Response from singer.comBy Sherry, Customer Care, October 12, 2021
Thanks for the 5 Star review of the Patchwork model 7285Q Sewing and Quilting Machine. We’re happy to hear we hit the mark for you. Your satisfaction is what we strive for. We really appreciate your business.
AWESOME MACHINE... MY WIFE LOVES IT!!! THANK YOU!!!
I would recommend this to a friend!
Response from singer.comBy Connie, Customer Care, October 20, 2021
We are happy to hear that your wife is enjoying her new Singer Patchwork model 7285Q Sewing and Quilting Machine. Thank you so much for taking the time to write your review.
Great little sewing machine for the price. The bundle is an exceptional value, especially with the table extension. Perfect for new quilters. Loved it so much I bought a second one for travel.
I would recommend this to a friend!
Written by a customer while visiting singer.com
Customer Rating
2
Timing Off From Factory
on January 4, 2022
Posted by: natties
from Vancouver, Canada
I’ve had my machine for less than two months and, while it’s features are wonderful—needle up/down, max speed adjustment setting, and the included table—on my first heavier material project I discovered the machine’s timing was off as the needle was repeatedly hitting the needle plate and stitches were skipping. I’m rediscovering sewing so I thought I had chosen the wrong needle/tension and nearly didn’t take it in for repair. I’m glad I did or I would have never known why I had to hand crank most of a tote bag project. A very frustrating start and now month long delay for repair. A poorly adjusted machine straight from the factory is not acceptable.
No, I would not recommend this to a friend.
Response from singer.comBy Maxine, Customer Care, January 4, 2022
Thank you for sharing your feedback. We’re sorry this product didn’t meet your expectations. Your feedback has been shared with our product development team who continually looks for ways to improve future designs. Please feel free to reach out at: https://www.singer.com/email-us with any further comments, concerns, or suggestions you wish to share.
Written by a customer while visiting singer.com
Customer Rating
1
warning
on February 24, 2022
Posted by: dont have 1
Bought my Patchwork machine 3 years ago, quit working, took it for repair, repairman worked 5 hours and cannot fix it, "electronic problem", very disappointed, would never waste my money on one again.
No, I would not recommend this to a friend.
Response from singer.comBy Velma, Customer Care, February 24, 2022
Your review is very concerning to us and we sincerely apologize for the issues you've had with your Singer machine. Your satisfaction is what we strive for, and we would love the chance to look into this issues. Please contact our customer care team at: https://www.singer.com/email-us, and put ”Review –assign to SH” in the “Topic” line. Please be sure to indicate your concerns in the “Description”, as contact information and other specifics are not accessible from reviews. One of our Customer Care agents will follow up with you. Thank you.
I bought this item because it is light weight and portable. I belong to a quilting group, and take several classes a year. Wanted something easy to transport! This fits the bill. Sews great too! I like the table accessory for ease of sewing. I surprised at the number of stiches for the price point of the machine. More then I expected.
I would recommend this to a friend!
Response from singer.comBy Sherry, Customer Care, July 13, 2022
We are so grateful for your review. Thanks for sharing your rating with us and the Singer family.
This sewing machine is just right, taking me to the next step in stitch options and sewing technology. The needle threader is fabulous, and I really like the ease of the drop-in bobbin. Directions were clear, but I did have to buy a printed instruction manual from the internet…reading on my phone or ipad just isnt practical. Factor that into your cost if you prefer printed instructions. The pink iron has really upped my pressing/steaming game. It’s a bit heavy but quite nice. I plan to enjoy this set for years to come.
I would recommend this to a friend!
Response from singer.comBy Maxine, Customer Care, July 17, 2022
Thank you for the 5 stars! Our goal is for you to have the best sewing experience possible. We will pass your feedback along to our product quality & design team who continually work to improve our assortment. Please let us know if we can ever be of assistance in the future. You may reach us anytime at: https://www.singer.com/email-us and one of our Customer Care representatives will be happy to assist you.