Customer reviews from Samsung US
Samsung - Galaxy Book5 PRO 360 16" Touch Screen Laptop - Intel Core Ultra 7 with 32GB Memory - 1TB SSD - Gray
Average customer rating
4.8
(328 Reviews)
Rating breakdown 328 reviews
5 Stars
274
4 Stars
36
3 Stars
11
2 Stars
4
1 Star
3
90%of customers recommend this product.
(
93 out of
103)
Customer Reviews for Samsung - Galaxy Book5 PRO 360 16" Touch Screen Laptop - Intel Core Ultra 7 with 32GB Memory - 1TB SSD - Gray
Customer Rating
5
This is the best laptop I ever tried
on May 21, 2026
Posted by: ariatator
[This review was collected as part of a promotion.] It has great AI features and the flexibility is just a cherry on top. I love that the stylus works with my phone and my phone's stylus works with the Book. And windows paired with Samsung features is on another level. Gaming, app development, 36 tabs open on Opera Air and the device barely lags at all. Highly customizable which i love so paired with Windhawk you get your dream computer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Link to windows
on May 21, 2026
Posted by: Nazeer
[This review was collected as part of a promotion.] Its great to have samsung in my daily life it's make my work easy to manage 😌
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Link to windows
on May 21, 2026
Posted by: Nazeer
[This review was collected as part of a promotion.] Its great to have samsung in my daily life it's make my work easy to manage 😌
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Device, amazing autonomy
on May 21, 2026
Posted by: Anthony504
[This review was collected as part of a promotion.] I'm loving Galaxy Book5 pro 360, great device, amazing battery and I love the seamless between galaxy ecosystem is, with my phone, my tablets and everything, is not perfect(usually windows 11 issues) but definitely i'm loving
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Lightweight Laptop with Good Productivity Features
on May 25, 2026
Posted by: 11spatel11
[This review was collected as part of a promotion.] I’ve been using the Galaxy Book5 Pro 360 for work, meetings, media, and everyday productivity, and overall it has been a good experience. The display is bright, sharp, and excellent for watching content or multitasking. The lightweight design also makes it easy to carry while traveling or commuting.
The 2-in-1 flexibility is useful when switching between laptop and tablet mode, and the touchscreen works smoothly. Integration with other Samsung devices has been convenient, especially for file sharing and continuity features.
I’ve also explored some Galaxy AI features, which can be helpful for productivity and quick tasks. That said, battery life and performance may vary depending on heavier workloads, and the laptop may not be ideal for very demanding gaming or intensive editing. Overall, it feels like a premium productivity-focused device.
The 2-in-1 flexibility is useful when switching between laptop and tablet mode, and the touchscreen works smoothly. Integration with other Samsung devices has been convenient, especially for file sharing and continuity features.
I’ve also explored some Galaxy AI features, which can be helpful for productivity and quick tasks. That said, battery life and performance may vary depending on heavier workloads, and the laptop may not be ideal for very demanding gaming or intensive editing. Overall, it feels like a premium productivity-focused device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Galaxy product
on May 25, 2026
Posted by: ZaidJafet
[This review was collected as part of a promotion.] I love Galaxy products this computer has great specs and features, I can connect my Galaxy phone and used in the computer and many other features.
The Galaxy AI on this device is not the exception of been a great system, they keep upgrading to make it more better and easier to use.
The Galaxy AI on this device is not the exception of been a great system, they keep upgrading to make it more better and easier to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
All great except the mouse pad since day one.
on May 25, 2026
Posted by: MightyIT
[This review was collected as part of a promotion.] Dropped my 6 year old samung 360 on its charger while plugged in and broke the charging connection.
It worked wonderfully.
This one came with windows 11.
Love AI and wish it would merge with my galaxy phone. I have that one tuned into all I need from it, so far.
Copilot likes to occupy more real-estate on desktop than necessary even in Outlook.
It's as fast as my old one.
Lighter
Can draw better when folded wish the pen would stay in the unit like the galaxy phones.
I'm happy except for having to pop the mouse pad repetitively.
It worked wonderfully.
This one came with windows 11.
Love AI and wish it would merge with my galaxy phone. I have that one tuned into all I need from it, so far.
Copilot likes to occupy more real-estate on desktop than necessary even in Outlook.
It's as fast as my old one.
Lighter
Can draw better when folded wish the pen would stay in the unit like the galaxy phones.
I'm happy except for having to pop the mouse pad repetitively.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Product has great features
on May 27, 2026
Posted by: BestBuyer
[This review was collected as part of a promotion.] The Galaxy AI feature allows so much simplicity in my daily work.
Value
4
Written by a customer while visiting Samsung US