Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.8 out of 5
3.8
(2,025 Reviews)
Open Ratings Snapshot
Rating breakdown 2,025 reviews
5 Stars
1,036
4 Stars
325
3 Stars
242
2 Stars
158
1 Star
264
50%of customers recommend this product. 
(
332 out of 666
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
4 out of 5
4
Great product
on October 24, 2024
Posted by: Legomusic
from Niagara falls NY
Expertise:Intermediate
Verified Purchase:Yes
Great product sound quality is very good very comfortable in ear i like them alots
I would recommend this to a friend!
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy Social Commerce, November 15, 2024
Hi there Legomusic, we appreciate your feedback on your Samsung Galaxy Buds3. We love hearing how much you are enjoying the features and overall daily usage of your new earbuds. We have provided a link to the full device manual to offer additional features you may find useful and enjoyable. We have also shared a link to the Samsung Support Team if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
OH, NO, NO, NO!
on October 24, 2024
Posted by: Tester No1
from CA
Expertise:Expert
Verified Purchase:Yes
So, I decided to trade in my old Samsung Pro 2's for the Buds 3, which was a terrible decision. The connectivity drops way too much, and the fitting is less than subpar. Although waterproof, it's almost impossible to keep them in your ears when they get wet. I suggest that you spend a little more on the Buds 3 Pro they have an earpiece cover, so it may provide a better fit. i think I'll go back to the old design until they work out the kinks.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
1 out of 5
1
Value
2 out of 5
2
Response from Samsung USBy Social Commerce, October 24, 2024
Hi Tester No1, we appreciate your feedback on your Samsung Galaxy Buds3. We completely understand how important your earbuds are to you every day, and we would love to help you have the best uninterrupted listening experience. We have provided links to articles to help you with the fit and Bluetooth connection of your earbuds. We also recommend performing a fit test with your earbuds when you are connected in the Samsung Wearables App. We have lastly, provided a link to the Samsung Support Team if you have any additional questions or continue to experience any frustrations with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Charging issues and un necessary design changes
on October 24, 2024
Posted by: Aiden
from NH
Expertise:Intermediate
Verified Purchase:Yes
The sound quality isnt bad the shape doesn't do much for me though, I prefere the buds 2 design but the biggest issue is they have a lot of charging problems.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, October 24, 2024
Hi Aiden, we appreciate your feedback on your Samsung Galaxy Buds3. We would love nothing more than to help you with the fit and charging of your earbuds. We have provided a link to an article to help you find the optimal placement of your earbuds and recommend following up with a fit test in the Samsung Wearables App. We have also provided links to an article to help you with the battery, and another to the Samsung Support Team to offer additional options for resolution if you continue to experience any frustrations. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great pods!!
on October 24, 2024
Posted by: Kassie
from Myrtle Beach, NY
Expertise:Intermediate
Verified Purchase:Yes
Super impressed with these. I like them more than my other brand pair! I love that they don't have the rubber part, that usually irritated my ears. These are super comfortable and the sound quality is great. I am also super impressed with the noise canceling.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
it keeping felling from my ears
on October 24, 2024
Posted by: JJLP
from online
Expertise:Beginner
Verified Purchase:Yes
it keeping felling from my ears every time I lower my head
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
3 out of 5
3
Design
1 out of 5
1
Value
2 out of 5
2
Response from Samsung USBy Social Commerce, October 25, 2024
Hi there JJLP, we appreciate your feedback on your Samsung Galaxy Buds3. We completely understand how valuable the ideal fit of your earbuds are to you on a daily basis. We have provided al ink below to an article to help you troubleshoot the placement of your earbuds. We also recommend performing a fit test with your earbuds in the Samsung Wearables App. We have also provided a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Worst earbuds
on October 25, 2024
Posted by: Phos
from Brooklyn
Verified Purchase:Yes
This is worst ear buds I bought
They make my ears hurt
This airbud has affected the gristle on both of my ears to wear my ear is bleeding and hurting, I wish I would have never bought them.
No, I would not recommend this to a friend.
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, October 25, 2024
Hi Phos, thank you for your feedback on your Samsung Galaxy Buds3. We would love to hep you resolve this matter with your earbuds, and have provided a link to the Samsung Support Team. These experts can work with you one on one to review any options available to you. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Sounds Good. Fits Terribly.
on October 25, 2024
Posted by: Anonymous
from Meridian, MS
Verified Purchase:Yes
The Galaxy Buds3 Silver sound great compared to the Galaxy Buds Live that I traded them for; however, the fit is terrible. The Buds3 never feel like they are secure in my ear. I have tried the advice offered on the support site, but it did not make a difference. I ordered them, because they have a similar shape to Galaxy's fruit named competition. Unfortunately, they are shaped slightly different, and that difference makes them slightly too large to fit securely in my ear. I gave serious consideration to returning them, but I decided to keep them, because they sound good and the noise cancellation works well. I will just have to be extra careful when I am standing near water.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
2 out of 5
2
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, October 25, 2024
Hi Gomeze Robinson, thank you for your feedback on your Samsung Galaxy Buds3. We love that you are enjoying the enhanced audio quality of these earbuds and would love to offer additional assistance with regards to the fit of your earbuds. If you haven't done so yet, we recommend performing a fit test with your earbuds connected in the Samsung Wearables App. We have also provided a link to the Samsung Support Team to offer additional assistance or answer any questioins you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my buds3
on October 25, 2024
Posted by: T Ineichen
from Alaska
Verified Purchase:Yes
Great sound, light, comfortable and the battery seems to last quite some time.
I would recommend this to a friend!
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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