Customer reviews from brother-usa.com
Brother - MFCL2820DWXL Copy/Fax/Print/Scan XL Compact Laser Monochrome All-in-One Printer - Black
Average customer rating
4.2
(183 Reviews)
Rating breakdown 183 reviews
5 Stars
115
4 Stars
26
3 Stars
21
2 Stars
10
1 Star
11
Customer Reviews for Brother - MFCL2820DWXL Copy/Fax/Print/Scan XL Compact Laser Monochrome All-in-One Printer - Black
Customer Rating
5
Great all round printer / scanner / copier
on November 13, 2024
Posted by: bpc135798642
from Philadelphia, PA
Excellent all around printer, scanner and copier, and a great price. It’s a huge upgrade over my prior HP, and much more affordable long term with the toner prices.
Everything just worked out of the box - printing from Windows, Chrome and iOS and scanning also. Automatic duplex is amazing- will halve the amount of paper we will use!
Everything just worked out of the box - printing from Windows, Chrome and iOS and scanning also. Automatic duplex is amazing- will halve the amount of paper we will use!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great Product - Home or Business
on November 18, 2024
Posted by: Candace Messenger
from Louisiana
It is a great combo. I use mine for business, but it would be great for home use as well. It does everything I need it to do. Quick and easy set up!
Written by a customer while visiting brother-usa.com
Customer Rating
5
New fan
on November 22, 2024
Posted by: Mike W
from North Carolina
I have left HP for Brother. Already saving money on ink!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Finally. Reliable, affordable and hassle free!
on November 30, 2024
Posted by: RRZprinter
from 33990
Works perfectly every time. I purchased an HP just a year ago, and it was simply ridiculous. 6 service calls, and it never resolved. They refused to honor warranty, etc. In the trash it went. However, the Brother is another story. Works every time, perfectly. Scan utility is perfect. No paper jams, ever. By and far superior to HP. Glad I found a solution!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great printer
on December 5, 2024
Posted by: Edward
Wireless was no problem. Double sided printing is awesome. Worked out of box.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Can't update
on December 17, 2024
Posted by: Wesley village
from Painesville, Ohio
I tried to update the password on the back of printer is not working to let me update.
Written by a customer while visiting brother-usa.com
Customer Rating
5
It has everything I need and is very practical. Hi
on January 1, 2025
Posted by: ROMERO
the best investment..It has everything I need and is very practical. Highly recommended.
Written by a customer while visiting brother-usa.com
Customer Rating
3
can't download software
on January 3, 2025
Posted by: Judy
from Tyrone, PA
I have had my printer for a month and I can't figure out how to connect wireless so I have not been able to download my software to use the fax and scanning features. I have called three time to the help desk and have not gotten a return call. Not sure where to go from here.
Response from brother-usa.comBy Brother Customer Service, January 6, 2025
Thanks for taking the time to review your experience with the Brother MFCL2820DWXL. We appreciate your feedback. I’m sorry to hear that you are having connectivity and software issues with the Brother MFCL2820DWXL. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/MFCL2820DWXL
https://www.brother-usa.com/support/MFCL2820DWXL
Written by a customer while visiting brother-usa.com