Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.9 out of 5
3.9
(2,179 Reviews)
Open Ratings Snapshot
Rating breakdown 2,179 reviews
5 Stars
1,122
4 Stars
350
3 Stars
256
2 Stars
173
1 Star
278
49%of customers recommend this product. 
(
343 out of 696
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
5 out of 5
5
Buds3 or Great
on September 23, 2024
Posted by: Me2UATL
from Atlanta, GA
Expertise:Intermediate
Verified Purchase:Yes
I have the new buds 3 and they are longer lasting than my Buds2. the sound quality it better with use of both as opposed to only one.
I would recommend this to a friend!
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
One size does not fit most
on September 23, 2024
Posted by: Daniel S
from New Jersey
Expertise:Intermediate
Verified Purchase:Yes
You have to buy pro for ear buds that actually fit
No, I would not recommend this to a friend.
Design
1 out of 5
1
Response from Samsung USBy Social Commerce, September 24, 2024
Hi there Daniel S, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 with us. We would love to help you troubleshoot the fit of your earbuds and help you have the best experience possible. We have provided a link to an article below to help you with the placement. We have also shared a link to the Samsung Support Team if you have any questions or continue to experience frustrations with your device. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Galaxy Buds 3
on September 23, 2024
Posted by: Kratos
from Oh
Expertise:Intermediate
Verified Purchase:Yes
So for a first time style of this product my review is based on all the other samsung earbuds I have purchased over the years. The case. Its hard to put the earbuds in unless you are looking at it. would have been nice to have a speaker on the case for find my buds. The earbuds. The fit is fine, as I was looking for something for work that I could hear my surrounding's without a silicone tip. Having a Samsung device makes pairing instant. No UWB would be nice for finding buds. The sound is very nice no complaints. However they are very slippery, and findinding the spot to change tracks is difficult. I will keep these and hope Samsung will pay attention to the comments and the next generation will be better
Performance
3 out of 5
3
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, September 24, 2024
Hi there Kratos, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3. We completely understand that this redesign can take some time to adjust to the new placement of the touch settings of your earbuds. We have provided a link to the full device manual to help you find the exact location of for the new pinch settings, and all of the other capabilities of your device. We have also shared a link to the Samsung Support Team if you have questions or would like to share additional feedback on your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Very Bad Fit
on September 23, 2024
Posted by: SMignone
from Atlanta, Ga
Expertise:Intermediate
I'm sure they sound great if only i could get them to stay in my ears. Nut sure why these weren't designed with some sort of grip. even when sitting stationary at my desk they wiggle loose and have no grip whatsoever.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, September 25, 2024
Hi there SMignone, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 with us. We understand how important the secure fit of your earbuds are to you every day. We have provided a link to an article to help you with the ideal placement, and recommend doing a fit test while you are connected in the Samsung Wearables App. We have also provided a link to the Samsung Support Team if this experience continues and you would like additional assistance and to review options available to you. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Galaxy Buds 3
on September 23, 2024
Posted by: Phdcad
from NY
Expertise:Intermediate
Verified Purchase:Yes
The earbuds is okay but did not reach my expectations
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
2 out of 5
2
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, September 25, 2024
Hello Phdcad, thank you for your feedback on your Samsung Galaxy Buds3. We understand how important your earbuds are to you every day. Without knowing what features or aspects of your device are not meeting your expectations, we have provided links to the Samsung Support Team and full device manual to help you troubleshoot any aspect that are causing frustration and aligning the settings to your preferences. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buds 3
on September 23, 2024
Posted by: Rubenn
from Mesa, az
Expertise:Intermediate
Verified Purchase:Yes
Great technology, very nice looking , amazing sound, highly recommended
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not charging correctly
on September 23, 2024
Posted by: Adrian
Expertise:Intermediate
Verified Purchase:Yes
Good sound but sometimes they don't charge correctly when in the case
I would recommend this to a friend!
Response from Samsung USBy Social Commerce, September 25, 2024
Hi there Adrian, thank you for your feedback on your Samsung Galaxy Buds3. We are happy to hear you are enjoying the audio quality and features of your earbuds. We would love to help you with the battery of your device. We have provided links to help you reset your earbuds, and another to the Samsung Support Team to offer additional assistance if this experience continues. Thank you for being a Samsung customer. -Elizabeth
Restart or reset your Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01218103/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Clear & Sleek
on September 23, 2024
Posted by: Anonymous
Verified Purchase:Yes
I am very happy I decided to purchase this Bud 3. The sound quality is spectacular, This is so sleek, I tend to forget it's in my ear. Love it! Thank you Samsung
Written by a customer while visiting Samsung US
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