Customer reviews from Samsung US
Samsung - Galaxy Book5 PRO 360 16" Touch Screen Laptop - Intel Core Ultra 7 with 32GB Memory - 1TB SSD - Gray
Average customer rating
4.7
(349 Reviews)
Rating breakdown 349 reviews
5 Stars
291
4 Stars
36
3 Stars
12
2 Stars
6
1 Star
4
89%of customers recommend this product.
(
93 out of
104)
Customer Reviews for Samsung - Galaxy Book5 PRO 360 16" Touch Screen Laptop - Intel Core Ultra 7 with 32GB Memory - 1TB SSD - Gray
Customer Rating
5
Top notch in the business
on July 7, 2025
Posted by: Prezidan
[This review was collected as part of a promotion.] This product has been a phenomenal deal. I've tried it and I would recommend it to others. Thanks for blessing us with this system.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Students will love
on July 5, 2025
Posted by: Studentsheaven
[This review was collected as part of a promotion.] It compact and very productive for everyone and students love the lightness of the whole thing
Value
5
Written by a customer while visiting Samsung US
Posted by: Jesse C
from Land O Lakes Fl
Expertise:Intermediate
Verified Purchase:Yes
This was a good upgrade I had a galaxy book 2 360 and a S9 Ultra Tablet so I decide to combine the 2 and upgrade to this computer. So far I am happy with my purchase no issue that I’ve encountered.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Most modern style 😎 and forward advance technolog
on June 30, 2025
Posted by: Olimac27
[This review was collected as part of a promotion.] The IA on samsung it's amazing 👏 🤩 can I use for multiple works and they due for me and my work more easy-to-use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Book5 pro 360
on June 30, 2025
Posted by: Love2Samsung
[This review was collected as part of a promotion.] Using my Samsung device with Galaxy AI has completely changed how I interact with my phone every day. The Galaxy AI features are smart, intuitive, and incredibly helpful—especially for multitasking and productivity. I use it for work, entertainment, and even learning new skills.
Galaxy AI helps me summarize documents, translate in real-time, and edit photos and videos with ease. The voice assistant is more accurate than ever and truly feels personalized. Whether I'm streaming shows, gaming, or just browsing, the performance is smooth and lightning-fast.
One of the features I love most is how Galaxy AI helps me stay organized—suggesting responses, summarizing notes, and even drafting messages. It feels like having a personal assistant right in my pocket.
Value
5
Written by a customer while visiting Samsung US
Posted by: samantha
Expertise:Intermediate
Verified Purchase:Yes
Love the laptop, battery is a bit quick on dying but trackpad is the main issue
I would recommend this to a friend!
Features
5
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best laptop I've owned
on June 28, 2025
Posted by: MGreeny
[This review was collected as part of a promotion.] I bought this because my daughter and I needed a new laptop. She is home schooled and we loved the fact that it was touch screen and could be turned into a tablet. My daughter is also a gamer so she uses it for her gaming. The screen is incredible. Beautiful picture. I love the way the keys feel. I know some people dont like the bigger track pad but I personally like it. Also its very fast. Im able to open tabs or do different things without any lag. Also I love that my phone, buds, and watch are all connected together. The Samsung Ecosystem is the best! I highly recommend anyone needed a new laptop to check this one out!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful machine with great features
on June 27, 2025
Posted by: Chysolovely
[This review was collected as part of a promotion.] Galaxy AI is incredibly powerful for getting any job done right!
Value
5
Written by a customer while visiting Samsung US