Hey,
Thank you for finding the time out of your day to share your experience with using your Samsung Galaxy Book5 Pro 360. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your PC won't boot up properly and Windows is not functioning, there are a few things you can try to resolve the issue. Start off by trying to boot into Safe Mode. If successful, you can identify and remove or fix the problem preventing you from booting normally, like uninstalling a new driver or program that's causing the issue. You can also try restoring your PC to an earlier time when it worked better. And if all else fails, you can reset your PC back to out-of-the-box status (although you can keep your documents and files). Please take a moment to review, "Samsung PC turns on, but doesn't start or boot into Windows" to help resolve what you've described to be experiencing with your Galaxy Book5 Pro 360. Let us know if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung PC turns on, but doesn't start or boot into Windows
https://www.samsung.com/us/support/troubleshoot/TSG10003194/
Galaxy Book5 Pro 360
https://www.samsung.com/us/computing/galaxy-books/galaxy-book5-pro-360/