Customer reviews from Samsung US
Samsung - Galaxy Book5 PRO 360 16" Touch Screen Laptop - Intel Core Ultra 7 with 32GB Memory - 1TB SSD - Gray
Average customer rating
4.7
(349 Reviews)
Rating breakdown 349 reviews
5 Stars
291
4 Stars
36
3 Stars
12
2 Stars
6
1 Star
4
89%of customers recommend this product.
(
93 out of
104)
Customer Reviews for Samsung - Galaxy Book5 PRO 360 16" Touch Screen Laptop - Intel Core Ultra 7 with 32GB Memory - 1TB SSD - Gray
Customer Rating
5
Great Computer! Versatile
on October 14, 2025
Posted by: G2Money
[This review was collected as part of a promotion.] I use my laptop for Graduate School and it has helped me so much! Because it is a computer and tablet combo, it makes completing assignments and taking notes fantastic. I haven't used all the features of Galaxy AI but it has helped me with developing my professional language and creating practice tests!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful screen great battery life and slim
on October 14, 2025
Posted by: Ozzy7455
[This review was collected as part of a promotion.] There's a lot of great things to say about this laptop including much of the integration working with my Samsung phone including anything from messages to AI that makes the device fantastic.
Add the newer ram that makes it snappy and very quick with programs that we use along with the beautiful 16-in 3K display the touch screen is exceptionally tactile and while the keyboard is a little further away because of the new bigger mouse pad the mouse pad is actually quite excellent. On top of that we have a Galaxy book 2 360 from the past that one was only 13.3 or 14 in but the difference in screen isn't the only big benefit having the number pad is a huge boon. It's absolutely fantastic. It boots up fast it runs quiet when you give it just a little bit of a gap between being flat on a surface then it runs nice and cool seriously the display on it is unbelievable. It's seriously competes with my 32-in Samsung OLED gaming monitor that I have. We got an awesome price on the device and let's hope it last 3 to 4 years like my last one. Also side note Samsung had that laptop at my door within a day and a half That's just crazy fast. Productive wise couldn't ask for a better PC we didn't get one for gaming as it's more for work and school and I don't think we could have picked a better device. When it comes down to it Samsung just doesn't cut corners
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Versatile, speedy and wonderful WFH device
on October 14, 2025
Posted by: Samsungfan
[This review was collected as part of a promotion.] I recently upgraded from my 10 year old Lenovo yoga (gave it to my 4th grader) to this wonderful samsung book, when they say Pro, samsung is not joking, it's really fast and the Galaxy AI is just wonderful. Wife asked to use it for few days and see if she likes it and now she wants another one for herself..lol. the screen is big enough to watch shows on this screen itself plus split it to perform work on 2 images.keyboard and mouse tracker is very neat as well. The power button placement is nice.
In short a device I will recommend to everyone
In short a device I will recommend to everyone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on October 11, 2025
Posted by: Cashqueen
[This review was collected as part of a promotion.] Great features with excellent AI. Very fast and the features are amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S21 ultra 5G
on October 10, 2025
Posted by: Gingersnap
[This review was collected as part of a promotion.] I absolutely love this phone, the screen is large, the edges are smooth and the speed is the best I've had. Not to mention the camera is one of the best cameras on any phone today the pixel quality is extremely impressive. And my most favorite quality is using the Galaxy AI it builds a personal relationship with you get to know you. The answers are precise and educated while also expanding into qualities that resemble yourself.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great for Students
on October 10, 2025
Posted by: PonyoIsCool
[This review was collected as part of a promotion.] I love this laptop. It is super sleek and light, so it never feels like a chore to take it with me to class. I also love the folding feature to take notes. It works better than my writing tablet, so I completely switched over. Now all I need is this laptop.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Speedy and Satisfying
on October 10, 2025
Posted by: Kitsune
[This review was collected as part of a promotion.] The Samsung Galaxy book 5 is highly intuitive--and the Galaxy AI is incredibly quick. It's a purchase I'm glad to have made, and I'm even considering keeping the original book 2 instead of trading it in!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Business owner
on October 10, 2025
Posted by: Atsolutionspro
[This review was collected as part of a promotion.] I need this power with AI this would take my company to the next level
Value
5
Written by a customer while visiting Samsung US