Customer reviews from Samsung US
Samsung - Galaxy Book5 PRO 360 16" Touch Screen Laptop - Intel Core Ultra 7 with 32GB Memory - 1TB SSD - Gray
Average customer rating
4.7
(349 Reviews)
Rating breakdown 349 reviews
5 Stars
291
4 Stars
36
3 Stars
12
2 Stars
6
1 Star
4
89%of customers recommend this product.
(
93 out of
104)
Customer Reviews for Samsung - Galaxy Book5 PRO 360 16" Touch Screen Laptop - Intel Core Ultra 7 with 32GB Memory - 1TB SSD - Gray
Customer Rating
5
This product has been great since I first got it!
on December 3, 2025
Posted by: Paper3605
[This review was collected as part of a promotion.] I like how fast the processor is and the refresh rate makes the screen look amazing to watch movies and shows on it.Another great feature is the Galaxy AI helps alot qhen you need to know something, and Gemini aswell. Over the Book5 Pro 360 is a great computer that I will use for a while.
Value
5
Written by a customer while visiting Samsung US
Posted by: Luminita
from GA
Expertise:Intermediate
Verified Purchase:Yes
I recently started using the Galaxy Book5, and so far it’s exceeded my expectations. From multitasking to everyday work and casual use, it handles everything smoothly. The 15.6″ Full HD screen is bright and easy on the eyes — ideal for work,streaming or browsing. I highly recommend it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Stephen
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Amazing tablet packed with features. I have only 1 complaint. Thr. Battery only charges to 89% i turn it off and use the included charger and nothing. Other than that I would still recommend.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Christina
from California
Expertise:Expert
Verified Purchase:Yes
🌟🌟🌟🌟🌟
I am absolutely thrilled with my purchase! The Galaxy Book5 Pro 360 16" is an outstanding machine.
The laptop's performance is truly exceptional—the Intel® Core™ Ultra 7 handles everything I throw at it with incredible speed and responsiveness. Multitasking is seamless, and the large 1Tb storage provides plenty of room for all my files.
Beyond the power, the design is stunningly beautiful. The gray finish is sleek and professional, and the 360-degree hinge adds amazing versatility.
This has been a choice I absolutely do not regret. A fantastic combination of high performance and elegant design!
I am absolutely thrilled with my purchase! The Galaxy Book5 Pro 360 16" is an outstanding machine.
The laptop's performance is truly exceptional—the Intel® Core™ Ultra 7 handles everything I throw at it with incredible speed and responsiveness. Multitasking is seamless, and the large 1Tb storage provides plenty of room for all my files.
Beyond the power, the design is stunningly beautiful. The gray finish is sleek and professional, and the 360-degree hinge adds amazing versatility.
This has been a choice I absolutely do not regret. A fantastic combination of high performance and elegant design!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: John D
from Philadelphia PA
Expertise:Intermediate
Verified Purchase:Yes
This laptop is perfect for people looking for a device that can handle multiple tasks simultaneously. The speed is incredible. The screen display is beautiful. It converts to a tablet so easily. The pen is great for doing creative design. My grandson can't keep his hands off it. And it's a Samsung! So happy with my purchase.
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on November 20, 2025
Posted by: Muffin89
[This review was collected as part of a promotion.] I love how resourceful galaxy Ai is and how this computer is so easy to learn and use. I also l I very how fast streaming games, movies, and videos are.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Georgia
Expertise:Intermediate
Verified Purchase:Yes
Very fast and powerful, it turns on very fast. Run the games very well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Eddie D
from California
Expertise:Intermediate
Verified Purchase:Yes
I have owned tablets and laptops of varying screen sizes and I found the 16' to be perfect. The versatility of the Book5 Pro 360 is impressive. You want a laptop? No problem, you got one. You want a tablet? No problem. Just flip the screen all the way over and you got one. The screen is bright and very clear. The body of the device itself is tough and sturdy. Definitely an absolute great buy! Love it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US