Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.8 out of 5
3.8
(2,025 Reviews)
Open Ratings Snapshot
Rating breakdown 2,025 reviews
5 Stars
1,036
4 Stars
325
3 Stars
242
2 Stars
158
1 Star
264
50%of customers recommend this product. 
(
332 out of 666
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
4 out of 5
4
Sounds great, too loose in ear
on October 22, 2024
Posted by: Montana C
from West michigan
Verified Purchase:Yes
The buds work great. Cool features to play with. Seamless connection to my phone. Just wish they were more comfortable. Feels like they're always about to fall out of my ear. Has only happened once.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
3 out of 5
3
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, November 22, 2024
Hi Montana C, we appreciate your feedback on your Samsung Galaxy Buds3. We are so happy to hear you are overall pleased with the features and functionality of your new earbuds. We have provided a link to an article to help you find the most comfortable fit and recommend using the Samsung Wearables App to perform a fit test. We have also shared a link to the Samsung Support Team if you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great Sound But Bad Design
on October 22, 2024
Posted by: EDubb88
from Denver Co
Expertise:Intermediate
Verified Purchase:Yes
First, They are SLICK! the first time trying to wear them I must've dropped 1 or the other at least twice due to their smooth finish. Second, the controls are awkward. I'm having a hard time getting used to squeeze slide click motion to change the volume or track. Third, They don't stay in my ears. I don't know if its due to my ear size or the slickness of the earphone. Ive almost lost them a couple times since purchasing them. Those are the negatives. On the positive side, They have awesome sound. The battery life is great as well. I also like the fact that you can give voice commands through them which negates the awkwardness of the actual touch controls. Overall They are a solid 3/5.
Features
3 out of 5
3
Performance
4 out of 5
4
Design
2 out of 5
2
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, October 23, 2024
Hi there EDubb88, we appreciate your feedback on your Samsung Galaxy Buds3. We are so happy to hear you are pleased with the audio quality of your new earbuds. We would love to help you maximize your experience and troubleshoot the fit of your earbuds. We have provided alink to an article to help you with the optimal placement, and recommend doing a fit test with your earbuds in the Samsung Wearables App. We have also shared a link to the Samsung Support Team if you contnue to experience any frustrations, or have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great quality
on October 23, 2024
Posted by: Shaun
from Chicago, IL
Expertise:Expert
Verified Purchase:Yes
Great sound quality, great earbuds. They don't tend to stay in ear. Have to adjust them several times.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy Social Commerce, November 21, 2024
Hey there Shaun, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 with us. We are so happy to hear you are pleased with the audio quality of your earbuds. We would love to help you with the fit and ensure you have the best possible experience every day with your device. We have provided a link to an article to help you with the placement of your device. You can also use the Samsung Wearables App to perform a fit test at your convenience. We have also shared a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buds 3
on October 23, 2024
Posted by: Carlos
from Atlanta
Expertise:Expert
Verified Purchase:Yes
Much better fit and sound quality compared to my bud 2 pro
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
There awesome
on October 23, 2024
Posted by: Juan
from Georgia
Verified Purchase:Yes
I love my galaxy bud 3 are awesome. There feel comfortable and the sounds quality is great.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Must Have
on October 23, 2024
Posted by: Pjl420
from Hyannis MA
Expertise:Intermediate
Verified Purchase:Yes
Way better design then the galaxy buds pro 2 love this design way better fit better stay better sound better look better but a must have great value for exceptional performance and quality and also craftsmanship
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
😞
on October 23, 2024
Posted by: Anonymous
from Los Angeles
Expertise:Intermediate
Verified Purchase:Yes
Very disappointed with the fit look and feel of these new galaxy bud 3. I had to return them because my galaxy bud 2 pros felt fit and gave far more superior sound.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
2 out of 5
2
Design
1 out of 5
1
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, October 24, 2024
Hi there Rodrigo Flores, thank you for your feedback on your Samsung Galaxy Buds3. We understand how important the ideal fit and other features are to you with your earbuds. We are pleased to hear you were able to work with us directly to resolve your experience, and are thrilled to hear you have a pair of earbuds you love. We hope you'll reach out to the Samsung Support Team any time, linked below, with any questions or additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Happy with this product
on October 23, 2024
Posted by: Charles
from Tamarac, Fl.
Expertise:Intermediate
Verified Purchase:Yes
I have 2 Samsung cellphones, I use this Bud in both with no problem, excellent product.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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