Customer reviews from Samsung US
Samsung - Galaxy Book5 PRO 360 16" Touch Screen Laptop - Intel Core Ultra 7 with 32GB Memory - 1TB SSD - Gray
Average customer rating
4.8
(328 Reviews)
Rating breakdown 328 reviews
5 Stars
274
4 Stars
36
3 Stars
11
2 Stars
4
1 Star
3
90%of customers recommend this product.
(
93 out of
103)
Customer Reviews for Samsung - Galaxy Book5 PRO 360 16" Touch Screen Laptop - Intel Core Ultra 7 with 32GB Memory - 1TB SSD - Gray
Customer Rating
5
Power in your hands, sleek, and unstoppable.
on October 14, 2025
Posted by: Orange03CRUSH
[This review was collected as part of a promotion.] The Samsung Galaxy Book5 Pro 360 is an impressive all-rounder for university, work, and casual gaming. Its 16" Dynamic AMOLED 2X display is vibrant and smooth at 120 Hz, making writing papers, designing presentations, or streaming a pleasure. The 360° hinge and included S Pen make note-taking and sketching natural, and the slim build feels premium without sacrificing portability.
Battery life is excellent — enough for a full day of classes or meetings — and fast charging gets you back up quickly. Performance from the Intel Core Ultra chip is fast for multitasking, with the integrated Arc graphics handling light to moderate gaming smoothly. AAA games work, but you’ll need to lower settings just a smidgen.
Galaxy AI integration adds a real productivity boost. Tools like Chat Assist, Live Translate, and Transcript Assist save time during study sessions or work calls, while Circle to Search and Generative Edit make research and content creation easier. Combined with Samsung’s ecosystem and seamless phone connectivity, the experience feels unified and intelligent.
The keyboard could use deeper travel, and heavy creative workloads may push the limits of the integrated GPU, but for most users, this laptop strikes a near-perfect balance.
Overall, the Galaxy Book5 Pro 360 delivers premium design, long battery life, and practical AI features — a versatile, stylish choice for students, professionals, and everyday creativity.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
amazing display,and performance
on October 28, 2025
Posted by: Yusuke the one
Absolutely magnificent design with the crispiest graphics I have ever seen. Samsung, you are the goat. Let these haters know who the best is.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest Product for Editing
on November 10, 2025
Posted by: Leli2929
[This review was collected as part of a promotion.] I have used galaxy AI it's a great feature to use when making content videos.
It's one of the greatest and best laptops that I have purchased. I been learning new ways to create content videos and also editing videos for content creating.
Value
5
Written by a customer while visiting Samsung US
Posted by: Eddie D
from California
Expertise:Intermediate
Verified Purchase:Yes
I have owned tablets and laptops of varying screen sizes and I found the 16' to be perfect. The versatility of the Book5 Pro 360 is impressive. You want a laptop? No problem, you got one. You want a tablet? No problem. Just flip the screen all the way over and you got one. The screen is bright and very clear. The body of the device itself is tough and sturdy. Definitely an absolute great buy! Love it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: John D
from Philadelphia PA
Expertise:Intermediate
Verified Purchase:Yes
This laptop is perfect for people looking for a device that can handle multiple tasks simultaneously. The speed is incredible. The screen display is beautiful. It converts to a tablet so easily. The pen is great for doing creative design. My grandson can't keep his hands off it. And it's a Samsung! So happy with my purchase.
Written by a customer while visiting Samsung US
Customer Rating
5
This product has been great since I first got it!
on December 3, 2025
Posted by: Paper3605
[This review was collected as part of a promotion.] I like how fast the processor is and the refresh rate makes the screen look amazing to watch movies and shows on it.Another great feature is the Galaxy AI helps alot qhen you need to know something, and Gemini aswell. Over the Book5 Pro 360 is a great computer that I will use for a while.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Laptop
on December 5, 2025
Posted by: Ew911111
[This review was collected as part of a promotion.] I just replaced my Lenovo laptop with this galaxy book 5 pro 360 and the speed and the features are just a lot faster and a lot nicer. The screen on this laptop is nothing but vibrant and clear.
Value
5
Written by a customer while visiting Samsung US
Posted by: Sibu
from Florida
Expertise:Intermediate
Verified Purchase:Yes
This laptop is a very good investment. It's like a phone in a laptop but better.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US