Customer reviews from Samsung US
Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Average customer rating
3.9
(2,454 Reviews)
Rating breakdown 2,454 reviews
5 Stars
1,314
4 Stars
401
3 Stars
277
2 Stars
181
1 Star
281
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Customer Rating
5
Exceeded my expectations, comfortable fit
on August 1, 2025
Posted by: Jdaldrich1984
[This review was collected as part of a promotion.] I'm really impressed with the buds 3. They're very comfortable and have great sound.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Compact, Clear, and Seamless
on August 1, 2025
Posted by: SamsungForever
[This review was collected as part of a promotion.] I picked the Galaxy Buds (paired with my S25+), and they've exceeded expectations across the board.
* Sound Quality
The audio is crisp and well-balanced. Whether I’m listening to music, taking calls, or watching videos, everything comes through clear. Bass is punchy but not overwhelming, and mids/highs are sharp without sounding tinny.
* Noise Control
The Active Noise Cancellation (ANC) is surprisingly strong for buds this size. Great for cutting out background noise at work or on the go. The ambient mode also feels natural—not robotic like on some other earbuds.
* Battery Life
Battery easily lasts a full workday, and the case gives me multiple recharges. I rarely have to worry about running low, even on busy days.
* Integration
Flawless pairing with my Galaxy S25+. Auto-connect is instant, and the Galaxy Wearable app offers solid customization—EQ presets, touch control settings, and firmware updates all in one place.
* Comfort
They fit snugly without causing ear fatigue. Even during long listening sessions, they stay in place and stay comfortable.
Value
5
Response from Samsung USBy R&R Team, August 1, 2025
Thank you for your feedback on the Galaxy Buds3! We love to see that you’re enjoying the crisp sound quality and effective Active Noise Cancellation. Our ambient mode is designed to feel natural, so it’s great to see that it’s working for you! We’re glad the battery life meets your needs for all-day use and that the seamless integration with your Galaxy S25+ has enhanced your experience. Remember to explore the Galaxy Wearable app for more customization options. Thank you for choosing the Galaxy Buds3. If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3
Could be better
on August 1, 2025
Posted by: LoveSamsungStuff
[This review was collected as part of a promotion.] Not a fan of these buds because of the way they fit in the ear. Should have saved for the Buds 3 Pro.
Value
3
Response from Samsung USBy R&R Team, August 1, 2025
Thank you for sharing your thoughts on the Galaxy Buds3! We appreciate your perspective on the fit but we'd like to help you achieve the right fit. Finding the right earbuds can be a personal journey, and we recognize that comfort is key to enjoying the audio experience fully. To ensure a proper fit for your earbuds, first check the bottom of each earbud for directional marks, identifying "L" for the left bud and "R" for the right bud. Insert the right earbud (with the "R" facing you) into your right ear and the left earbud (with the "L" facing you) into your left ear. Angle the microphone on the bottom of the earbud slightly so it points toward your mouth rather than straight down. Finally, adjust the earbuds by rotating them forward or backward until they feel comfortable. While the Buds3 Pro offers some advanced features, we believe the Buds3 still deliver exceptional audio quality and convenience. Your feedback is invaluable, and we’re committed to helping you find the best fit for your listening needs! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
smart feature
on August 1, 2025
Posted by: Histict
beautiful design and colour smart look easy to carry.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
GALAXY BUDS!!!!!!!!!
on July 31, 2025
Posted by: Manster
[This review was collected as part of a promotion.] I love my Galaxy Buds! The sound quality is fantastic, and the fit is so comfortable I can wear them for hours. The interpreter feature is a game-changer; it helps me communicate with family members who don't speak English. It's an amazing product that I highly recommend.
-Written by Galaxy AI
-Written by Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Posted by: John F C
from Miamisburg ohio
Expertise:Expert
Verified Purchase:Yes
I ordered a pair and I wore them the first time and I went to charge them and it said moisture or debris in the case, I sent them back because the left one would not charge at all. And then I got the new pair and wore them the first time, and I didn't have a problem with the right one, but it did say moisture or debris in the Case. So if you don't let them set and dry out, really good after you wear them when you're sweating, then they have moisture in them, and it causes problems. This seems to be a problem because then you cannot use them back-to-back after you charge because you have to wait a while before you can charge. Definitely an inconvenience. I've always like Samsung headphones because they fit good in your ear and they don't use the rubber. I've seen the pros have the rubber, so I did not buy them. It rubber hurts my ears and seems to push air in and put pressure on my eardrum, and it's irritating.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
5
Response from Samsung USBy R&R Team, August 1, 2025
Thank you for sharing your experience with the Galaxy Buds3, John! We really appreciate you as a valued Samsung customer and want you to have the best experience possible. To address moisture and debris in the case, we recommend allowing the earbuds to dry completely after use, especially after a workout. You can gently clean the case and earbuds with a soft, dry cloth to remove any moisture. We’re happy to see you love the fit of our earbuds without the rubber tips! Your comfort is important to us, and we aim to provide every Samsung user with a pleasant listening experience. If you have any further questions or need more tips, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on July 31, 2025
Posted by: Mar1971
[This review was collected as part of a promotion.] These are some great ear buds that will to me take you to another place with the bass and sounds to listen to your favorite artists
Value
5
Written by a customer while visiting Samsung US
Posted by: Amin L
from Arkansas
Expertise:Expert
Verified Purchase:Yes
Great headsets! Very comfortable. Fits nicely. Sounds great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US