Customer reviews from Samsung US
Samsung - Galaxy Book5 PRO 360 16" Touch Screen Laptop - Intel Core Ultra 7 with 32GB Memory - 1TB SSD - Gray
Average customer rating
4.8 out of 5
4.8
(328 Reviews)
Open Ratings Snapshot
Rating breakdown 328 reviews
5 Stars
274
4 Stars
36
3 Stars
11
2 Stars
4
1 Star
3
90%of customers recommend this product. 
(
93 out of 103
)
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Customer Reviews for Samsung - Galaxy Book5 PRO 360 16" Touch Screen Laptop - Intel Core Ultra 7 with 32GB Memory - 1TB SSD - Gray
Customer Rating
5 out of 5
5
Great device love it
on December 5, 2025
Posted by: Samsung1
[This review was collected as part of a promotion.] Is the best co.puter I ever had do not regret one bit getting it and working on it, is fast great reliable hardware amd beautiful.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great computer
on December 6, 2025
Posted by: Suppermommy03
[This review was collected as part of a promotion.] I am a professional photographer and I use my computer a lot for editing. The AI portion of this computer is very helpful in my editing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's a pretty good working phone
on December 6, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I use my phone for gaming and more I love how my phone looks and how it works is great! I hope I can win this and I will love to see more of your products and the way they look.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy book 5 360 pro
on December 11, 2025
Posted by: Anonymous
from Victoria texas
Expertise:Beginner
Verified Purchase:Yes
Screen is amazing! Love this versatile device... 1st laptop purchase ever, needed one for work and this book does it all
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
According to expectations
on December 23, 2025
Posted by: K Cisneros
from CDMX, Mexico
Verified Purchase:Yes
Everything has been working as expected so far and its a beautiful laptop, hope my experience stays positive
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
top pc 2 in 1
on December 31, 2025
Posted by: DannyG
Verified Purchase:Yes
sharp, light, precise and powerful. need a better solution for not losing the pen
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great
on January 19, 2026
Posted by: Rich
from Maryland
Expertise:Intermediate
Verified Purchase:Yes
This is a fantastic laptop. I had the Pro 4 360 and bought an additional Pro 5 360. I love being part of the Samsung eco-universe, with all devices connected. I think I like it better than the 4. The touchscreen is great; I love the huge touchpad!!!. I wish Samsung 360 came with either more RAM or an upgradeable RAM, but it doesn't.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great!!
on January 23, 2026
Posted by: Anonymous
from California, CA
Verified Purchase:Yes
Amazing laptop. As usual coming form samsung. Grate product
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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