Customer reviews from Samsung US
Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Average customer rating
3.9
(2,454 Reviews)
Rating breakdown 2,454 reviews
5 Stars
1,314
4 Stars
401
3 Stars
277
2 Stars
181
1 Star
281
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Customer Rating
5
Great ear buds
on July 28, 2025
Posted by: Albreal
[This review was collected as part of a promotion.] I use my ear buds for YouTube and movies and talking on my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I dont know what I would do without my bud.
on July 28, 2025
Posted by: Danidee
[This review was collected as part of a promotion.] Galaxy AI and my buds are amazing. I use them for everything!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome product!
on July 28, 2025
Posted by: DrockINIT
[This review was collected as part of a promotion.] I believe these are the best ear buds I have ever bought and I have tried alot of different ones and I do have to say the price wasn't that bad neither! I would have got the pro but I don't like buds in my ear! These sit perfectly in your ear and you hardly even notice them ans the noise cancelation is better than any on the market as far as I can tell. I would definitely buy another pair if I ever have to replace them but so far so good! Im a huge samsung fan! Keep up the good work!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The earbud 3 experience
on July 28, 2025
Posted by: Lovebuds3
[This review was collected as part of a promotion.] Love my "Earbud 3"! I'm referring to the Samsung Galaxy Buds3, which were recently released.
Based on the information available, here's why you might be loving them:
* Improved Sound Quality: Many reviews highlight the excellent sound quality, especially when paired with compatible Samsung devices using their Seamless Codec. The Buds3 Pro, in particular, has enhanced 2-way speakers and dual amplifiers for a crystal-clear sound experience.
* Active Noise Cancellation (ANC): The Buds3 and Buds3 Pro both feature ANC, allowing you to tune out distractions and focus on your audio. Users have praised its effectiveness.
* New Design and Comfort: Samsung redesigned the Buds3 with a stem, similar to AirPods, aiming for a more comfortable and secure fit. Many users find them comfortable for extended wear, even during workouts.
* Galaxy AI-Powered Features: These earbuds come with some impressive AI capabilities, especially if you have a recent Samsung Galaxy phone:
* Real-time Interpreter:Needs improvement for live translation during conversations and calls, but is a significant step forward.
* Adaptive EQ/ANC: The earbuds can intelligently adjust sound and noise cancellation based on your environment and how you're wearing them.
* Voice-call booster: A feature designed to enhance voice clarity during calls, even in noisy conditions.
* Intuitive Controls: The new stem design allows for easy touch, swipe, and pinch controls for managing musi
Based on the information available, here's why you might be loving them:
* Improved Sound Quality: Many reviews highlight the excellent sound quality, especially when paired with compatible Samsung devices using their Seamless Codec. The Buds3 Pro, in particular, has enhanced 2-way speakers and dual amplifiers for a crystal-clear sound experience.
* Active Noise Cancellation (ANC): The Buds3 and Buds3 Pro both feature ANC, allowing you to tune out distractions and focus on your audio. Users have praised its effectiveness.
* New Design and Comfort: Samsung redesigned the Buds3 with a stem, similar to AirPods, aiming for a more comfortable and secure fit. Many users find them comfortable for extended wear, even during workouts.
* Galaxy AI-Powered Features: These earbuds come with some impressive AI capabilities, especially if you have a recent Samsung Galaxy phone:
* Real-time Interpreter:Needs improvement for live translation during conversations and calls, but is a significant step forward.
* Adaptive EQ/ANC: The earbuds can intelligently adjust sound and noise cancellation based on your environment and how you're wearing them.
* Voice-call booster: A feature designed to enhance voice clarity during calls, even in noisy conditions.
* Intuitive Controls: The new stem design allows for easy touch, swipe, and pinch controls for managing musi
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Sound
on July 28, 2025
Posted by: SamsungUser542
[This review was collected as part of a promotion.] The Galaxy Buds 3 do a great job at providing quality rich sound. The main drawback is the battery life. Due to how short the battery life is for the buds, I have to alternate having one bud in at a time, while the other one charges. So I rarely ever get to take advantage of the sound equalization or optimization that takes place when both buds are in at the same time. If Samsung could figure out a way to increase the battery life, that would go a long way in allowing people to routinely listen with both buds simultaneously. Also, they have a tendency to fall out of the ear. I always have to be conscientious of the bud, to ensure that I don't lose it while wearing it. If Samsung could come up with a sport or athletic version that perhaps wraps around the ear, that would increase the comfort and wearability of the buds. I haven't used them with Galaxy AI yet, so I can't offer any insight there.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great all-around headphones
on July 28, 2025
Posted by: Seth4564
[This review was collected as part of a promotion.] Fantastic noise cancelling! Great sound quality and tunability.
Value
4
Written by a customer while visiting Samsung US
Posted by: Andrew
from Portland, Oregon
Verified Purchase:Yes
I’ve used these earbuds for two weeks. They stopped working after I accidentally dropped them from a height of about two feet. The sound quality was decent, and the active noise cancellation was surprisingly effective when they were still working.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
2
Value
1
Response from Samsung USBy R&R Team, July 29, 2025
Thank you for sharing your experience with the Galaxy Buds3, Andrew. We completely understand that accidents can happen, and it’s unfortunate to hear that your buds were dropped. It’s great to know you appreciated the sound quality and active noise cancellation! Those features are designed to enhance your listening experience, and we're glad to see that they did. If you need any further assistance or guidance regarding this matter, please feel free to reach out to us at Samsung Support. We're here to help! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Buds3 are amazing
on July 28, 2025
Posted by: Nursek90
[This review was collected as part of a promotion.] The Galaxy Buds3 fit amazingly and the sound is so clear!
As a busy mom, wife and nurse-the voice activated feature for answering calls and volume control are super useful to allow me to listen to my fav book, podcast or music while doing my chores and never having to touch my phone!
I'd give 20 stars if I could!
Value
5
Written by a customer while visiting Samsung US