Customer reviews from Samsung US
Samsung - Galaxy Book5 PRO 360 16" Touch Screen Laptop - Intel Core Ultra 7 with 32GB Memory - 1TB SSD - Gray
Average customer rating
4.7
(349 Reviews)
Rating breakdown 349 reviews
5 Stars
291
4 Stars
36
3 Stars
12
2 Stars
6
1 Star
4
89%of customers recommend this product.
(
93 out of
104)
Customer Reviews for Samsung - Galaxy Book5 PRO 360 16" Touch Screen Laptop - Intel Core Ultra 7 with 32GB Memory - 1TB SSD - Gray
Customer Rating
4
The best in its class
on August 7, 2025
Posted by: ElvisfromJacksonHeights82
[This review was collected as part of a promotion.] The new Galaxy AI features for the millions of pictures of my wife that I have to edit into beautiful masterpieces, because I'm her personal photographer is great and easy to use.
Value
4
Written by a customer while visiting Samsung US
Posted by: Jaytee
Verified Purchase:Yes
The screen on this laptop is fantastic. If I had one complaint it would be that the touchpad is too large . It interferes with typing and is too far away from the keyboard
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Amin
Expertise:Expert
Verified Purchase:Yes
We need an update for Google Live Translate, like the S25 Ultra. I need to translate the whole screen.
I would recommend this to a friend!
Features
3
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent device, except for some aspects
on August 6, 2025
Posted by: metroplex2077
[This review was collected as part of a promotion.] First, I will talk about what I love about this device.
I love that this device is really fluent, really fast, and do not make a lot of fan noices. I also love how it connects through other galaxy device through multo control and second screen, and lets not forget the camera and storage share, they are really good when it comes to use 2 or more galaxy devices. Additionally, I really like it's AI features suche as Copilot and Galaxy AI. I love select by AI because I can look up something with just doing a circle.
Now, lets talk about the things I did not like about this device.
I do not like how this device's camera has such a bad quality when it comes to videocall. I know that may be the reason it has camera share with compatible galaxy devices, but I really would like the camera sensor of the Galaxy s24 Ultra on the Galaxy book 5 Pro 360, as I paid a handful of money for this device, the least it should have is a really good camera. Another thing that I didn't like was that it only has just 16 GBs of RAM, considering this is a premium laptop, it should have a minimum of 36gb of RAM. Other things that I don't find bad, but need improvement are the choices, like choosing between two types of configurations, 14in and 16 in laptops, and the types of color we have to choose.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Preview
on August 6, 2025
Posted by: Ilovebolarinwa
from Nigeria
Expertise:Expert
I love the preview and I am looking forward to a purchase ☺️
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Muy buen dispositivo para poder trabajar y jugar
on August 5, 2025
Posted by: Nikkito20
[This review was collected as part of a promotion.] Uso el dispositivo para stremear en Twitch y tik tok
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love the sleepless of the screen
on August 4, 2025
Posted by: KingMee
[This review was collected as part of a promotion.] I personally used this labtop to stream movies and TV shows. The picture is great, the sound quality is awesome, along with the HD enhancements which are to die for.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on August 4, 2025
Posted by: Gmpbug1989
[This review was collected as part of a promotion.] I love this new galaxy product. It works wonders. I love it!
Value
5
Written by a customer while visiting Samsung US