Customer reviews from Samsung US
Samsung - Galaxy Book5 PRO 360 16" Touch Screen Laptop - Intel Core Ultra 7 with 32GB Memory - 1TB SSD - Gray
Average customer rating
4.7 out of 5
4.7
(349 Reviews)
Open Ratings Snapshot
Rating breakdown 349 reviews
5 Stars
291
4 Stars
36
3 Stars
12
2 Stars
6
1 Star
4
89%of customers recommend this product. 
(
93 out of 104
)
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Customer Reviews for Samsung - Galaxy Book5 PRO 360 16" Touch Screen Laptop - Intel Core Ultra 7 with 32GB Memory - 1TB SSD - Gray
Customer Rating
4 out of 5
4
​My Secret Weapon for Coursework: Galaxy AI
on September 15, 2025
Posted by: GalaxyScholar
[This review was collected as part of a promotion.] ​Ever since I started using my new Samsung device with Galaxy AI, my approach to university coursework has completely changed. I used to spend hours on tedious tasks like organizing notes, summarizing long articles, and drafting emails. Now, AI automation handles so much of the heavy lifting for me. It’s like having a personal teaching assistant in my pocket.
​The AI-powered features make assignments a breeze. I can quickly get concise summaries of complex readings, which saves a ton of time during exam season. The seamless integration with my workflow helps me stay organized and on top of deadlines. This technology has truly been a game-changer for my academic life, freeing me up to focus on learning rather than just managing my workload.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my laptop!
on September 15, 2025
Posted by: GalaxyLover
[This review was collected as part of a promotion.] I use my computer for work! It is fast and reliable! The battery lasts for a long time! The Galaxy AI is particularly useful when navigating new ideas!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung is the best in the laptop market
on September 15, 2025
Posted by: AndroBo95
[This review was collected as part of a promotion.] I am very satisfied with Samsung Technology, especially when you have everything in one ecosystem, it is very convenient, I have a Samsung TV, an Ultra watch, a 24 Ultra phone and now I have purchased a Galaxy Book 5 Pro 360, I am satisfied with your gadgets, keep it up
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features
on September 15, 2025
Posted by: Alexx99
[This review was collected as part of a promotion.] I'm in love with this computer because the size it's perfect and the features are very helpful at the time of doing the work.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this one!
on September 15, 2025
Posted by: RC1993
[This review was collected as part of a promotion.] I bought my first Samsung computer this past year and I am so thankful I did! It's light, sleek, great screen size and quality, and I love the keyboard. I haven't had any issues with it and the touch screen is a plus. It has actually made it so difficult to go back to a regular laptop or MacBook product. It also has Galaxy AI installed, which has been a huge game changer for editing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Book 5 Pro 360 is a workhorse
on September 15, 2025
Posted by: RDubBayBay
[This review was collected as part of a promotion.] Book 5 Pro 360 is a really fast laptop. Tablet when you want it to be, Laptop when you need it to be. Processing speeds are so fast and the s pen makes navigating the screen enjoyable. I definitely would recommend this over a tablet if productivity and media consumption is your thing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good pc overall
on September 15, 2025
Posted by: Nona151999
[This review was collected as part of a promotion.] It has great items. My only concern is that the screen is too thin that it can be damage very easy.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great laptop, everything I expected and more.
on September 15, 2025
Posted by: CeeDee
from Greensboro, NC
Expertise:Expert
Verified Purchase:Yes
Great Laptop, great screen resolution and speedy response. This laptop is handling all of my graphics applications with little to no latency; many activities are faster than my Macbook Pro M4 Pro with 18GB Ram. I am surprised at how well it has performed.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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