Customer reviews from brother-usa.com
Brother - MFCL2820DWXL Copy/Fax/Print/Scan XL Compact Laser Monochrome All-in-One Printer - Black
Average customer rating
4.2
(183 Reviews)
Rating breakdown 183 reviews
5 Stars
115
4 Stars
26
3 Stars
21
2 Stars
10
1 Star
11
Customer Reviews for Brother - MFCL2820DWXL Copy/Fax/Print/Scan XL Compact Laser Monochrome All-in-One Printer - Black
Customer Rating
3
Almost impossible to download driver
on April 8, 2025
Posted by: RMAto
Since drivers don't come on discs any more, it's almost impossible to download them . After 20 hours, I still can't download the drivers necessary to scan to my laptop using the printer itself. Very frustrating!
Response from brother-usa.comBy Brother Customer Service, July 29, 2025
Thanks for taking the time to review your experience with the Brother MFCL2820DW. We appreciate your feedback. I’m sorry to hear that you are having drivers installation issues with the Brother MFCL2820DW. I sincerely apologize for any inconvenience this issue may have caused you. We can help with that. I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link:
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32507050006/workspaceContext/workspace/processedPrint/Answer/179196
If you still have difficulties, please contact Brother Customer Service at:
https://www.brother-usa.com/support/MFCL2820DW
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32507050006/workspaceContext/workspace/processedPrint/Answer/179196
If you still have difficulties, please contact Brother Customer Service at:
https://www.brother-usa.com/support/MFCL2820DW
Written by a customer while visiting brother-usa.com
Customer Rating
4
Prints well, but not fast
on April 6, 2025
Posted by: Bookauthor
from Cary, NC
For my home office, this machine can handle what I need. I wish it was faster. I cannot speak to the scanning operation.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Brother Printer Review.
on April 6, 2025
Posted by: Jason B
from Central Pennsylvania
Excellent printer. Super capabilities for price. Easy to follow setup instructions. Consumer Report recommended. I recommend. Great product. Thank you!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Full featured printer with everything you need.
on April 6, 2025
Posted by: Anonymous
from Hollywood, FL
A great all in one. It does everything I need for my business.
Written by a customer while visiting brother-usa.com
Customer Rating
2
Unpredictable printer. Difficult to use. Poor prin
on April 4, 2025
Posted by: J Munoz
from Houston, Texas
Printer has poor wi-fi connectivity issues. Printer not connecting easily to pc laptop. Also, unpredictable. Numerous print copies will suddenly print!
Response from brother-usa.comBy Brother Customer Service, July 29, 2025
Thanks for taking the time to review your experience with the Brother MFCL2820DW. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother MFCL2820DW. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support/MFCL2820DW
Written by a customer while visiting brother-usa.com
Customer Rating
5
Good 3 in 1 printer
on March 24, 2025
Posted by: WiFi User
Set up was easy and while I haven't had it long, I find it a pleasure to use. I've scanned, made copies and printed (I don't fax). I especially like the option for two sided printing. I'm not a heavy user but the printer software shows that the toner cartridge that came with the printer is still almost full. I'm very happy with this printer so far.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great wireless printer
on March 24, 2025
Posted by: Sue P
from West Virginia
This is a great wireless printer. It's just plug and Play. No problems at all
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great printer
on March 21, 2025
Posted by: Jim W
from Arvada. Co
Would highly recommend. Brother lazer printers are a must have.
Written by a customer while visiting brother-usa.com