Customer reviews from xerox.com
Xerox - Wireless Black & White All-in-One Laser Printer - Blue/White
Average customer rating
4
(48 Reviews)
Rating breakdown 48 reviews
5 Stars
30
4 Stars
4
3 Stars
7
2 Stars
0
1 Star
7
Customer Reviews for Xerox - Wireless Black & White All-in-One Laser Printer - Blue/White
Customer Rating
3
Great features
on February 2, 2025
Posted by: Sue54
from Dardanelle, AR
[This review was collected as part of a promotion.] I bought my first Xerox 2 weeks ago for my office. The printed pages are excellent. I am having a bit of difficulty with the number of pages per minute and that is somewhat disappointing. The printer will print 2 or 3 pages then pause for 10 or 15 seconds and that is time consuming when most of my print jobs are over 20 pages.
Response from xerox.comBy Xerox Customer Support, February 10, 2025
I apologize that you are experiencing problems with your Xerox B235 device. This may be a potential print driver issue. Can we recommend you check out this article from our Support pages: Smart Start Driver Installation:
https://www.support.xerox.com/en-us/article/KB0326512
https://www.support.xerox.com/en-us/product/xerox-b235-multifunction-printer/content/143617
If you need further assistance, we would be happy to help. Please contact technical support so we can assist in troubleshooting. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
https://www.support.xerox.com/en-us/article/KB0326512
https://www.support.xerox.com/en-us/product/xerox-b235-multifunction-printer/content/143617
If you need further assistance, we would be happy to help. Please contact technical support so we can assist in troubleshooting. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
Written by a customer while visiting xerox.com
Customer Rating
5
Troublefree Printer
on October 10, 2024
Posted by: Snowline
from Anchorage, AK
Dependable, economical printer meets all of my needs at home.
Written by a customer while visiting xerox.com
Customer Rating
1
GREAT FEATURES AND EASY TO USE
on August 15, 2024
Posted by: DAUSSIEMOE
from WESTLAND MI.
THIS PRINTER IS LESS THAN 6 MONTHS OLD AND OVERHEATS AN JAMS AFTER 12 PAGES PRINT ON THE CONTINUOUS PRINT
Response from xerox.comBy Xerox Customer Support, October 11, 2024
I apologize that you are experiencing problems with your Xerox B235 device. We would be happy to help you resolve this. Can we recommend you check out this article from our Support page that gives tips for:
How to avoid jams: https://www.support.xerox.com/en-us/article/KB0326544
Select a Location for the Printer: https://www.support.xerox.com/en-us/article/KB0326571
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
How to avoid jams: https://www.support.xerox.com/en-us/article/KB0326544
Select a Location for the Printer: https://www.support.xerox.com/en-us/article/KB0326571
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
Written by a customer while visiting xerox.com
Customer Rating
5
on August 10, 2024
Posted by: Butch
from Houston, TX 77050
I bought the printer in May, 2024, and am very pleased with its performance. It runs extremely fast and smooth.
Written by a customer while visiting xerox.com
Customer Rating
5
Xerox B235
on August 8, 2024
Posted by: JetTool
from Chesaning, MI
Great Printer, no issues, I would purchase this printer again!
Written by a customer while visiting xerox.com
Customer Rating
5
Gets the job done
on August 1, 2024
Posted by: Johnny Dollar
from Kent, Ohio
[This review was collected as part of a promotion.] I have had this for a while and it does a great job.
Written by a customer while visiting xerox.com
Customer Rating
1
Aweful
on July 15, 2024
Posted by: Debbie
from Seattle, WA
This is a company printer and while it might have been bought at a bargain price the toner cartridges are very expensive and I have had nothing but trouble with getting them to work.
Written by a customer while visiting xerox.com
Customer Rating
5
on July 11, 2024
Posted by: Dodad62
from Waldwick, NJ
I bought this Xerox a few months ago and so far it is working great. No noise or grinding noise again so far.
Written by a customer while visiting xerox.com