Customer reviews from Samsung US
Samsung - Galaxy Book5 PRO 360 16" Touch Screen Laptop - Intel Core Ultra 7 with 32GB Memory - 1TB SSD - Gray
Average customer rating
4.7
(349 Reviews)
Rating breakdown 349 reviews
5 Stars
291
4 Stars
36
3 Stars
12
2 Stars
6
1 Star
4
89%of customers recommend this product.
(
93 out of
104)
Customer Reviews for Samsung - Galaxy Book5 PRO 360 16" Touch Screen Laptop - Intel Core Ultra 7 with 32GB Memory - 1TB SSD - Gray
Customer Rating
5
My amazing Samsung Laptop
on September 8, 2026
Posted by: Reddawg2007
[This review was collected as part of a promotion.] I’m really impressed with the Samsung Galaxy Book5 Pro 360. The 16" touchscreen is beautiful, bright, and responsive, and the 2-in-1 design makes it really convenient to use as either a laptop or tablet. Everything feels fast and smooth, and having 1TB of storage gives me plenty of room for my files, photos, and programs.
The build quality feels premium without being overly bulky, and the display is definitely one of my favorite features. It’s great for everyday use, streaming, work, and multitasking. I also love how versatile it is when switching between laptop and tablet mode.
Overall, this is an excellent laptop if you want something powerful, stylish, and versatile. Definitely happy with my purchase!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful Performance Stunning Display,and premium
on September 7, 2026
Posted by: Babas509
[This review was collected as part of a promotion.] I chose the Samsung Galaxy Book5 Pro because I wanted a powerful laptop that is also lightweight, stylish, and easy to carry. After using it, I’m very impressed with the overall performance and premium design.
The display is one of my favorite features. It looks sharp, bright, and beautiful, making everything from working and studying to watching movies much more enjoyable. The laptop also feels fast and responsive when multitasking between different apps.
I really like how slim and lightweight the Galaxy Book5 Pro is without feeling cheap or fragile. The keyboard is comfortable, the build quality feels premium, and the battery life makes it convenient for working on the go.
Another big advantage for me is how well it works with other Samsung devices. The Samsung ecosystem makes it easier to connect and move between my devices, which saves time.
Overall, I’m very happy with my choice. The Galaxy Book5 Pro offers a great combination of performance, portability, beautiful display, and premium design. I would definitely recommend it to students, professionals, and anyone looking for a reliable everyday laptop.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best premium 2 in 1 Laptop Galaxy Book5 360
on September 7, 2026
Posted by: GalaxyBookfan
[This review was collected as part of a promotion.] I needed to replace my previous laptop and I wanted a premium, advanced 2 in 1, 16 inch convertablecc laptop that would offer the special magic only the Samsung Galaxy Book5 Pro 360 offers in the tech market today. Premium build, advance AMOLED display, a wonderful keyboard with Number Pad with a superb Windows Gesture Touch Pad, with built in AI and Windows 11 with Intel Core Ultra 7 and Intel ARC graphics configured with a full set modern ports.
Specifications alone cannot express just how beautifully this laptop is designed and delivered in final form. Solid in the feel, connected with Samsung Galaxy apps and services which provides a rich and rewarding experience from smartphone to tablet to smart monitor transisitions with ease. This is the best laptop I have ever experienced, that literally brings a smile to face. There is magic in the creation of the Samsung Galaxy Book5 Pro 360. I see comments all the time that there is no perfect PC Laptop. Well, I think I have found that in the Galaxy Book5 Pro 360. Pefection is strong would to use, but in my case with the Galaxy Book5 Pr 360 it is right term to use. Please give my great appreciation and thanks to the Samsung Galaxy Book team for the best 16 inch 2 in 1 Convertable laptop on the planet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far, love this laptop
on September 7, 2026
Posted by: WonderWoman
[This review was collected as part of a promotion.] I chose the Pro5 360 after reading a lot of reviews. I did my research on reasons some reviewers said the screen cracks and ways to mitigate it and I've been happy with it so far about 6 months. The screen size, clarity, processor speed, I'm glad I went with Samsung over MS Surface. Plus I got my Samsung ecosystem going on. Yes, definitely recommend. Just don't treat it as a toughbook! Don't slam it closed while it's hot, don't drop your bag off your shoulder on the floor as you walk in home. Don't lift it from corners vigorously. or open it from one corner without care. It's worth it to me to be careful handling it and have the features this laptop does.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my computer
on August 22, 2026
Posted by: KlhoePooh
[This review was collected as part of a promotion.] So happy that I chose this laptop. The best laptop I have ever purchased thus far. The features and everything about is great and I love the fact that I can turn it into a tablet and it came with a pen. Yessssss, thank you Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it! Samsung all the way!
on August 22, 2026
Posted by: SuperSings4U
[This review was collected as part of a promotion.] I chose Samsung because I trust that they will always give me what I need when it comes to devices and perks.
I work from home and this laptop allows me to do so without fail! It's also used for streaming movies, music and so much more!!
I will always choose a Samsung over every other brand!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great, love it!
on August 17, 2026
Posted by: XTrack
[This review was collected as part of a promotion.] I chose this system because of it's configuration which have capabilities to handle multiple tasks at a time. I love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the screen size and volume controls
on August 17, 2026
Posted by: Summerbeze
[This review was collected as part of a promotion.] This was a need buy for my studies, I choose to do this review because everyone should really look into using this it works like a dream.
Value
5
Written by a customer while visiting Samsung US