor. It cannot with stand a drop. It will break internally if you happen to drop it. The Galaxy Buds 2 Pro is way more solid, I drop it many times and nothing happen. One more thing make sure you provide an valid email address. If not then you will have a hugh problem of getting refund or credit.
Response from Samsung USBy Social Commerce, November 5, 2024
Hey Fnguyen, we appreciate you sharing your experience with your Samsung Galaxy Buds3 with us. We are happy to hear you were intially pleased with the audio quality of your earbuds. We have provided a link to the Samsung Support Team. You can work with these experts one on one if you would like to discuss your experience and options for resolution further. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Not worthy
on November 5, 2024
Posted by: Anonymous
from Springville, Utah
Expertise:Expert
Verified Purchase:Yes
I really don't like them, they just don't stay in my ear, I have also a 3 pro and they are awesome
Performance
2 out of 5
2
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, November 5, 2024
Hi Vanesa Perez, thank you for your feedback on your Samsung Galaxy Buds3. We completely understand how important the fit of your device is to you every day, and we have a few resources we have linked below to help you troubleshoot this experience. We also have provided a link to the Samsung Support Team to offer additional assistance if you would l ike or answer any questions you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Just Pay extra for the pros
on November 6, 2024
Posted by: cammy
from Chicago
Expertise:Expert
Ive always worn Samsung earbuds but these belong in the trash! The sound quality is poor and they don't fit at all they keep falling out. My bf got the pros and they are a much better option
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
2 out of 5
2
Response from Samsung USBy Social Commerce, November 7, 2024
Hi Cammy, we appreciate your feedback on your Samsung Galaxy Buds3. We understand how important your earbuds are to you every day, and we would love to help you maximize your overall experience. For the fit of your earbuds, we have provided a link to an article to help you with the placement, and recommend performing a fit test in the Samsung Wearables App. We have also provided a link to an article to help you troubleshoot the audio quality if you believe it is not operating as intended. We have also provided links to the full device manual and the Samsung Support Team to align the audio settings to your preferences, and answer any questions you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
They just dont fit in the ears.
on November 6, 2024
Posted by: Chaitan
Verified Purchase:Yes
They just dont fit in the ears. The design has flaws.
Response from Samsung USBy Social Commerce, November 7, 2024
Hey there Chaitan, we appreciate your feedback on your Samsung Galaxy Buds3. We understand how important the fit of your earbuds are to you every day. We have provided a link to an article to help you with thefit, and also recommend performing a fit test if you haven't done so already in the Samsung Wearables App. We have also provided a link to the Samsung Support Team if this experience continues or you would like additional assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
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