Customer reviews from https://www.asus.com
ASUS - Dual-Band WiFi 7 AiMesh Extendable Performance Router RT-BE88U - Black
Average customer rating
4.2
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
40
4 Stars
7
3 Stars
3
2 Stars
3
1 Star
6
82%of customers recommend this product.
(
9 out of
11)
Customer Reviews for ASUS - Dual-Band WiFi 7 AiMesh Extendable Performance Router RT-BE88U - Black
Posted by: Anonymous
Frequency of use:Daily
Verified Purchase:Yes
Easy set up - streight forward interface with app-My third ASUS router- Highly recommend this brand
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: Not Disclosed
Verified Purchase:Yes
The process to setup and operate this machinery does not adequately provide the needed information. also, support for this is extremely difficult to use, and they tend to be condescending. A very off-putting experience.
Response from https://www.asus.comBy CLM, June 16, 2026
Dear Valued Customer,
Thank you for your comment.
We do understand your dissatisfaction with the quality of your recent customer service experience and the inconvenience this may have caused if you are experiencing difficulty setting up the router. For helpful tips on how to setup the router, visit our Product Support page and download the User's Manual: https://www.asus.com/us/networking-iot-servers/wifi-routers/asus-gaming-routers/rt-be88u/helpdesk_manual?model2Name=RT-BE88U .
We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do support and stand behind our products, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. If you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for your comment.
We do understand your dissatisfaction with the quality of your recent customer service experience and the inconvenience this may have caused if you are experiencing difficulty setting up the router. For helpful tips on how to setup the router, visit our Product Support page and download the User's Manual: https://www.asus.com/us/networking-iot-servers/wifi-routers/asus-gaming-routers/rt-be88u/helpdesk_manual?model2Name=RT-BE88U .
We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do support and stand behind our products, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. If you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: Ashton
Frequency of use:Daily
Verified Purchase:Yes
No one makes a router that is easier to set up. Performance is outstanding.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: Tom T
Frequency of use:Daily
Verified Purchase:Yes
High end prosumer router - with a Firewalla between this and your ISP it is amazin
Written by a customer while visiting https://www.asus.com
Posted by: Bartviator
Frequency of use:Daily
Verified Purchase:Yes
This is my second asus router. Using older one for mesh connection.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: Alan
Frequency of use:Daily
Verified Purchase:Yes
I was dealing with lags while gaming. With this Asus router I have not experienced any lags.
I would recommend this to a friend!
Response from https://www.asus.comBy CLM, May 19, 2026
Dear Alan,
Thank you for your feedback.
We certainly understand your satisfaction with the router and we are glad that you are experiencing great wireless gaming without lags. Information coming from valuable customers, like you, will continuously help us improve our future product offering and services. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for your feedback.
We certainly understand your satisfaction with the router and we are glad that you are experiencing great wireless gaming without lags. Information coming from valuable customers, like you, will continuously help us improve our future product offering and services. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: pw08096
Frequency of use:Daily
Verified Purchase:Yes
I brought three of these routers. The mesh mostly behaved great. "One router kept dropping". I realized the management tool (APP) on my android might be the issue. I deleted the app, downloaded the new app and installed it. The new app is pretty and blinking, but functionally useless.
Response from https://www.asus.comBy CLM, May 18, 2026
Dear Pw08096,
Thank you for your comment.
We do understand your disappointment with the router and the inconvenience this may have caused if you are experiencing connection drop on one of the units. To resolve the unstable connection, place it in a central location within your home, away from walls and obstructions, keep it elevated off the floor and away from electronic devices that may cause interference. Also, we recommend updating the routers' firmware if it is running with an older version. Firmware is available for download at: https://www.asus.com/networking-iot-servers/wifi-routers/asus-gaming-routers/rt-be88u/helpdesk_bios?model2Name=RT-BE88U.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for your comment.
We do understand your disappointment with the router and the inconvenience this may have caused if you are experiencing connection drop on one of the units. To resolve the unstable connection, place it in a central location within your home, away from walls and obstructions, keep it elevated off the floor and away from electronic devices that may cause interference. Also, we recommend updating the routers' firmware if it is running with an older version. Firmware is available for download at: https://www.asus.com/networking-iot-servers/wifi-routers/asus-gaming-routers/rt-be88u/helpdesk_bios?model2Name=RT-BE88U.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: Gary GS
Frequency of use:Daily
Verified Purchase:Yes
I replaced two routers that were not configured with AIMESH. I used to switch between connections when I wanted to connect to devices connected to one or the other router. It was time to upgrade the routers as they were aging. I bought a pair of RT-BE88U routers and cloned them as an AIMESH pair. I am now enjoying the single wi-fi network with great coverage at both ends of my dwelling and all my devices are accessible from a single connection. Very happy with the performance also.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com