Customer reviews from brother-usa.com
Brother - MFCL2820DWXL Copy/Fax/Print/Scan XL Compact Laser Monochrome All-in-One Printer - Black
Average customer rating
4.2
(183 Reviews)
Rating breakdown 183 reviews
5 Stars
115
4 Stars
26
3 Stars
21
2 Stars
10
1 Star
11
Customer Reviews for Brother - MFCL2820DWXL Copy/Fax/Print/Scan XL Compact Laser Monochrome All-in-One Printer - Black
Customer Rating
4
Great printer
on May 28, 2025
Posted by: Jules
Easy set-up and quiet. Sample cartridge doesnt print a lot. Have a back up. Cartridge are a bit on the high side.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Decent but has issues with grabbing too much paper
on June 2, 2025
Posted by: Gustavo
This printer has solid reviews, but it likes to take more than one page in between printing sometimes, which ruins its double sided printing sometimes. This printer is new and used new paper too.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Much reduced cost of ink
on February 22, 2026
Posted by: Sara
Very happy with this printer, and the reduced cost of cartridges over inkjet printers
Written by a customer while visiting brother-usa.com
Customer Rating
5
Love it brother (hulk hogan tone)
on March 25, 2026
Posted by: Anonymous
from Martinsville, Va
This is the best printer i have ever had hands down !!!!!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Love the service
on April 17, 2026
Posted by: Anonymous
Really appreciate having ink without having to worry about running out.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Fast, Practical, Economical
on April 21, 2026
Posted by: Eric in North Texas
from Dallas Fort Worth area, Texas
Nice upgrade to my older Brother printer. Very fast in copying and printing. Very reasonably priced.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Brother MFCL2820DW
on April 23, 2026
Posted by: Saunders
So far all is in excellent working order and no complaints.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Won't stay online, don't buy
on June 11, 2026
Posted by: Brother is garbage
This is supposed to be a Wi-Fi printer, but it won't stay connected to my computer or network. Every time I go to use it it's off-line. I click troubleshooting and they want me to register for the 10,000 time. They also want me to install a bunch of their crappy software just to run a stupid printer
Response from brother-usa.comBy Brother, Brother, June 11, 2026
We are sorry to hear that you are experiencing connectivity difficulties with your Brother MFCL2820DW unit. At Brother, customer satisfaction has always been our top priority, and we would welcome the opportunity to assist you.
Please contact our support team for assistance:
www.brother-usa.com/contact-us
Please contact our support team for assistance:
www.brother-usa.com/contact-us
Written by a customer while visiting brother-usa.com