Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.8 out of 5
3.8
(2,025 Reviews)
Open Ratings Snapshot
Rating breakdown 2,025 reviews
5 Stars
1,036
4 Stars
325
3 Stars
242
2 Stars
158
1 Star
264
50%of customers recommend this product. 
(
332 out of 666
)
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Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
2 out of 5
2
Samsung Earbuds 3 Personal Review
on September 26, 2024
Posted by: Alberto
from Santaquin, UT
Verified Purchase:Yes
I dont really like the design of these. They hurt my ears when I put them on. They also slip out of my ear when I get sweaty. When I try to adjust them I seem to press the button that stops my music so I have to press the button again to turn it back on. I wish they had the ability to put a grip on them somehow or add earbuds to them.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, October 8, 2024
Hey Alberto, thank you for sharing your experience with your Samsung Galaxy Buds3 with us. We are pleased to hear you are overall pleased with the audio quality, and we would be thrilled to help you troubleshoot the additional features that are causing you frustration and have the best experience possible. We have provided a link to an article to help you with the placement for a secure fit, and recommend doing a fit test while you are wearing your earbuds and are connected to the Samsung Wearables App. We have also shared a link to the full device manual to help you with the different touch settings on your earbuds. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Very disappointed
on September 26, 2024
Posted by: EvenMyFridgeIsSamsung
from St. Louis, MO
Expertise:Expert
I've had these for about 2 months now and I've had 4 or 5 different samsung earbuds including multiple pairs of buds live (I love those things). I was hopeful about what they could do with this form factor but have been very disappointed. The fit is not good, if I turn my head too fast they fall out. I cannot do anything rigorous with them in. Beyond that, the controls on the stems are nearly useless, aside from play/pause every other function is either hard to do or makes the buds fall out. They work, they connect seamlessly but I'll probably just give them to my kids.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
2 out of 5
2
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, October 8, 2024
Hello EvenMyFridgeIsSamsung, we appreciate your feedback on your Samsung Galaxy Buds3. We understand how iportant your earbuds are to you every day, and we would love to help you troubleshoot the fit and touch settings of your device. For the fit, we have provided a link to an article, and recommend performing a fit test with your earbuds. We haev also shared a link to the full device manual to help you troubleshoot the settings and features of your device to best align to your needs. We have also shared a link to the Samsung Support Team if you continue to experience any frustration with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great purchase
on September 27, 2024
Posted by: Anonymous
Expertise:Beginner
Verified Purchase:Yes
They are great, awesome battery, great sound i uograded from the buds live
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Quality, Includes UHQ Audio Now!!
on September 28, 2024
Posted by: OnMyGalaxy
from Fort Wayne, Indiana
Expertise:Expert
I bought these a few days ago, and thw features of these Buds3 are absolutely awesome. Pinch controls for pause/play is amazing!! Great job Samsung. The UHQ Audio sounds amazing. These Buds3 are well worth the price, and you won't be disappointed.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
I think i have average sized ears I dnt understand
on September 30, 2024
Posted by: T Bailey
Expertise:Intermediate
Got these as a gift today dont like them at all they dnt stay in my ear so they cant cancel noise i hear everything i hate the design and I've had the last 2 galaxy buds before these im not impressed and feel kinda ungrateful for hating these but its sucks maybe the pro version would be better for me but idk if im willing to spend the money to find out
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
1 out of 5
1
Value
2 out of 5
2
Response from Samsung USBy Social Commerce, October 8, 2024
Hi T Bailey, thank you for sharing your thoughts about your Samsung Galaxy Buds3 with us. We would love to help you troubleshoot the fit and ANC setting of your earbuds. We have provided a link to an article to help you troubleshoot the placement, and recommend doing a fit test with your earbuds connected to the Samsung Wearables App. We have also shared links to an article to help you with the ANC setting and the Samsung Support Team. These experts can be reached through chat to help you resolve any frustration you are experiencing. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy earbuds
on September 30, 2024
Posted by: Anonymous
from Texas
Expertise:Expert
Verified Purchase:Yes
Good sound quality, size and very comfortable to use!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
My ear space is too small
on October 1, 2024
Posted by: Carmen
from Chicago
Expertise:Expert
Verified Purchase:Yes
My hear space I guess is too small so after a while it hurts, as far as quality in sound is super good it would be perfect of it was smaller for my hear hole
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 24, 2025
Thanks for your review of the Galaxy Buds3, Carmen! We're glad to see that you're enjoying the sound quality. As open-type earbuds, the Galaxy Buds3 are designed for a comfortable fit without the need for traditional ear tips. Getting started is easy! Just place them gently in your ears, making sure to follow the directional marks at the bottom of each earbud. The 'R' should face you when placed in your right ear, and the 'L' should face your left ear. For the best experience, angle the microphone towards your mouth by slightly adjusting the position of the earbuds. You can rotate them until you find the right fit that feels comfortable for you. If you have any other questions or need further assistance, feel free to reach out to us at Samsung Support. We hope that this helps you onjoy your listening experience with the Galaxy Buds3! If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Save your money
on October 1, 2024
Posted by: Joseph W
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Won't stay in your ear so expect to loose them often
No, I would not recommend this to a friend.
Design
1 out of 5
1
Value
2 out of 5
2
Response from Samsung USBy Social Commerce, October 8, 2024
Hi Joseph W, thank you for your feedback on your Samsung Galaxy Buds3. We would love to help you have the best experience possible with your earbuds and troubleshoot the fit at your convenience. We have provided a link to an article to help you with the placement and recommend doing a fit test with your earbuds when you are connected in the Samsung Wearables App. We have also shared a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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