Customer reviews from brother-usa.com
Brother - MFCL2820DWXL Copy/Fax/Print/Scan XL Compact Laser Monochrome All-in-One Printer - Black
Average customer rating
4.2
(183 Reviews)
Rating breakdown 183 reviews
5 Stars
115
4 Stars
26
3 Stars
21
2 Stars
10
1 Star
11
Customer Reviews for Brother - MFCL2820DWXL Copy/Fax/Print/Scan XL Compact Laser Monochrome All-in-One Printer - Black
Customer Rating
5
Brother MFCL2820DW is excellent unit
on February 19, 2025
Posted by: tdpham04
from Houston, TX
Brother MFCL2820DW is excellent unit. Install was easy over WIFI. Unit is working as expected.
Written by a customer while visiting brother-usa.com
Customer Rating
2
Just Okay. Will not crop scanned photos.
on February 18, 2025
Posted by: Rick W
from Michigan
Not a bad unit but not a great one either. No way to crop photos or documents on the scanner. The last one I had allowed it. Major drawback. Prints good though.
Response from brother-usa.comBy Brother Customer Service, February 21, 2025
Thanks for taking the time to review your experience with the MFCL2820DW. We appreciate your feedback. If you still need assistance, we would like to help. Please contact the Brother USA support team at: https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
4
Great printer
on February 16, 2025
Posted by: Linda
from Florida
Love the printer except you need to download an app for the scanner and its a little confusing so I used another app and it works.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Attorney
on February 15, 2025
Posted by: Deirdre
from Columbia, MO
I love the way you can scan extra pages. Set up is extremely easy, especially when related to older models. I highly recommend this printer.
Written by a customer while visiting brother-usa.com
Customer Rating
2
Returned unit
on February 11, 2025
Posted by: Craig
from Colorado
Could not get the software installed. Returned the unit and picked up a 2900. The 2900 works great.
Response from brother-usa.comBy Brother Customer Service, February 12, 2025
Thanks for taking the time to review your experience with the Brother MFCL2820DW. We appreciate your feedback. If you still need assistance, we would like to help. Please contact the Brother USA support team at: https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
4
Good but toner description is not right
on February 8, 2025
Posted by: Deecee125
from Meridian, ID
Good and efficient laser printer. Not happy with the toner cartridge as the quantity of pages stated on the description does not match. I have not used the printer much and I already received a "low toner" message.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Small Footprint
on February 5, 2025
Posted by: JanC
from New Haven CT
I like this printer/copier/fax. It is reliable, and it has a small footprint.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Excellent and compact
on February 2, 2025
Posted by: Voit
from Maine
We networked this printer which works very efficiently from all my devices including our Android phones
Written by a customer while visiting brother-usa.com