Customer reviews from xerox.com
Xerox - Wireless Black & White All-in-One Laser Printer - Blue/White
Average customer rating
4
(48 Reviews)
Rating breakdown 48 reviews
5 Stars
30
4 Stars
4
3 Stars
7
2 Stars
0
1 Star
7
Customer Reviews for Xerox - Wireless Black & White All-in-One Laser Printer - Blue/White
Customer Rating
5
Great printer! Two years and going strong.
on February 16, 2024
Posted by: Rand43
from Ohio
[This review was collected as part of a promotion.] I’ve had this printer for over two years now and it works as good as the day I bought it. I use it daily & recommend this printer without hesitation.
Written by a customer while visiting xerox.com
Customer Rating
3
Not first time user friendly
on January 5, 2024
Posted by: Suzie
[This review was collected as part of a promotion.] This is not very user friendly for older people or people who don't use printers all the time.
Response from xerox.comBy Xerox Customer Support, January 11, 2024
Thank you for taking the time to share your feedback with us on the Xerox B235 printer. Can we recommend you check out our Xerox Support YouTube Playlist with helpful videos for your device.
https://youtu.be/yhaoOq1m7QA?si=5vShbkHmorG0LcpT
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 1-800-821-2797. We look forward to hearing from you and helping you with this issue.
https://youtu.be/yhaoOq1m7QA?si=5vShbkHmorG0LcpT
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 1-800-821-2797. We look forward to hearing from you and helping you with this issue.
Written by a customer while visiting xerox.com
Customer Rating
3
Application not working on Windows 11
on January 4, 2024
Posted by: Georgia
from Romania
Good day,
I can't use the device in Xerox Print and Scan Experience App since I got Windows 11. I keep trying to see the device in the app and add printer, but all it does is to install the printer in the system over and over again, I can't see it in the app though. I tried the Microsoft Printer Metadata Troubleshooter Tool that you recommended and I receive the message Troubleshooter not applicable since metadata package not found, still not working. You should be more careful with your devices and their features, I need this very much to work as I need to scan, and yet...
Response from xerox.comBy Xerox Customer Support, January 4, 2024
I apologize that you are experiencing problems with your Xerox B235 device and the Xerox Print and Scan Experience App. We recommend that you contact our Support Department to assist you further with this issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
We look forward to hearing from you and helping you with this issue.
Written by a customer while visiting xerox.com
Customer Rating
3
I can t connect with printer
on December 19, 2023
Posted by: Radu
from Romania
[This review was collected as part of a promotion.] After the last update of windows 11 the xerox app dosent work. I cant scan anything, i tryed to install the app for many times but every single time tha message was the same: desktop app failed. So i cant use this printer.
Response from xerox.comBy Xerox Customer Support, December 20, 2023
I apologize that you are experiencing problems with your Xerox B235 device. We would be happy to help you resolve this. Can we recommend that you review the below article from Micro Soft on the issues cause by the last window update.
https://support.microsoft.com/en-us/topic/kb5034510-microsoft-printer-metadata-troubleshooter-tool-december-2023-b3197f24-fd25-430d-96d2-70f2044ce6a1
https://learn.microsoft.com/windows/release-health/status-windows-11-23h2#3218msgdesc
https://support.microsoft.com/en-us/topic/kb5034510-microsoft-printer-metadata-troubleshooter-tool-december-2023-b3197f24-fd25-430d-96d2-70f2044ce6a1
https://learn.microsoft.com/windows/release-health/status-windows-11-23h2#3218msgdesc
Written by a customer while visiting xerox.com
Customer Rating
5
Works as advertised
on December 17, 2023
Posted by: Ralphdh
from Basalt, Colorado
The price was good, it was easy to install, there is great online support, software easy to get and install
Written by a customer while visiting xerox.com
Customer Rating
5
Great features.
on November 9, 2023
Posted by: Accurate
from S Carolina
1 month old. So far so good. Xxxxxxxxxxxxxxxxxxxxxx uh
Written by a customer while visiting xerox.com
Customer Rating
5
Xerox monochrome printer
on October 27, 2023
Posted by: Ajit
from Denton Texad
[This review was collected as part of a promotion.] I love xerox monochrome printer, I have 3 in my office, they are most reliable and extremely economical. I wouldn’t buy anything else.
Written by a customer while visiting xerox.com
Customer Rating
5
Awesome fast printer
on September 26, 2023
Posted by: Johnny B
from Weeki Wachee Fl
I purchased this printer about 2 months ago and I am very pleased with the functionality
Written by a customer while visiting xerox.com