Customer reviews from Samsung US
Samsung - Galaxy Book5 PRO 360 16" Touch Screen Laptop - Intel Core Ultra 7 with 32GB Memory - 1TB SSD - Gray
Average customer rating
4.8
(328 Reviews)
Rating breakdown 328 reviews
5 Stars
274
4 Stars
36
3 Stars
11
2 Stars
4
1 Star
3
90%of customers recommend this product.
(
93 out of
103)
Customer Reviews for Samsung - Galaxy Book5 PRO 360 16" Touch Screen Laptop - Intel Core Ultra 7 with 32GB Memory - 1TB SSD - Gray
Posted by: Danny B
Verified Purchase:Yes
The ram is a little for an 'AI' laptop seems to only 27 tokens. Track pad hangs after being on for several days and requires restart. Can't determine where that memory leak is. Not a bad laptop but I was expecting something more AI capable.
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Arkansas
Expertise:Expert
Verified Purchase:Yes
I love it! Its a great computer. No problems setting it up.
Features
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Raleigh NC
Expertise:Expert
Verified Purchase:Yes
Overall, I did like the Galaxy Book 5 Pro. My only disappointment was the size of the trackpad, which is huge. It could have been made smaller, which would have made the keyboard and keypad finger sized.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
a galaxy Ai adventure
on May 31, 2025
Posted by: ohmissknowitall
[This review was collected as part of a promotion.] galaxy AI 8s phenomenal youll love the easy navigation portablelightweight on the go notebook
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product is amazing
on June 2, 2025
Posted by: Alimyagar96
[This review was collected as part of a promotion.] I can use it for lot of this music ,personal stuff specifically or School for my daughter
Value
5
Written by a customer while visiting Samsung US
Posted by: Kevin
from United States
Expertise:Intermediate
Verified Purchase:Yes
Very happy with the performance of the laptop so far. I got this work and it's been great. Love the screen size and the speed. The only complaint I have, and it's a small one, is that I wish the touchpad was centered instead of being to the left. Aside from that it's been perfect for me so far
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Jourdan
from New Orleans
Expertise:Intermediate
Verified Purchase:Yes
Love the versatility of my Samsung Book5! It's lightweight and easy to bring with me anywhere.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Great One Two!
on June 11, 2025
Posted by: smokeyz357
[This review was collected as part of a promotion.] The best overall laptop, very fast start up easy to move around the laptop. It has everything you would want in a laptop!
Value
5
Written by a customer while visiting Samsung US