Customer reviews from Samsung US
Samsung - Galaxy Book5 PRO 360 16" Touch Screen Laptop - Intel Core Ultra 7 with 32GB Memory - 1TB SSD - Gray
Average customer rating
4.7
(349 Reviews)
Rating breakdown 349 reviews
5 Stars
291
4 Stars
36
3 Stars
12
2 Stars
6
1 Star
4
89%of customers recommend this product.
(
93 out of
104)
Customer Reviews for Samsung - Galaxy Book5 PRO 360 16" Touch Screen Laptop - Intel Core Ultra 7 with 32GB Memory - 1TB SSD - Gray
Customer Rating
5
amazing display,and performance
on October 28, 2025
Posted by: Yusuke the one
Absolutely magnificent design with the crispiest graphics I have ever seen. Samsung, you are the goat. Let these haters know who the best is.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Paradice Binata
Verified Purchase:Yes
I recently purchased the Samsung Galaxy Book5 Pro 360 (16", Intel® Core™ Ultra 7, 1TB, Gray), and I couldn’t be more pleased! The performance is lightning-fast, the display is stunning, and the 360° flexibility fits perfectly with my on-the-go lifestyle. The sleek gray finish adds a touch of elegance, and the generous 1TB storage gives me all the space I need for work and creativity. Thank you, Samsung, for delivering a device that truly blends power, style, and versatility. This laptop has exceeded my expectations!
Written by a customer while visiting Samsung US
Customer Rating
5
For Galaxy
on October 27, 2025
Posted by: Sridhar
from India
Expertise:Expert
Ultimate performance 👏 amazing display 👏 power processor , storage is good and samsung dex is awesome 😍
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Book4 360 Pro" from 2025
on October 23, 2025
Posted by: Ryanblk2000
[This review was collected as part of a promotion.] Samsung Book4 360 Pro" from 2025 exist, as this appears to be a misnomer, there are reviews available for both the 2024 Galaxy Book4 Pro 360 and the 2025 Galaxy Book5 Pro 360. Both are premium 2-in-1 laptops highly praised for their exceptional displays and long battery life and efficiency cup processing power
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Jacksonville FL
Expertise:Intermediate
Verified Purchase:Yes
Love my new Galaxy and all of the features. Still learning them, but it is really helping me with my education.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: John
from Mobile, AL
Verified Purchase:Yes
The performance and graphics are excellent as is its user-friendliness.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
Power in your hands, sleek, and unstoppable.
on October 14, 2025
Posted by: Orange03CRUSH
[This review was collected as part of a promotion.] The Samsung Galaxy Book5 Pro 360 is an impressive all-rounder for university, work, and casual gaming. Its 16" Dynamic AMOLED 2X display is vibrant and smooth at 120 Hz, making writing papers, designing presentations, or streaming a pleasure. The 360° hinge and included S Pen make note-taking and sketching natural, and the slim build feels premium without sacrificing portability.
Battery life is excellent — enough for a full day of classes or meetings — and fast charging gets you back up quickly. Performance from the Intel Core Ultra chip is fast for multitasking, with the integrated Arc graphics handling light to moderate gaming smoothly. AAA games work, but you’ll need to lower settings just a smidgen.
Galaxy AI integration adds a real productivity boost. Tools like Chat Assist, Live Translate, and Transcript Assist save time during study sessions or work calls, while Circle to Search and Generative Edit make research and content creation easier. Combined with Samsung’s ecosystem and seamless phone connectivity, the experience feels unified and intelligent.
The keyboard could use deeper travel, and heavy creative workloads may push the limits of the integrated GPU, but for most users, this laptop strikes a near-perfect balance.
Overall, the Galaxy Book5 Pro 360 delivers premium design, long battery life, and practical AI features — a versatile, stylish choice for students, professionals, and everyday creativity.
Value
5
Written by a customer while visiting Samsung US
Posted by: Travis
from Portland Oregon
Expertise:Expert
Verified Purchase:Yes
Perfect laptop! Needed a new laptop for school and this does not disappoint! No issues at all, and if there are, Samsung care is available.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US