Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.8 out of 5
3.8
(2,025 Reviews)
Open Ratings Snapshot
Rating breakdown 2,025 reviews
5 Stars
1,036
4 Stars
325
3 Stars
242
2 Stars
158
1 Star
264
50%of customers recommend this product. 
(
332 out of 666
)
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Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
2 out of 5
2
These would not stay in my ears
on September 13, 2024
Posted by: Michaer
from Portland, OR
Expertise:Intermediate
Verified Purchase:Yes
These sound good but really don't fit in my ears in most positions for any amount of time. They didn't work for the gym, but also didn't work while walking the dog or around my house doing chores with my head upright.
I returned them for the pro version, which fits fine around the house at least.
Response from Samsung USBy Social Commerce, September 16, 2024
Hi there Michear, we appreciate your feedback on your Samsung Galaxy Buds3. We know the fit of your earbuds is a crucial factor to your enjoyment and usage for a range of activities. We have provided a link to an article that highlights the optimal placement of the earbuds for an ideal fit. We also recommend performing a fit test with your earbuds connected to the Samsung Wearables App with your earbuds at any time you experience this frustration. We have lastly shared a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice little ear buds
on September 13, 2024
Posted by: Sherry
from Ohio
Expertise:Intermediate
Verified Purchase:Yes
Like way better then bean, but if you have a smaller ear canal will be kinda hard to keep in ear, I have push them in alittle after a while gets kinda uncomfortable, wish I got the pros. But, sounds great.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Not fit ear exactly
on September 14, 2024
Posted by: Galaxy Buddy
Verified Purchase:Yes
Falling out very easy from ear.Exactly for home work not for outside may lost easily.
Response from Samsung USBy Social Commerce, September 17, 2024
Hey Galaxy Buddy, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3. We understand how important the fit of your earbuds are to you every day, and we have some great resources to help you with the fit. We have provided a link to an article to highlight the ideal placement, and recommend performing a fit test while connected to the Samsung Wearables App. We have also provided a link to the Samsung Support Team if you have additional questions or continue to experience any frustrations with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Just ok
on September 15, 2024
Posted by: Chris J
from Maryland
Expertise:Expert
Verified Purchase:Yes
I should have waited for the Pro's to be ready. These are fine they just fall out too easily.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
2 out of 5
2
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, September 17, 2024
Hi there Chris J, thank you for your feedback on your Samsung Galaxy Buds3. We completely understand how important the fit of your earbuds are to you every day. We have provided a link to an article to help you troubleshoot the ideal placement for a secure fit of your earbuds. We also recommend doing a fit test with your earbudsin and connected to the Samsung Wearables App. Lastly, we have shared a link to the Samsung Support Team to offer additional assistance if this matter continues or you haev any additional questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
great upgrade from buds pro 1
on September 15, 2024
Posted by: Justin
from alamogordo NM
Expertise:Intermediate
My buds pro 1s started to have battery issues and the deal to trade them in for these was way too good. The audio quality is leagues above my previous buds. The ambient sound is vastly improved but fans are still a bit of an issue. the comfort is far better as well i can see myself wearing these for a 5+ hour flight with no ear fatigue. The free case is a bit cheap. I think these are a great buy with the trade in and the sale.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
4.5 🌟
on September 15, 2024
Posted by: Jay Farmer
Verified Purchase:Yes
These fit great in your ear. Sound quality 4.5 stars
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Poor Fit
on September 15, 2024
Posted by: John
from NC
Expertise:Intermediate
I like the buds but they will not stay in my ear so.I rarely use them. I can't find answers ear tip so really a waste of.money for me.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
1 out of 5
1
Value
2 out of 5
2
Response from Samsung USBy Social Commerce, September 18, 2024
Hi there John, thank you for sharing your thoughts about your Samsung Galaxy Buds3 with us. We understand how important the fit of your earbuds is on a daily basis for a range of activities. We have provided a link to an article to help you with the placement of your earbuds for an ideal fit. We also recommend performing a fit test with your earbuds connected to the Samsung Wearables App. Lastly, we have shared a link to the Samsung Support Team if you continue to experience this matter and would like additional assistance or have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best buds for the money!
on September 16, 2024
Posted by: Jaime
from Exeter, NH
Expertise:Intermediate
Verified Purchase:Yes
Great ear buds for sound quality and comfort. I wear these for working out and meetings and the adjustable ambient sound is great! I really liked how easy it was to trade in my old ones. So easy i just bought a new galaxy 7 watch and trading my 3 in.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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