Customer reviews from brother-usa.com
Brother - MFCL2820DWXL Copy/Fax/Print/Scan XL Compact Laser Monochrome All-in-One Printer - Black
Average customer rating
4.2
(183 Reviews)
Rating breakdown 183 reviews
5 Stars
115
4 Stars
26
3 Stars
21
2 Stars
10
1 Star
11
Customer Reviews for Brother - MFCL2820DWXL Copy/Fax/Print/Scan XL Compact Laser Monochrome All-in-One Printer - Black
Customer Rating
1
Black Ink Only
on May 12, 2025
Posted by: Mend
I bought this printer for for a project office not knowing that it only prints black. Now I'm stuck with it!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Very Pleased with purchase
on May 8, 2025
Posted by: Jim B
from Lowell, ma
Well ink jets just cost too much for ink refills. It was time to try something different. Brother Laser, well I'll try it and so far very pleased with the printing, double side, and time will tell if the cost will be different for refill time. We aren't heavy print people but for our home use it been great.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Six month review
on May 8, 2025
Posted by: SP12
This printer was super easy to setup. The black and white print quality meets or exceeds my needs for home use and school projects for children. I’m not really sure how quick it prints as most jobs are done and waiting on me from the time I hit print and walk to the printer. I made it through tax season which is where I encounter the highest volume printing, no issues. I’m hoping that the toner will last several years with low volume infrequent printing.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great all in one
on May 8, 2025
Posted by: Dr Fred
After getting sick of ink jet printers clogging, I bought this. I was prepared to spend more but this printer had great reviews. To install it, you basically turn it on and download an app. This is a great printer and copier. I have not had a single problem. I haven't tried the scan function yet.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Perfect machine for your home office
on May 6, 2025
Posted by: Lenny
from Chicago, IL
I bought this machine to replace my old printer and my old scanner and I am very happy with this printer+scanner+fax combo (MFCL2820DW). It also has a FAX feature, but this is the only feature I am not going to use.
The list of features I like would basically list all of the features of this printer
1. It is small enough to fit on a small stand in the home office
2. I am printing few pages a week and I like it how easy printer/scanner goes into sleep and how fast it wakes up when I am sending few pages to it to print.
3. WiFi feature is great. I can print from any of my desktop or laptop and I do not need ethernet cable.
3.a. I could connect this printer using Ethernet cable, but I do not need to do it
4. Printer does self-diagnostics and notifies me of any problem or if I need to replace its toner or its drum. Notification would be on the screen, in the Brother utility application on my desktop and in email
5. Quality of print and scanned image is great
6. Access to internal area of the printer to change the toner or to fix the paper jam. BTW, I am using printer for a month and there were no paper jam in it
2. I am printing few pages a week and I like it how easy printer/scanner goes into sleep and how fast it wakes up when I am sending few pages to it to print.
3. WiFi feature is great. I can print from any of my desktop or laptop and I do not need ethernet cable.
3.a. I could connect this printer using Ethernet cable, but I do not need to do it
4. Printer does self-diagnostics and notifies me of any problem or if I need to replace its toner or its drum. Notification would be on the screen, in the Brother utility application on my desktop and in email
5. Quality of print and scanned image is great
6. Access to internal area of the printer to change the toner or to fix the paper jam. BTW, I am using printer for a month and there were no paper jam in it
Written by a customer while visiting brother-usa.com
Customer Rating
5
owner
on May 5, 2025
Posted by: Federico
Good printer I used without problem will be recommended to my friend
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great product
on May 5, 2025
Posted by: Home use
I’ve had brother products for years never an issue
Written by a customer while visiting brother-usa.com
Customer Rating
5
My Brother Printer Works Great
on May 2, 2025
Posted by: Vicki
from Washington
I love how the printer and scanner work every time. I'm very happy with this purchase!
Written by a customer while visiting brother-usa.com