Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.9
(2,179 Reviews)
Rating breakdown 2,179 reviews
5 Stars
1,122
4 Stars
350
3 Stars
256
2 Stars
173
1 Star
278
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Posted by: JABES
from TX
Expertise:Expert
Verified Purchase:Yes
They are not a perfect fit to my ears. Wont be able to excersice with them at all.
I would recommend this to a friend!
Features
5
Performance
5
Design
1
Value
4
Response from Samsung USBy Social Commerce, September 12, 2024
Hi Jabes, thank you for your feedback on your Samsung Galaxy Buds3. We completely understand how valuable your earbuds are to you for a range of activities including your workouts. We have provided a link to an article to help you with the ideal placement, and recommend performing a fit test with your earbuds connected to the Samsung Wearables App. We have lastly, shared a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519
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Written by a customer while visiting Samsung US
Posted by: Terry
Expertise:Expert
Verified Purchase:Yes
100% great product . Compliments my new S24 perfectly
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Back to the drawing board
on September 11, 2024
Posted by: Dan Dan
from Ohio
Samsung really missed the mark with this one. The sound is unimpressive. They don't stay in place causing the sound quality to be severely diminished. One of the buds stopped charging and the only option care gave me was to travel to another state to have an expert look at them. The new touch controls are a huge win for Samsung however the over all poor experience so far eclipses any win that the touch controls put up.
Features
2
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, September 12, 2024
Hi Dan Dan, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3. We understand how frustrating it is to have a new device that is not operating as intended or expected. We understand how valuable your time is and not wanting to travel great distances to have get assistance in troubleshooting this experience. We also have partnerships with UBreakIFix locations to help service our product line. We have also provided a link to an article about the battery of your earbuds to help you with additional information. Lastly, we have provided a link to the Samsung Support Team if you are more interested in a mail-in option for service. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
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Samsung Community
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Facebook
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UBreakIFix
https://www.ubreakifix.com/
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Kevin S
from New Orleans, LA
Verified Purchase:Yes
Love the Samsung Buds 3s. I had the Buds 2, but never liked the in-ear feel, so when I saw these, I jumped on a chance to trade up to the newer version. The Buds 3 are an open-type earbud, a lot like the old AirPods. They are easy to put in and for an earbud, I think they sound great. I've only had them for a week or two but I have not had a problem with them falling out of my ears while on a walk. I have not used them for a phone call yet, but I have no doubt they will perform well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Al S
Verified Purchase:Yes
I just got this, I love them. They fit good and use,them daily.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Samsung User
Verified Purchase:Yes
Waste of money. Fell out of ears repeatedly and this model has no eartips.
Response from Samsung USBy Social Commerce, September 13, 2024
Hi there, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3. We completely understand how important the ideal and secure fit of your earbuds is to your continued usage and enjoyment. We have provided a link to an article to help you with the fit and recommend doing a fit test with your earbuds connected to the Samsung Wearables App. We have lastly shared a link to the Samsung Support Team if you continue to experience this frustration with the fit of your earbuds, or have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Sophie
from Minneapolis, MN
Expertise:Intermediate
Verified Purchase:Yes
I wanted an open-ear fit and these seemed like the best on the market. I really do like the fit, usually I don’t notice them in my ears. In-ear earbuds usually fall out of my ears or don’t even fit at all, but these fit perfectly. The sound and the bass is really great considering there’s no seal from a rubber insert. Obviously no noise cancelling, but that makes them perfect for quick listening or when I’m on the go and need to hear my surroundings. The battery life is wonderful- I think I listened to music for around 6-hours straight and they were still going strong. Maybe my only complaint is that the blade controls just feel weird. The required pinching of the blade for pausing usually shifts the position of the entire piece, so I have to readjust them afterwards. I’m not a fan of pinch controls. My review may be different after owning them for longer, so I do hope I have the option to edit this later…. I’m also curious to see if the plastic “mesh” that separates the speaker from your ear gets clogged overtime and how easy it would be to clean it.
I would recommend this to a friend!
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Water proof
on September 12, 2024
Posted by: Rooster
from St. Louis, MO
Expertise:Beginner
I purchased mine about a month ago, my 3 year old put them in a half drunken bottle of Gatorade, well more that 14 hours of searching before and after work. They are rated for 1 meter underwater for 30 minutes and I know for sure now they are rated at least 14 hours submerged in Gatorade, thankfully.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US