Customer reviews from Samsung US
Samsung - Galaxy Book5 PRO 360 16" Touch Screen Laptop - Intel Core Ultra 7 with 32GB Memory - 1TB SSD - Gray
Average customer rating
4.7
(349 Reviews)
Rating breakdown 349 reviews
5 Stars
291
4 Stars
36
3 Stars
12
2 Stars
6
1 Star
4
89%of customers recommend this product.
(
93 out of
104)
Customer Reviews for Samsung - Galaxy Book5 PRO 360 16" Touch Screen Laptop - Intel Core Ultra 7 with 32GB Memory - 1TB SSD - Gray
Posted by: Laura
from Salt Lake City
Expertise:Intermediate
Verified Purchase:Yes
Love my Book 5 Pro 360! I now have all Samsung Electronics and Love the seamless technologie, especially CoPilot!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is a good product and is wonderful
on October 9, 2025
Posted by: Cloudberry
[This review was collected as part of a promotion.] I would use this device for school, work, and so on I think it is a good to have this.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great laptop
on October 6, 2025
Posted by: Birddog
[This review was collected as part of a promotion.] My laptop has Galaxy AI and is great. I use it for games and to catch up on news and social media. It is sleek and fast. I love it.
Value
5
Written by a customer while visiting Samsung US
Posted by: GRT520
Verified Purchase:Yes
I haven't used many of the new features. However, in the past, I've networked my PC's to make datat transfer/sharing easier. I've run into relentless problems trying to do this with this laptop when it keeps asking to enter credentials to join other PC's. Other PC's also are asking for credentials. I've never had this problem in the past. I finally found 3 commands entered from the power shell which solved the problem of the Pro 360 asking for credentials.
Overall, so far, I'm quite happy with the speed and performance of this machine.
Written by a customer while visiting Samsung US
Posted by: Dom M
from Florida
Expertise:Intermediate
Verified Purchase:Yes
I've been buying Samsung products for years and they always deliver. Great product and a great price
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
laptop of my dream lol
on September 30, 2025
Posted by: oh hoon
from USA
Expertise:Intermediate
I bought this for school. Really enjoy doing anything here literally, glad it has a pen too so that i can study there before exams and most importantly, draw! I still haven't drawn on here yet even tho i bought in jan 25 lmao. But still best laptop i have ever seen in this life lol. Btw are the browsers protected from viruses and stuff or do i need anti virus cuz it's a windows laptop? Does samsung provide anything like macs?
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
It has been the easiest one to navigate through!
on September 27, 2025
Posted by: 1hotmama70
[This review was collected as part of a promotion.] I have not used the Galaxy AI on my Galaxy Book5 Pro 360 yet! I haven't had the need to!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything I needed and more
on September 25, 2025
Posted by: Daddy1st
[This review was collected as part of a promotion.] I had the pleasure of tinkering with the book5. This is the most idea computer for my needs. When I say amazing simply everything and nothing it can't do. I would love this as a gift. #husbandinneedofupgrade
Value
5
Written by a customer while visiting Samsung US