Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.8 out of 5
3.8
(2,025 Reviews)
Open Ratings Snapshot
Rating breakdown 2,025 reviews
5 Stars
1,036
4 Stars
325
3 Stars
242
2 Stars
158
1 Star
264
50%of customers recommend this product. 
(
332 out of 666
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
1 out of 5
1
Dont fit great in ears hard to use the case when i
on October 31, 2024
Posted by: Chris
Verified Purchase:Yes
Dont fit in ears
Fall out when doing activities not the best sound
Response from Samsung USBy Social Commerce, November 1, 2024
Hi there Chris, thank you for your feedback on your Samsung Galaxy Buds3. We completely understand how valuable the fit of your earbuds are to you for a range of daily activities. We would love to help you troubleshoot this experience and have provided a link to an article to help you with the optimal placement and recommend a fit test be performed when connected in the Samsung Wearables App. We have also shared a link to the full device manual and Samsung Support Team. The manual can help you with the audio profiles and adjustments to your audio preferences. The Samsung Support Team can offer additional assistance if these frustrations continue. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good product
on November 2, 2024
Posted by: SamsungGirl
[This review was collected as part of a promotion.] I bought to pair with all my samsung devices. Works great love that I can see the location and charge percentage on my phone. Wish the bud piece was a little smaller but works great and I love att the features.
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, November 6, 2024
Hey there Samsunggirl, we appreciate your feedback on your Samsung Galaxy Buds3. We are so happy to hear you are liking the enhanced features and capabilities of your new earbuds. We recommend performing a fit test with your earbuds in the Samsung Wearables App. This may have recommendations for adjustments that can help with the feeling of being too large. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Good sound
on November 2, 2024
Posted by: Mr green
from East coast
Expertise:Expert
Verified Purchase:Yes
Good product extra tips not in the box for the money i paid funny ears need tips
Response from Samsung USBy Social Commerce, November 4, 2024
Hello Mr Green, we appreciate your feedback on your Samsung Galaxy Buds3. We understand how important the fit and features of your device are to you. We want to avoid as much confusion as possible with our devices, the Samsung Galaxy Buds3 are not designed with additional ear tips in different sizes. We have provided a link to the Samsung Support Team if you have any questions or believe any accessories were not included with your device. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sleek, Long-Lasting, and Feature-Packed
on November 2, 2024
Posted by: TVNA808
[This review was collected as part of a promotion.] The Galaxy Buds 3 deliver a polished audio experience with a sleek, comfortable design. The long-lasting charging case is a major plus, extending listening time to nearly a full day. Their standout feature, active noise canceling, blocks out background noise beautifully, creating a truly immersive experience. With easy touch controls and seamless Samsung connectivity, these earbuds are an excellent choice for anyone seeking style, quality sound, and durability in one package.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Amazingly Nice
on November 3, 2024
Posted by: Neolives
[This review was collected as part of a promotion.] I switched from Buds Pro 2 to the 3 and what a difference style can make. I was fine with the buds in but the new ones hangs out the ear is much more comfortable.
I don't fear them falling out accidentally either. The sound quality is just as great and in many ways better because of the it contends with ambient noise.
The comfort and quality of sound allows me to wear them for hours, around the house and at work. Shhh, my boss doesn't know.
The only thing I wish was easier was the touch control. This might be different in the Pro version.
Overall, these are great win for Samsung and me!
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, November 6, 2024
Hey there Neolives, thank you for your feedback on your Samsung Galaxy Buds3. We love hearing you are enjoying the use of these earbuds and find them comfortable for prolonged wear during the day. We have provided a link to the Samsung Support Team to help you with all the settings and features to help you best align them to your needs and preferences. We appreciate you being a Samsung customer. -Elizabet
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phenomenal
on November 3, 2024
Posted by: Reghalin
Verified Purchase:Yes
Excellent comfort and sound. The battery life is great as well as the fitment. Perfect for the gym.
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Ear infection
on November 3, 2024
Posted by: Jeff
Verified Purchase:Yes
Will never buy again. It gave me ear infection everytime I wear it
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, November 4, 2024
Hi there Jeff, we appreciate your feedback on your Samsung Galaxy Buds3. We completely understand how frustrating it must be to have a brand new pair of earbuds that are causing such discomfort with usage. We have provided a link to the Samsung Support Team if you would like to discuss your experience further one on one and see what options may be available to you. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Charging is TERRIBLE
on November 4, 2024
Posted by: Lew123
from Temecula CA
Expertise:Intermediate
The charging on these headphones are TERRIBLE!!! I have problems getting my earbuds to charge ALL THE TIME! I have a friend that had to return his buds because his left earbud would not charge at all. It's a shame because I like the sound and fit on these headphones. But the hassle I have to go through in order to get my buds to charge is a real pain the the you know what.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
1 out of 5
1
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, November 5, 2024
Hey there Lew123, we appreciate your feedback on your Samsung Galaxy Buds3. We completely understand how important easy charging of your earbuds is to you every day. We would love to help you troubleshoot this experience, and have the best experience possible with your device. We have provided links to the Samsung Support Team and warranty information for one on one assistance and resolution. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
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