Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.8 out of 5
3.8
(2,026 Reviews)
Open Ratings Snapshot
Rating breakdown 2,026 reviews
5 Stars
1,036
4 Stars
325
3 Stars
242
2 Stars
158
1 Star
265
50%of customers recommend this product. 
(
332 out of 667
)
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Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
2 out of 5
2
Do not drop this Galaxy Bus 3 Pro
on November 4, 2024
Posted by: Fnguyen
The sound quality on this Galaxy Buds 3 Pro is great, but quality is very poor. It cannot with stand a drop. It will break internally if you happen to drop it. The Galaxy Buds 2 Pro is way more solid, I drop it many times and nothing happen. One more thing make sure you provide an valid email address. If not then you will have a hugh problem of getting refund or credit.
Response from Samsung USBy Social Commerce, November 5, 2024
Hey Fnguyen, we appreciate you sharing your experience with your Samsung Galaxy Buds3 with us. We are happy to hear you were intially pleased with the audio quality of your earbuds. We have provided a link to the Samsung Support Team. You can work with these experts one on one if you would like to discuss your experience and options for resolution further. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Not worthy
on November 5, 2024
Posted by: Anonymous
from Springville, Utah
Expertise:Expert
Verified Purchase:Yes
I really don't like them, they just don't stay in my ear, I have also a 3 pro and they are awesome
Performance
2 out of 5
2
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, November 5, 2024
Hi Vanesa Perez, thank you for your feedback on your Samsung Galaxy Buds3. We completely understand how important the fit of your device is to you every day, and we have a few resources we have linked below to help you troubleshoot this experience. We also have provided a link to the Samsung Support Team to offer additional assistance if you would l ike or answer any questions you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Just Pay extra for the pros
on November 6, 2024
Posted by: cammy
from Chicago
Expertise:Expert
Ive always worn Samsung earbuds but these belong in the trash! The sound quality is poor and they don't fit at all they keep falling out. My bf got the pros and they are a much better option
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
2 out of 5
2
Response from Samsung USBy Social Commerce, November 7, 2024
Hi Cammy, we appreciate your feedback on your Samsung Galaxy Buds3. We understand how important your earbuds are to you every day, and we would love to help you maximize your overall experience. For the fit of your earbuds, we have provided a link to an article to help you with the placement, and recommend performing a fit test in the Samsung Wearables App. We have also provided a link to an article to help you troubleshoot the audio quality if you believe it is not operating as intended. We have also provided links to the full device manual and the Samsung Support Team to align the audio settings to your preferences, and answer any questions you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
They just dont fit in the ears.
on November 6, 2024
Posted by: Chaitan
Verified Purchase:Yes
They just dont fit in the ears. The design has flaws.
Response from Samsung USBy Social Commerce, November 7, 2024
Hey there Chaitan, we appreciate your feedback on your Samsung Galaxy Buds3. We understand how important the fit of your earbuds are to you every day. We have provided a link to an article to help you with thefit, and also recommend performing a fit test if you haven't done so already in the Samsung Wearables App. We have also provided a link to the Samsung Support Team if this experience continues or you would like additional assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
I dont recommend it
on November 6, 2024
Posted by: Mike
from Birmingham
Expertise:Expert
Verified Purchase:Yes
I bought it and it doesn't fit at all. I returned it immediately
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
2 out of 5
2
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, November 8, 2024
Hi Mike, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 with us. We know how important the fit of your earbuds is to you every day, and we have a great article to help our customers with the fit of the newly redesigned earbuds. We also recommend doing a fit test if you are experiencing discomfort or a loose fit. We hope you have found a pair of earbuds that best aligns to your needs and wants. We appreciate you being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Not much better than pro 2 but good nonetheless.
on November 7, 2024
Posted by: Skoobbarnes
from Tallmadge ohio
Expertise:Intermediate
Pretty Kool. Great sound, but the boose canceling does not like super loud sounds. They will produce a high-pitched scratchy sound of you are too close to something loud. Like a lawn mower or an air compressor. My buds pro 2 didn't have this issue. I can't say they are much better than the pro 2 but they do fit better.
Features
5 out of 5
5
Performance
3 out of 5
3
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, November 8, 2024
Hello Skoobbarnes, thank you for your feedback on your Samsung Galaxy Buds3. We are happy to hear you have found a good fit with your earbuds from previous generations. We have provided a link to an article to help you with the ANC feature and to the full device manual for the specific settings of your earbuds. We have also shared a link to the Samsung Support Team if you would ever like assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Awesome buds
on November 8, 2024
Posted by: Shaybay
I bought some a week ago an they are sleek ,loud,and awesome very impressive and comfortable fit well recommended
Response from Samsung USBy Social Commerce, November 8, 2024
Hey Shaybay, thank you for your feedback on your Samsung Galaxy Buds3. We are thrilled to hear you are enjoying the audio quality and features of your new earbuds. We have provided a link below to the Samsung Support Team if you have questions about any of your Samsung products, and hope you'll reach out to us at any time with additional feedback. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So far, a Great product
on November 8, 2024
Posted by: K Mattison
Verified Purchase:Yes
Haven't had a chance to really use them yet but, so far I have enjoyed them.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Written by a customer while visiting Samsung US
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