Customer reviews from Samsung US
Samsung - Galaxy Book5 PRO 360 16" Touch Screen Laptop - Intel Core Ultra 7 with 32GB Memory - 1TB SSD - Gray
Average customer rating
4.8
(328 Reviews)
Rating breakdown 328 reviews
5 Stars
274
4 Stars
36
3 Stars
11
2 Stars
4
1 Star
3
90%of customers recommend this product.
(
93 out of
103)
Customer Reviews for Samsung - Galaxy Book5 PRO 360 16" Touch Screen Laptop - Intel Core Ultra 7 with 32GB Memory - 1TB SSD - Gray
Customer Rating
5
Great Laptop
on March 29, 2025
Posted by: Lola45
[This review was collected as part of a promotion.] Best laptop I ever had. I had this 4 months now. It never failed me yet. It's high speed and quality is amazing.
Value
5
Written by a customer while visiting Samsung US
Posted by: Patrick O
from NY
Expertise:Intermediate
Verified Purchase:Yes
I love the product. Any time I have money purchase more. Is very expensive though
Written by a customer while visiting Samsung US
Customer Rating
5
RAM and SSD is awesome!
on June 9, 2025
Posted by: ShaneDog43
Just the RAM and A whole TB of memory alone is worth this much money!
Written by a customer while visiting Samsung US
Posted by: Cnjs
from Miami
Expertise:Expert
Verified Purchase:Yes
Love it works for me. This Laptop is very nice light weight and great performance
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
I love this device.
From Laptop to tablet. Backlit keyboard, S-Pen, 1-TB Storage, Windows 11, Lightweight, Slim, Loooong Lasting Battery. A.I. Integrated. I mean, need I say more?
Cause I will...
Cause I will...
USB-C Charging, Easily connects with other Samsung devices with Quick Share for large files. And don't get me started with the "Multi-Control" option.
Turn that on with your devices nearby, and instantly have an extended desktop where you can click and drag from any screen (via tablet, laptop or phone) without any lag.
Thank you Samsung.
Written by a customer while visiting Samsung US
Customer Rating
4
My Secret Weapon for Coursework: Galaxy AI
on September 15, 2025
Posted by: GalaxyScholar
[This review was collected as part of a promotion.] Ever since I started using my new Samsung device with Galaxy AI, my approach to university coursework has completely changed. I used to spend hours on tedious tasks like organizing notes, summarizing long articles, and drafting emails. Now, AI automation handles so much of the heavy lifting for me. It’s like having a personal teaching assistant in my pocket.
The AI-powered features make assignments a breeze. I can quickly get concise summaries of complex readings, which saves a ton of time during exam season. The seamless integration with my workflow helps me stay organized and on top of deadlines. This technology has truly been a game-changer for my academic life, freeing me up to focus on learning rather than just managing my workload.
Value
4
Written by a customer while visiting Samsung US
Posted by: Ultra watch best
from miami florida
Expertise:Intermediate
Verified Purchase:Yes
Amazing laptop but PLEASE ADD TO THE other side a CHARGING PORT, where a person can charge right or left as some counters have outlets to the right or left and very uncomfortable to charge while in use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jenifer
from Jacksonville FL
Expertise:Expert
Verified Purchase:Yes
So far I love it. Super fast! It has a large track pad and holds a good charge.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US