Customer reviews from Samsung US
Samsung - Galaxy Book5 PRO 360 16" Touch Screen Laptop - Intel Core Ultra 7 with 32GB Memory - 1TB SSD - Gray
Average customer rating
4.8
(328 Reviews)
Rating breakdown 328 reviews
5 Stars
274
4 Stars
36
3 Stars
11
2 Stars
4
1 Star
3
90%of customers recommend this product.
(
93 out of
103)
Customer Reviews for Samsung - Galaxy Book5 PRO 360 16" Touch Screen Laptop - Intel Core Ultra 7 with 32GB Memory - 1TB SSD - Gray
Posted by: Mindy
from Harlingen TX
Expertise:Intermediate
Verified Purchase:Yes
Love the layout and the way the machine runs. I also love that it can be used as a tablet but I have not mastered that part yet LOL. The only thing I can say I do not care for is that it forces you to use edge for your browser but I will survive.
All the features are as described and even better interface.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Preview
on August 6, 2025
Posted by: Ilovebolarinwa
from Nigeria
Expertise:Expert
I love the preview and I am looking forward to a purchase ☺️
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent device, except for some aspects
on August 6, 2025
Posted by: metroplex2077
[This review was collected as part of a promotion.] First, I will talk about what I love about this device.
I love that this device is really fluent, really fast, and do not make a lot of fan noices. I also love how it connects through other galaxy device through multo control and second screen, and lets not forget the camera and storage share, they are really good when it comes to use 2 or more galaxy devices. Additionally, I really like it's AI features suche as Copilot and Galaxy AI. I love select by AI because I can look up something with just doing a circle.
Now, lets talk about the things I did not like about this device.
I do not like how this device's camera has such a bad quality when it comes to videocall. I know that may be the reason it has camera share with compatible galaxy devices, but I really would like the camera sensor of the Galaxy s24 Ultra on the Galaxy book 5 Pro 360, as I paid a handful of money for this device, the least it should have is a really good camera. Another thing that I didn't like was that it only has just 16 GBs of RAM, considering this is a premium laptop, it should have a minimum of 36gb of RAM. Other things that I don't find bad, but need improvement are the choices, like choosing between two types of configurations, 14in and 16 in laptops, and the types of color we have to choose.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
The best in its class
on August 7, 2025
Posted by: ElvisfromJacksonHeights82
[This review was collected as part of a promotion.] The new Galaxy AI features for the millions of pictures of my wife that I have to edit into beautiful masterpieces, because I'm her personal photographer is great and easy to use.
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Brownsville, TX
Verified Purchase:Yes
Great product... We're extremely happy with our new laptop.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is over it's time
on August 8, 2025
Posted by: Stevoblodro
[This review was collected as part of a promotion.] Super great beautiful sleek look and speed and performance are top notch cannot go wrong . Smooth feel and screens bright .. light weight body and great battery life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone has great features
on August 10, 2025
Posted by: Skinny
[This review was collected as part of a promotion.] Galaxy AI is something that everyone should get and use
Value
5
Written by a customer while visiting Samsung US
Posted by: Joyceraw
from Lawrenceville, GA
Expertise:Intermediate
Verified Purchase:Yes
I absolutely love my new Galaxy Book5 Pro 360. I upgraded from the Galaxy Book Pro 360 15 inch. This is really an upgrade. The look and feel is premium. The speed and performance is second to none. It is money well spent.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US