Customer reviews from brother-usa.com
Brother - MFCL2820DWXL Copy/Fax/Print/Scan XL Compact Laser Monochrome All-in-One Printer - Black
Average customer rating
4.2
(183 Reviews)
Rating breakdown 183 reviews
5 Stars
115
4 Stars
26
3 Stars
21
2 Stars
10
1 Star
11
Customer Reviews for Brother - MFCL2820DWXL Copy/Fax/Print/Scan XL Compact Laser Monochrome All-in-One Printer - Black
Customer Rating
3
Help
on April 11, 2026
Posted by: Buddy
This is a great printer when it works. But suddenly it stopped scanning and I. Can’t figure out why
Response from brother-usa.comBy Brother, Brother, April 14, 2026
I am sorry to hear about this experience with the Brother MFCL2820DW unit. We'd like the opportunity to help with a resolution. Please contact our team at :
https://www.brother-usa.com/contact-us
https://www.brother-usa.com/contact-us
Written by a customer while visiting brother-usa.com
Customer Rating
3
Mediocre. Cant send scanned documents as pdfs
on April 10, 2026
Posted by: D Perry
from Reno NV
Nice machine but no longer able to send scanned documents to my MacBook as a pdf, a functionality that was available on older models. I really wish that Brother got around to being way more user-friendly with its software.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Had different model before so went with brother
on April 9, 2026
Posted by: Luke
from Texas
This is the second one to own. Easy setup and to use
Written by a customer while visiting brother-usa.com
Customer Rating
5
Fast and easy to use.
on April 8, 2026
Posted by: Gogster2k
from Los Angeles, CA.
This laser printer is fast and easy to use from my pc, laptop, android and iPad.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Laser printer review
on April 8, 2026
Posted by: JRSR
The printer works fine. I only wished it would print a fax conformation page to indicate the fax went through. This is my only issue so far.
Written by a customer while visiting brother-usa.com
Customer Rating
1
This printer makes an excellent paperweight!
on April 7, 2026
Posted by: TomN
from Florida
It doesn't work with any of my PCs. Support is very unsatisfactory. ...no response to my request for software support.
Written by a customer while visiting brother-usa.com
Customer Rating
5
I LOVE MY BROTHER PRINTER! !!
on April 7, 2026
Posted by: Sarah
from Lakewood, CA
Worked perfectly right out of the box. Have not had a single problem. I love my Brother printer!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Happy consumer
on April 5, 2026
Posted by: Clayton
from Honolulu, Hawaii
Copies and prints faster than my older Brother Copier. It's also a little smaller and lighter. Glad that I checked the reviews of others who bought this.
Written by a customer while visiting brother-usa.com