Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.8
(2,025 Reviews)
Rating breakdown 2,025 reviews
5 Stars
1,036
4 Stars
325
3 Stars
242
2 Stars
158
1 Star
264
50%of customers recommend this product.
(
332 out of
666)
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Posted by: Sophie
from Minneapolis, MN
Expertise:Intermediate
Verified Purchase:Yes
I wanted an open-ear fit and these seemed like the best on the market. I really do like the fit, usually I don’t notice them in my ears. In-ear earbuds usually fall out of my ears or don’t even fit at all, but these fit perfectly. The sound and the bass is really great considering there’s no seal from a rubber insert. Obviously no noise cancelling, but that makes them perfect for quick listening or when I’m on the go and need to hear my surroundings. The battery life is wonderful- I think I listened to music for around 6-hours straight and they were still going strong. Maybe my only complaint is that the blade controls just feel weird. The required pinching of the blade for pausing usually shifts the position of the entire piece, so I have to readjust them afterwards. I’m not a fan of pinch controls. My review may be different after owning them for longer, so I do hope I have the option to edit this later…. I’m also curious to see if the plastic “mesh” that separates the speaker from your ear gets clogged overtime and how easy it would be to clean it.
I would recommend this to a friend!
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Water proof
on September 12, 2024
Posted by: Rooster
from St. Louis, MO
Expertise:Beginner
I purchased mine about a month ago, my 3 year old put them in a half drunken bottle of Gatorade, well more that 14 hours of searching before and after work. They are rated for 1 meter underwater for 30 minutes and I know for sure now they are rated at least 14 hours submerged in Gatorade, thankfully.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Joe C
from Port St Lucie, FL
Expertise:Expert
Verified Purchase:Yes
It's a terrible design and constantly falling off my ears.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
2
Response from Samsung USBy Social Commerce, September 13, 2024
Hi Joe C, thank you for sharing your feedback on your Samsung Galaxy Buds3. We would love to help you troubleshoot the fit of your earbuds and help you have the best experience possible. We have provided a lihnk to an article to help you with the placement of your earbuds. We also recommend performing a fit test with your earbuds connected to the Samsung Wearables App. We have lastly shared a link to the Samsung Support Team if you would like to discuss this experience further. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from New Jersey
Expertise:Intermediate
Verified Purchase:Yes
Buds perform and fit on ear very comfortably thanks
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Thinkvizion23
from Atlanta GA
Expertise:Expert
Verified Purchase:Yes
They are not loud enough reverted back to my Bud Fe better bass better sound indeed
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy Social Commerce, September 16, 2024
Hello Thinkvizion23, thank you for your feedback on your Samsung Galaxy Buds3. We understand how important the volume and audio quality of your earbuds are to you on a daily basis. We have provided a link to an article to help you with the volume of your earbuds. We have also shared a link to the full device manual to help you with the different audio settings to enhance the bass, and another to the Samsung Support Team. These experts can offer additional assistance if this experience continues or answer any questions you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Mr
on September 12, 2024
Posted by: Aristomilo
from New York
Expertise:Beginner
I bought this month ago and am enjoying it so is a good thing
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Expertise:Expert
Verified Purchase:Yes
Terrible fitment, when the earbuds refuse to stay in place it's difficult to critique the sound, do better Samsung
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, September 16, 2024
Hi there John Skevo, thank youf or your feedback on your Samsung Galaxy Buds3. We completely understand that the secure fit of your earbuds is vital to your enjoyment and continued usage of the device. We have provided a link below to an article to help you with the ideal placement for a secure fit, and recommend following up with a fit test conducted in the Samsung Wearables App. Lastly, we have provided a link to the Samsung Support Team to offer additional assistance if these resources do not help you resolve this matter. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Finally the style of earbud I've been waiting for.
on September 13, 2024
Posted by: Brent
from UT
Expertise:Intermediate
Verified Purchase:Yes
These are comfortable and a great alternative to the IEM style which don't fit or work for some people. Great battery life on both the earbuds and case and the Samsung Wear controls are easy to change and learn. These are what I've been waiting for Samsung to make, and now that they're here they do not disappoint.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US