Customer reviews from xerox.com
Xerox - Wireless Black & White All-in-One Laser Printer - Blue/White
Average customer rating
4
(48 Reviews)
Rating breakdown 48 reviews
5 Stars
30
4 Stars
4
3 Stars
7
2 Stars
0
1 Star
7
Customer Reviews for Xerox - Wireless Black & White All-in-One Laser Printer - Blue/White
Customer Rating
1
Eco friendly printing is useless
on July 7, 2026
Posted by: KJM0619
from Kitchener, Ontario
(This review was collected as part of a promotion.) I bought a 6000 page Xerox cartridge when the original cartridge ran out. I set up the print jobs to save ink on every print to extend the life of the cartridge as soon as it was replaced. I expected the firmware would note the ecofriendly setting and take that into account on the actual usage and adjust the amount used per print accordingly.
A short time ago I hit the 6,000 count on it and it is demanding that in replace the cartridge.
The eco setting is useless to the consumer because of this
I contacted support a while back, while it should have been under warranty about this. There I was told that the company I bought it from had to register the sale with them before they would help me with third issue. I called the company, they said they don't do that, and that I had to register it. Called Xerox back and was told the same as the first call. I gave up, and now I have to buy a new cartridge when it should still have 20% more pages to print or another 1,200 pages to go.
A short time ago I hit the 6,000 count on it and it is demanding that in replace the cartridge.
The eco setting is useless to the consumer because of this
I contacted support a while back, while it should have been under warranty about this. There I was told that the company I bought it from had to register the sale with them before they would help me with third issue. I called the company, they said they don't do that, and that I had to register it. Called Xerox back and was told the same as the first call. I gave up, and now I have to buy a new cartridge when it should still have 20% more pages to print or another 1,200 pages to go.
Written by a customer while visiting xerox.com
Customer Rating
5
Good things come in small packages!
on June 25, 2026
Posted by: grpuzojr
from East Windsor, NJ
[This review was collected as part of a promotion.] Was looking for a small all-in-one to handle day to day copying and scanning and this little giant has performed perfectly. I'm going to look into replacing some other older machines in the office with this one.
Written by a customer while visiting xerox.com
Customer Rating
3
works ok, but very noisy
on February 18, 2026
Posted by: aoko
works good, except it is exceptionally noisy every time it prints a page.
Response from xerox.comBy Xerox Customer Support, July 13, 2026
Thank you for your feedback, and we're sorry to hear you're experiencing issues with your Xerox B235 device. We’ve reached out using the contact information you provided and are happy to assist further.
If you need additional support, feel free to contact us at: 800-835-6100 (select option 1, then 1). We're here to help and appreciate the opportunity to work with you.
If you need additional support, feel free to contact us at: 800-835-6100 (select option 1, then 1). We're here to help and appreciate the opportunity to work with you.
Written by a customer while visiting xerox.com
Customer Rating
4
Great Features
on January 22, 2026
Posted by: Scott B
from Utah
This printer has worked well. Had only a month or so. It is noisy feeding paper from the storage tray when printing a document which is a little disappointing, but otherwise has preformed well. Toner cartridges are expensive.
Written by a customer while visiting xerox.com
Customer Rating
5
Prints clearly and quick for a home printer
on January 14, 2026
Posted by: Debbi
from Minneapolis, MN
[This review was collected as part of a promotion.] Bought this 3 years ago and just replaced the ink cartridge.
Written by a customer while visiting xerox.com
Customer Rating
1
DO NOT BUY
on November 5, 2025
Posted by: Hospital IT
Do not buy this printer! They have numerous build flaws that lead to jams, grinding, cracking and complete failure. It seems they immediately die once the warranty expires. What a scam!
Response from xerox.comBy Xerox Customer Support, November 25, 2025
Thank you for your feedback, and we're sorry to hear you're experiencing issues with your Xerox B235 device. We’ve reached out using the contact information you provided and are happy to assist further.
If you need additional support, feel free to contact us at: 800-835-6100 (select option 1, then 1). We're here to help and appreciate the opportunity to work with you.
If you need additional support, feel free to contact us at: 800-835-6100 (select option 1, then 1). We're here to help and appreciate the opportunity to work with you.
Written by a customer while visiting xerox.com
Customer Rating
5
on August 27, 2025
Posted by: petlover25
from Pella, Iowa
We had a lot of problems with our previous printer. This machine is working great for us!
Written by a customer while visiting xerox.com
Customer Rating
1
Pésima impresora
on June 12, 2025
Posted by: Anonymous
from Monterrey MEXICO
Es un verdadero problema para imprimir siempre tiene falla la tengo que reiniciar y ahorita ni así puedo imprimir hace algunos días se actualizo yes puro batallar con ella, no malgastes tu dinero
Response from xerox.comBy Xerox Customer Support, July 7, 2025
We apologize that you are experiencing issues with your Xerox B235. We would be happy to assist and will reach out to you via the contact information provided in your review.
Can we recommend you check out this article from our Support pages regarding Memory Full or Job is Too Large: https://www.support.xerox.com/en-us/article/KB0333224
You can also contact us at 800-821-7726. We look forward to working with you.
Can we recommend you check out this article from our Support pages regarding Memory Full or Job is Too Large: https://www.support.xerox.com/en-us/article/KB0333224
You can also contact us at 800-821-7726. We look forward to working with you.
Written by a customer while visiting xerox.com