Customer reviews from brother-usa.com
Brother - MFCL2820DWXL Copy/Fax/Print/Scan XL Compact Laser Monochrome All-in-One Printer - Black
Average customer rating
4.2
(183 Reviews)
Rating breakdown 183 reviews
5 Stars
115
4 Stars
26
3 Stars
21
2 Stars
10
1 Star
11
Customer Reviews for Brother - MFCL2820DWXL Copy/Fax/Print/Scan XL Compact Laser Monochrome All-in-One Printer - Black
Customer Rating
5
Fast, Practical, Economical
on April 21, 2026
Posted by: Eric in North Texas
from Dallas Fort Worth area, Texas
Nice upgrade to my older Brother printer. Very fast in copying and printing. Very reasonably priced.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Just wanted a simple printer
on April 21, 2026
Posted by: Bea Betty
from San Rafael
Horrible to pair with MacBook for scanning!!!! Not easy to set up either.
Response from brother-usa.comBy Brother, Brother, April 23, 2026
We are sorry to hear about this inconvenience. If you are still experiencing the issue, please contact our Technical Support team at:
https://www.brother-usa.com/contact-us
https://www.brother-usa.com/contact-us
Written by a customer while visiting brother-usa.com
Customer Rating
5
Love the service
on April 17, 2026
Posted by: Anonymous
Really appreciate having ink without having to worry about running out.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Excellent choice as an air printer
on April 14, 2026
Posted by: Linda H
Excellent priinter and scanner. It works well as an air printer!
Written by a customer while visiting brother-usa.com
Customer Rating
5
mfcl2820dw
on April 13, 2026
Posted by: metal
from tx
brother makes best laser printer had no issues with this printer
Written by a customer while visiting brother-usa.com
Customer Rating
3
Setup Nightmare
on April 13, 2026
Posted by: Scott L
from Illinois
Do like the machine but set up was just a nightmare. Took hours getting things downloaded and finally working. I would avoid this next time.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Excellent Home Office Equipment
on April 12, 2026
Posted by: Jerry
Excellent B&W laser printer, copier & scanner with auto document feeder and useful LCD menu. I chose this one over others such as from HP, Canon, Epson. etc. because of reliability of Brother products, small size and reasonable cost for toner cartridges.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Love it!
on April 11, 2026
Posted by: Anonymous
from Clifton Park NY
I have had numerous Canon laser printers. This was my first Brother monochrome printer. I was a bit hesitant but I am a believer now. I have not had a single issue. Print speed, quality and performance are great.
Written by a customer while visiting brother-usa.com