Customer reviews from Samsung US
Samsung - Galaxy Book5 PRO 360 16" Touch Screen Laptop - Intel Core Ultra 7 with 32GB Memory - 1TB SSD - Gray
Average customer rating
4.7
(349 Reviews)
Rating breakdown 349 reviews
5 Stars
291
4 Stars
36
3 Stars
12
2 Stars
6
1 Star
4
89%of customers recommend this product.
(
93 out of
104)
Customer Reviews for Samsung - Galaxy Book5 PRO 360 16" Touch Screen Laptop - Intel Core Ultra 7 with 32GB Memory - 1TB SSD - Gray
Customer Rating
4
Overall Good but could be better.
on February 4, 2026
Posted by: CalvinC
Expertise:Intermediate
Overall im happy wiht this device. There are some build quality defects but nothing that stopping the computer from working. I use this for schoola nd so lighter gaming. it handles Forza Horizon 5 every will even on high graphics. The OLED screen wiht native 120hrz is amazing fro just about anything. I do wish i could option this with the 32 gigs of ram but so far I haven't needed more than 16. Havign the option to flip the screen into tablet mode is nice to have. I do wish the Spen it came wiht was bluetooth. The pen is just kinda usless and the magnets to hold it arnt the strongest so it gets lost regularly. I got mine on sale but for that price I would have expected the build quality to be better. But what this thing packs inside makes up for most of it. After writting this is see that they now offer 32gigs of ram for the por 360. kinda annoyed at that, dont see why couldn't offer that from the beggining.
Features
4
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Posted by: Kechush
from Wilmington, DE
Expertise:Expert
Verified Purchase:Yes
This is my 2nd Galaxy Book. I picked this one due to its light weight, long battery, and awesome screen.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Boston, MA
Expertise:Intermediate
Verified Purchase:Yes
I have only had this for two weeks and I constantly get errors in my web browser stating that it is low on memory. It just doesn't make sense.
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Great future in the world
on January 29, 2026
Posted by: Artistry Hub
from Pakistan
Ambitious Samsung Galaxy book 5 pro 360 look like beautiful and very powerful.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
(click to see the video)
Written by a customer while visiting Samsung US
Posted by: Ted D
from Hartland, MI
Expertise:Intermediate
Verified Purchase:Yes
Awesome dual purpose laptop. Haven't used much of the tablet features yet. The only downside is that it doesn't run games too well. Battery life is great. Slim and light weight with a large, beautiful screen.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Taylor
Verified Purchase:Yes
Love this Laptop, So thin, sleek & still learning, Love Copilot & The Graphics are amazing!
Written by a customer while visiting Samsung US
Posted by: Whiskey Tango
Verified Purchase:Yes
THIS is the most amazing laptop ive ever used, i will confess im a luddite when it comes to technology but this device has made me feel as if im par w/ Elon Musk!
Written by a customer while visiting Samsung US
Posted by: bigbburrows
from Chicago IL
Expertise:Intermediate
Verified Purchase:Yes
Laptop good but very surprised to see that it doesn't support facial recognition and the finger print is not working well either after reseting it a few times it still fails a lot ofm the time
Features
4
Written by a customer while visiting Samsung US