Customer reviews from Samsung US
Samsung - Galaxy Book5 PRO 360 16" Touch Screen Laptop - Intel Core Ultra 7 with 32GB Memory - 1TB SSD - Gray
Average customer rating
4.8
(328 Reviews)
Rating breakdown 328 reviews
5 Stars
274
4 Stars
36
3 Stars
11
2 Stars
4
1 Star
3
90%of customers recommend this product.
(
93 out of
103)
Customer Reviews for Samsung - Galaxy Book5 PRO 360 16" Touch Screen Laptop - Intel Core Ultra 7 with 32GB Memory - 1TB SSD - Gray
Posted by: Amin
Expertise:Expert
Verified Purchase:Yes
We need an update for Google Live Translate, like the S25 Ultra. I need to translate the whole screen.
I would recommend this to a friend!
Features
3
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Solid system
on August 16, 2025
Posted by: Zatarans
[This review was collected as part of a promotion.] Best Galaxy AI out there! If this one was to break i am buying the same thing again
Value
4
Written by a customer while visiting Samsung US
Posted by: EK D
from Hollywood, CA
Expertise:Intermediate
Verified Purchase:Yes
Love it. Could not be happier. I especially love the synergy with my Samsung phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Product
on August 20, 2025
Posted by: Silo3605
[This review was collected as part of a promotion.] Galaxy AI definitely made the experience of searching the specs for the Galaxy Book 5 Pro 360 easy to check prior to purchase.
Value
5
Written by a customer while visiting Samsung US
Posted by: GRT520
Verified Purchase:Yes
I haven't used many of the new features. However, in the past, I've networked my PC's to make datat transfer/sharing easier. I've run into relentless problems trying to do this with this laptop when it keeps asking to enter credentials to join other PC's. Other PC's also are asking for credentials. I've never had this problem in the past. I finally found 3 commands entered from the power shell which solved the problem of the Pro 360 asking for credentials.
Overall, so far, I'm quite happy with the speed and performance of this machine.
Written by a customer while visiting Samsung US
Customer Rating
5
Speedy and Satisfying
on October 10, 2025
Posted by: Kitsune
[This review was collected as part of a promotion.] The Samsung Galaxy book 5 is highly intuitive--and the Galaxy AI is incredibly quick. It's a purchase I'm glad to have made, and I'm even considering keeping the original book 2 instead of trading it in!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful screen great battery life and slim
on October 14, 2025
Posted by: Ozzy7455
[This review was collected as part of a promotion.] There's a lot of great things to say about this laptop including much of the integration working with my Samsung phone including anything from messages to AI that makes the device fantastic.
Add the newer ram that makes it snappy and very quick with programs that we use along with the beautiful 16-in 3K display the touch screen is exceptionally tactile and while the keyboard is a little further away because of the new bigger mouse pad the mouse pad is actually quite excellent. On top of that we have a Galaxy book 2 360 from the past that one was only 13.3 or 14 in but the difference in screen isn't the only big benefit having the number pad is a huge boon. It's absolutely fantastic. It boots up fast it runs quiet when you give it just a little bit of a gap between being flat on a surface then it runs nice and cool seriously the display on it is unbelievable. It's seriously competes with my 32-in Samsung OLED gaming monitor that I have. We got an awesome price on the device and let's hope it last 3 to 4 years like my last one. Also side note Samsung had that laptop at my door within a day and a half That's just crazy fast. Productive wise couldn't ask for a better PC we didn't get one for gaming as it's more for work and school and I don't think we could have picked a better device. When it comes down to it Samsung just doesn't cut corners
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Computer! Versatile
on October 14, 2025
Posted by: G2Money
[This review was collected as part of a promotion.] I use my laptop for Graduate School and it has helped me so much! Because it is a computer and tablet combo, it makes completing assignments and taking notes fantastic. I haven't used all the features of Galaxy AI but it has helped me with developing my professional language and creating practice tests!
Value
5
Written by a customer while visiting Samsung US