Customer reviews from Samsung US
Samsung - Galaxy Book5 PRO 360 16" Touch Screen Laptop - Intel Core Ultra 7 with 32GB Memory - 1TB SSD - Gray
Average customer rating
4.7
(349 Reviews)
Rating breakdown 349 reviews
5 Stars
291
4 Stars
36
3 Stars
12
2 Stars
6
1 Star
4
89%of customers recommend this product.
(
93 out of
104)
Customer Reviews for Samsung - Galaxy Book5 PRO 360 16" Touch Screen Laptop - Intel Core Ultra 7 with 32GB Memory - 1TB SSD - Gray
Customer Rating
5
Absolutely love it
on January 31, 2025
Posted by: Randy93
The Samsung Galaxy Book 5 Pro 360 is an excellent choice for those seeking a versatile and powerful 2-in-1 laptop. Its combination of sleek design, strong performance, and long battery life makes it a standout option in the market. While the AI features might not be groundbreaking, the overall package is impressive and well worth the investment.
Response from Samsung USBy R&R Team, February 6, 2025
Salutations Randy93,
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Book5 Pro 360. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please feel free to contact Samsung Support if you would like to share additional feedback with us or if you would like any further assistance. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Book5 Pro 360. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please feel free to contact Samsung Support if you would like to share additional feedback with us or if you would like any further assistance. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Posted by: Tornike mamasakhlisi
from Linden NJ
Expertise:Intermediate
Verified Purchase:Yes
It is truly the best. You can buy it quickly and easily.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 6, 2025
Greetings Tornike,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Book5 Pro 360. Your feedback is appreciated as we strive to be innovative while improving the design and functionality of our products. Our goal is for our customers to feel like they are having the most amazing experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you would like to share any other feedback with us regarding your purchase or if you would like any further assistance, let us know by contacting Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Book5 Pro 360. Your feedback is appreciated as we strive to be innovative while improving the design and functionality of our products. Our goal is for our customers to feel like they are having the most amazing experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you would like to share any other feedback with us regarding your purchase or if you would like any further assistance, let us know by contacting Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
4
Gret Laptop it you have other Samsung devices
on January 29, 2025
Posted by: Brett
from Maryland
Expertise:Intermediate
Verified Purchase:Yes
A great addition to my Samsung collection. It is fast and easy to use, lightweight, and has a great screen. Only reason I gave it a 4 star is because I wish it had the Intel Core Ultra 9 processor in it
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Kevin
from Las Vegas, NV
Expertise:Intermediate
Verified Purchase:Yes
I've had my Galaxy Book5 Pro 360 for about a month. While I'm not getting the "all day battery" that was advertised, I am getting much more battery life than I was getting with my Book2. I love the massive amount of memory and speed of this laptop. It is perfect for what I need it for.
I would recommend this to a friend!
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Trade in z fold 3 5g
on January 17, 2025
Posted by: Adam pham
I want laptop so I can make music and I gonna the best one u got
Written by a customer while visiting Samsung US
Posted by: Ishani
Verified Purchase:Yes
I really enjoy this laptop and it fulfills all of my needs as a student. I can browse the internet and use applications without any hassle. It also runs creative applications beautifully as someone who does digital art for fun.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Andy
from Evansville Indiana
Expertise:Expert
Verified Purchase:Yes
Its very fast and efficient. I have had 2 other 360 and this one has been far the best.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great display
on January 10, 2025
Posted by: JohnnySamsung
from Cleveland, OH
Expertise:Intermediate
I received the product about a week ago. I am impressed with the overall quality of the product. My absolute favorite thing is the display. This display blows me away. It is crystal clear, and the color is unbelievable.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US