Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.8 out of 5
3.8
(2,025 Reviews)
Open Ratings Snapshot
Rating breakdown 2,025 reviews
5 Stars
1,036
4 Stars
325
3 Stars
242
2 Stars
158
1 Star
264
50%of customers recommend this product. 
(
332 out of 666
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
5 out of 5
5
Amazing samsung bud 3
on October 3, 2024
Posted by: Hijo de zeta
from Kenner la
Expertise:Beginner
I brought these bud 3 and I love them so much. It doesn't fall out of your ear like the other brand I have. Also it fit perfect in the ear. The sound quailty is amazing when playing music. Also the talking on then is wonderful and the translation work amazing when I have to communicate with another personthat is different langunage then I am.
I love them.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very impressed
on October 3, 2024
Posted by: Happy
Expertise:Beginner
Best ear buds ever made, great job samsung . I will recommend to all my friends
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I love my earbuds
on October 5, 2024
Posted by: Johnny
Expertise:Intermediate
Verified Purchase:Yes
Great sound, easy to use. I take my earbuds everywhere now!
I would recommend this to a friend!
Features
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Missing one important feature
on October 5, 2024
Posted by: Haxx
from St.Louis,Mo
Expertise:Intermediate
They're overall nice missing ambient sound mode tho
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
2 out of 5
2
Response from Samsung USBy R&R Team, January 17, 2025
Thank you for sharing your thoughts on the Galaxy Buds3, Haxx! We truly value your feedback. While we understand the desire for an ambient sound mode, the Galaxy Buds3 is packed with features designed to enhance your listening experience. With Active Noise Cancellation, you can immerse yourself in your favorite music, blocking out distractions around you. Additionally, the AuraCast feature allows you to connect with multiple devices simultaneously, and the 24-bit Hi-Fi Sound Quality with 96KHz sampling delivers exceptional audio clarity. You’ll also enjoy the Enhanced 360 Audio with Multichannel support, making every listening experience feel more immersive and realistic. We appreciate your input and hope you continue to enjoy the incredible sound quality and features that the Galaxy Buds3 has to offer! For any questions or concerns, please do not hesiatate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Cant stay in ears
on October 5, 2024
Posted by: Matt
Verified Purchase:Yes
They fall out my ears immediately. Sound is good if they stay in...
Response from Samsung USBy Social Commerce, October 10, 2024
Hello Matt, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 with us. We would love nothing more than to help you troubleshoot the fit of your earbuds. We have provided a link to an article to help you with the placement and recommend performing a fit test as a follow up in the Samsung Wearables App. We have lastly shared a link to the Samsung Support Team if this experience continues or you would like assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buds3, best Galaxy Buds ever!
on October 8, 2024
Posted by: JamesJC
from Chicago, IL
Expertise:Expert
Verified Purchase:Yes
I love my Galaxy Buds3. They sound great, noise canceling works very well & they stay on my ear (my Buds2 would fall out a lot).
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great features poor execution
on October 8, 2024
Posted by: Bajanramo
I bought these earbuds less than a month ago and i am disappointed. My disappointment stems from the fact that battery life is worst than the bud pro 2,I am only getting 4 1/2 hours of battery life from these also when the light feature is on sound get choppy and gets much much worst if you walk away from your phone with the buds in your ear ,calls and listening to music gets so bad and you get alot of distortion and noise from buds and last but maybe not least operation distance is way shorter so that means I can't walk as far away from my phone while in use because call drops not as good as pro 2
Response from Samsung USBy Social Commerce, October 11, 2024
Hi there Bajanramo, thank you for your feedback on your Samsung Galaxy Buds3. We understand how frustrating it can be to have your media interrupted during your listening. We have provided links to a few articles to help you troubleshoot the Bluetooth connection, and to the Samsung Support Team as well to assist you further if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Good, not great
on October 8, 2024
Posted by: Theodore444
from San Jose, CA
Expertise:Intermediate
Verified Purchase:Yes
The sound quality is very good, the interface is not great. Difficult to use with work gloves
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
5 out of 5
5
Design
2 out of 5
2
Value
2 out of 5
2
Response from Samsung USBy Social Commerce, October 11, 2024
Hi there Theodore444, we appreciate your feedback on your Samsung Galaxy Buds3. We completely understand how important specific features are for a variety of reasons and activities every day. We have provided alink to the full device manual to help you discover all of the ways you can use controls with your device and have the best experience possible. We have also shared a link to the Samsung Support Team if you continue to experience frustrations or have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
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