Customer reviews from Samsung US
Samsung - Galaxy Book5 PRO 360 16" Touch Screen Laptop - Intel Core Ultra 7 with 32GB Memory - 1TB SSD - Gray
Average customer rating
4.7
(349 Reviews)
Rating breakdown 349 reviews
5 Stars
291
4 Stars
36
3 Stars
12
2 Stars
6
1 Star
4
89%of customers recommend this product.
(
93 out of
104)
Customer Reviews for Samsung - Galaxy Book5 PRO 360 16" Touch Screen Laptop - Intel Core Ultra 7 with 32GB Memory - 1TB SSD - Gray
Customer Rating
5
Product review
on October 16, 2024
Posted by: Saveyshopper013
[This review was collected as part of a promotion.] The galaxy ai functions very effectively and is a joy to have the privilege of using.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome
on October 15, 2024
Posted by: Maxs
I love it,it's the best yet.I swear!!!!!!!!!!!..........
Written by a customer while visiting Samsung US
Customer Rating
5
Pretty and Sleek
on October 11, 2024
Posted by: Kelli
from Corpus Christi, TX
Expertise:Intermediate
Recently got it this week. The design is very sleek and thin, comparable to my 24 ultra in a phone case, that is how thin it is! The screen is durable and is not flexible. The rotation from laptop to tablet is very smooth. I enjoy the ability to split windows smoothly. The pen does not insert but it has a spot on the outside that it sticks to by a magnet. Operationally, I have no issues with lag. Connectivity works great. Screen quality is beautiful. The camera quality is as expected of a laptop, and looks good in a well lit room. I use a 8k webcam anyways so it doesn't really matter to me, but if you were to use it be in a brighter room or turn up your laptop brightness. Charging is usb c and very fast, battery life is about 9-10 hours. No issues with overheating while working on multiple things at once. It has not felt hot whether in laptop mode or tablet mode
the cooling system has been up to par. Honestly, you get what you pay for with this one. Very versatile. It also has fingerprint scanner on it! I have been enjoying this laptop for my schoolwork as well as comically large tablet gaming. Treat your laptop with care, otherwise you should search for cases and sleeves prior to purchase. 🫶🏽
the cooling system has been up to par. Honestly, you get what you pay for with this one. Very versatile. It also has fingerprint scanner on it! I have been enjoying this laptop for my schoolwork as well as comically large tablet gaming. Treat your laptop with care, otherwise you should search for cases and sleeves prior to purchase. 🫶🏽
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Screen wobbles and flexes.
on October 11, 2024
Posted by: Horace
Screen looks like it wobbles and flexes. Not safe looking?
Response from Samsung USBy Social Commerce, October 14, 2024
Hello Horace, thank you for your feedback on your Samsung Galaxy Book5 Pro 360. We understand wanting to feel confident in the durability and security of your device. We have provided a link to the Samsung Support Team if you would like to ensure your device is operating as intended. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on September 27, 2024
Posted by: Arthur
from Accra, Ghana
Love the design and it is a Samsung, so it would be wonderful to use. Would love to use it for video editing and animation in uni.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US